Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
Nick doesn't want to update to the Windows 10 1803 update. How can he keep from updating? Leo says that he can defer it by telling Windows he's on a metered connection (in network settings), but ultimately, he's going to have to bite the bullet. Leo says that he can save the update on a thumb drive, but Avast could be causing issues with the update. Nick should check out this article on windowscentral.com for common problems and fixes.
Tommy has a file server, a C drive and a D drive, with shared files and folders. It has an unallocated space of 1TB. Leo says that's huge. His C drive has started to get full, and he needs to extend it, but he's limited in how he can extend that within Windows. It would have to be between the C and the D on his partition manager. Leo thinks this may just be a limitation of the Windows Partition Manager, so one thing he could do is go to EaseUS and get their partition manager to see if it can do it.
Julie recently lost her job after 25 years, and now she has to return the laptop she used. She needs to wipe it first, though. Leo says that laptop is company property and everything on it belongs to them, even if she has personal things saved on it. There is no way they can prevent her from doing it, but Leo advises talking to an attorney before she does.
The Edge browser on Jim's Windows 10 computer has disappeared! What can he do? Leo says to hit the Windows key and type E-D-G-E. If it pops up, it's still on his computer and he probably accidentally deleted the shortcut. He can just right click on it and select "PIN to task bar" or "PIN to startup". Then he'll have it back. If it's really gone, he can always reinstall it from the Microsoft app store.
Linda wants to know if she can run her Android apps on her Windows machine. Leo says that there is an emulator called BlueStacks which is supposed to give Windows users that functionality. But Leo's experience is that it isn't all that consistent. And Leo says this is something that people are starting to want, and why developers are being encouraged to create Progressive Web Apps that run in the cloud.
Anne wants to know how to open a PDF file. All she gets is a blank page. Leo says that she'll have to have a browser that supports PDF, and Internet Explorer doesn't. It needs a helper, like Adobe Acrobat Reader, to read it. Google Chrome and Edge read it natively. Leo recommends downloading a new browser or Acrobat Reader.
Sam has macular degeneration and has to get up close to the screen with a magnifying glass, in order to read it. Leo says to just enlarge the text on the screen. Apple has it built in called the Zoom Pane under the accessibility menu. The Windows feature is called QuickZoom. Ctrl + Alt + L brings up the magnification tool.
Paul is getting a Windows CE error in his car. Leo says that Windows used to have a car edition and it sounds like the firmware has become corrupted. Hyundai wants $3,000 to fix the radio. Leo recommends going to another dealer. The trend is to just replace things, rather than try and fix them. Paul should check out iFixIt.com. They may have a fix or a solution, and they are big supporters of the right-to-repair movement.
Tom uses Ubuntu, and lately, he's ran into issues updating his HP computer. Leo says that Linux only works on a computer that has drivers that are written for it. When people update, they may run into issues where their drivers have been "broken." It's often a video driver issue. Starting over and trying again will cause Linux to choose the right driver and continue. But if not, then it's a driver or hardware compatibility issue.