Tablets

iPad, Android, Kindle, or Windows tablets.

Why am I getting popups on my tablet?

Episode 1411

Dave from Crystal Lake, IL
Samsung Galaxy Tab

Dave has a Samsung Galaxy Tab and he's worried it may have malware. He's getting strange popups. Leo says it's possible, since Android is more porous to malware than iOS is. If he hasn't updated it lately, that could be part of the problem. Leo suggests backing up the data on the tablet and doing a factory reset. He'll have to reinstall all of his apps, but Leo suspects that a rogue app is the problem. Then he can reinstall them one at a time until the culprit reveals itself.

Can I fix my laptop's keyboard?

Episode 1411

Carrie from Hermosa Beach, CA
Laptop Keyboard

Carrie turned on her laptop and a few of her keys don't work anymore, so she can't log in. Leo says that may indicate that her keyboard is dead or that those keys have broken. The good news is that she can plug in a USB keyboard and use it that way. She could also pry up the key caps on her laptop keyboard and see if there's some dirt or lint in them. That can easily cause a lack of connection between the keys above and below. Canned air will get rid of all that.

What's a good tablet with LTE?

Episode 1402

Jay from Providence, RI
Apple iPad Pro

Jay wants to get a new tablet with LTE. What should he get? Leo says it's hard to beat the iPad. And if he's going to spend that much on a tablet, he's better off with the iPad Pro because it's as powerful as a laptop. If that's outside of his budget, Samsung makes a good one and Leo recommends going to the carrier to get it. That way he can get a subsidized price.

How can I reset my iPad?

Episode 1401

Ashley from Newport, CA
Apple iPad

Ashley's having problems with her refurbished iPad, so Leo advises resetting it. To do that, she'll need to press and hold the on/off switch and home button at the same time until she sees the Apple logo. Another option is a DFU reset. She'll have to plug in her iPad to the computer, open iTunes, then turn if off, and press and hold the on/off button for 3 seconds. Then she'll add the Home button for another 10 seconds. This will reset the firmware. If she sees the Apple logo, she'll have to start over.

iPad Pro 10.5" Review

Episode 1399

Apple iPad Pro

Apple announced new iPad Pros at its event a couple weeks ago, and Leo has the new 10.5" iPad in studio. He's had it for a little more than a week, and he has thoughts on it after using it for awhile. It looks very familiar compared to past iPads, and the changes to the new one are incremental. There's finally a decent camera in it — it has the same camera as the iPhone 7. The new screen is remarkable as well, it has richer colors and is more accurate. It also has a snappy A10X processor, which is noticeably faster — it even bests the latest 13" MacBook Pro.

Why can't I back up my iPad?

Episode 1398

Mike from San Diego, CA
Apple iPad

Mike says he can backup his iPad Air 2 to iTunes, but he can't get it to restore to a new iPad. It won't sync at all. Apple says that the backup is corrupt. Leo says if there's something wrong with the iPad's OS as it's installed, that may be true. Leo recommends backing up and wiping the old iPad. Then he should try and restore to that one. If that doesn't work, then Apple's theory is correct.

He could try making a local backup to his computer. He could also do a factory reset and let it load the OS all over again.

Should I wait to buy the iPad Pro?

Episode 1394

Elena from Boise, ID
Apple iPad Pro

Elena wants to get an iPad Pro for teaching. Should he buy the current version or wait until later this year? Leo says that Apple is due to refresh the iPad Pro, but who knows when they'll come out with them, and when they do, will it be that much more powerful? If she can wait until they come out, it'll be worth it to wait. Even if she doesn't want the newest version, the current model may go down in price.