iPad, Android, Kindle, or Windows tablets.
Victor's iPad has stopped working for streaming. It says the audio stream isn't available. Leo says that his old iPad has an OS that may not support the current standard anymore. iHeartRadio was probably updated and it simply no longer will work with it. What can he do with it? Leo says that's the sad part about planned obsolescence. Technology that is perfectly good, but times have passed them by. Leo doesn't like it either.
Chris needs an app to create a live stream on a budget. Leo just saw a great tool on both Android and iOS that uses camera phones and Wi-Fi to connect and then uses one device to act as a switcher. He should check out Switcher Studio. It does just that, but it's currently iOS only. Cinemaker is another one. It also is just for iOS, but the Android version is coming soon. Chris could also look into Manycam.
Ceres wants a tablet for her daughter that won't break in 20 minutes. Leo says that Amazon has a tablet called the Fire Kids Edition tablet. Users can download Netflix content to the tablet, and there are very good parental controls, plus a kid-safe browser. It is great for ages 3-12, contains books/games. and costs $90.
Dave has a Samsung Galaxy Tab and he's worried it may have malware. He's getting strange popups. Leo says it's possible, since Android is more porous to malware than iOS is. If he hasn't updated it lately, that could be part of the problem. Leo suggests backing up the data on the tablet and doing a factory reset. He'll have to reinstall all of his apps, but Leo suspects that a rogue app is the problem. Then he can reinstall them one at a time until the culprit reveals itself.
Carrie turned on her laptop and a few of her keys don't work anymore, so she can't log in. Leo says that may indicate that her keyboard is dead or that those keys have broken. The good news is that she can plug in a USB keyboard and use it that way. She could also pry up the key caps on her laptop keyboard and see if there's some dirt or lint in them. That can easily cause a lack of connection between the keys above and below. Canned air will get rid of all that.
Brian wants to know if he should get a mobile phone or a dedicated GPS. Leo says that the benefit of using a smartphone is that he'll get a map with his GPS bearing. He can also cache the maps locally onto the phone and not use data when he's out of reach of WiFi.
Jay wants to get a new tablet with LTE. What should he get? Leo says it's hard to beat the iPad. And if he's going to spend that much on a tablet, he's better off with the iPad Pro because it's as powerful as a laptop. If that's outside of his budget, Samsung makes a good one and Leo recommends going to the carrier to get it. That way he can get a subsidized price.
Ashley's having problems with her refurbished iPad, so Leo advises resetting it. To do that, she'll need to press and hold the on/off switch and home button at the same time until she sees the Apple logo. Another option is a DFU reset. She'll have to plug in her iPad to the computer, open iTunes, then turn if off, and press and hold the on/off button for 3 seconds. Then she'll add the Home button for another 10 seconds. This will reset the firmware. If she sees the Apple logo, she'll have to start over.
Apple announced new iPad Pros at its event a couple weeks ago, and Leo has the new 10.5" iPad in studio. He's had it for a little more than a week, and he has thoughts on it after using it for awhile. It looks very familiar compared to past iPads, and the changes to the new one are incremental. There's finally a decent camera in it — it has the same camera as the iPhone 7. The new screen is remarkable as well, it has richer colors and is more accurate. It also has a snappy A10X processor, which is noticeably faster — it even bests the latest 13" MacBook Pro.
Mike says he can backup his iPad Air 2 to iTunes, but he can't get it to restore to a new iPad. It won't sync at all. Apple says that the backup is corrupt. Leo says if there's something wrong with the iPad's OS as it's installed, that may be true. Leo recommends backing up and wiping the old iPad. Then he should try and restore to that one. If that doesn't work, then Apple's theory is correct.
He could try making a local backup to his computer. He could also do a factory reset and let it load the OS all over again.