iPad, Android, Kindle, or Windows tablets.
Greg's granddaughter likes to draw. What can he get her that will work? Leo says that an iPad Pro with the Apple Pencil is fantastic and she could do real artwork with it. There are great apps that she can use on it. There are two sizes, 10.5" and 12.9". It's the closest thing to actually drawing on paper she'll find, especially in that price range. ProCreate is the ideal app for art and drawing.
Ellie is thinking about getting an iPad Pro. What's the difference between that and the regular iPad? Leo says that the big difference is support for the Apple Pencil. There's also a faster processor and better screen. Will the Picture in Picture work by bifurcating the screen? Leo says maybe. She can have up to three windows open, so it would kind of be that way.
Steve has a NuVision Windows tablet and when he turned it on, it wanted to update, but it can't because there isn't enough space on the drive. How can he update it? Leo says that the biggest problem these tablets have is that there's no space to update it, and it's not possible to connect a thumb drive to do it. He did put a 64GB microSD card into the slot, but that didn't work either. Leo says that's because it probably has to update to the internal memory. Steve can try downloading an updated version of Windows 10 Creators Edition using the Media Creation tool. It could work.
Steve was given a Barnes and Noble Nook reader. Can he watch movies on it? Leo says that the Nook had very limited space and used a proprietary format, but he may be able to hack it to give it more options, including watching the movies he wants. He should head over to XDA-Developers to see how to "root" the Nook. His real problem, though, is copy protection. The Nook only supports movies with Cinema Now DRM. But that's part of the fun of hacking old technology like a Nook.
Ed's wife bought an Amazon Fire tablet for about $150, but it won't play any of the games that she likes. Leo says that's because the games that she uses require Flash, and Flash is dying as a format. It will work on a Surface tablet because that's a full Windows computer. Adobe doesn't even support Flash anymore. Leo advises looking for something similar as an app instead.
Bob has found that the search feature in his YouTube app has stopped working. He uninstalled and reinstalled it, and it worked shortly, but then stopped working again. Leo says that it could be anything from the app itself, to the service, to the iPad itself. Leo suggests talking to the genius at the Apple Store. Meantime, he should try resetting his network settings.
Greg has a Mavic Pro Drone and he wants a new tablet to pair with the controller for a larger screen. Leo says that the Mavic is a very nice quadcopter with a nice camera in it. Leo says the iPad Mini is a good one, but the standard iPad would also be good, and larger. He should look to spend between $300 and $400 for it. Sadly, Samsung has stopped upgrading the software for their Galaxy Tab line, so that really won't be a good idea.
Jack is having issues with his iPad internet connection dropping out with streaming video. Leo says that his tablet may be older than his phone, so his phone is just getting a better, faster stream. Although it's working perfectly well for everything else, it may be time to get a new iPad for streaming. One thing he can try before he gets a new one is to reset the iPad. He should erase everything and reset it. Then update the OS. Then install Netflix and see how it goes.
Gene has an old iPad 1 and 2, but he's forgotten his iCloud password to it so he can't get the old data off it. Leo says that Apple has a system called iForgot to reset passwords, but Gene no longer has the phone number it's identified with. Leo says if he calls Apple and explains that he no longer has that phone and number, Apple can still identify him manually. Once they've verified that Gene is Gene, they can reset the iCloud password.
Barb wants to give her old iPad to her granddaughter. She wants to know how she can transfer her old data onto her new iPad and then wipe the old one. Leo says to connect her iPad to her computer and fire up iTunes. Then she can run the backup and sync utility (it should run automatically). Then, she'll check the iPad icon on iTunes and see when it's synced. She can also check encryption. That will encrypt everything including passwords. She'll just give it a master password, and then it'll backup the iPad.