Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
Roy uses Google Drive and DropBox, but he's having issues with syncing folders to his other services. Leo says to check which folders are synced in the settings. He can also look at a third party service like ODrive. It will do all the syncing and will even merge all of his backup options except for Apple iCloud. He can also use a network attached storage device, which will also have a sync utility.
Steven keeps getting a message that he needs to reactivate Windows. He keeps putting the product number in, and he keeps getting told to reactivate. Leo says he shouldn't need to at all, since it's Windows 10. Once the computer is authorized, it never needs to be authorized again. But it sounds like Microsoft keeps track of location information, and since Steven moved, maybe it's confused and is deactivating it. He'll need to contact Microsoft to solve this one.
Terry got a new Mac for an early Christmas present and is waiting awhile to reinstall stuff. Leo says that's a good idea. It's much better to only install new programs as needed. Every program he installs is a potential security risk, so he should install as little as possible.
Greg would like an alternative to Quicken. He doesn't like the subscription service, and is tired of buying upgrades. He would prefer a Mac option that Turbo Tax will support. Leo says that he thinks Intuit wants everyone to move towards Mint, which is free. Mint automatically imports bank and credit card information. It does a great job categorizing as well. There's an open source app called Money Manager EX, which Leo says is designed for those looking to leave Quicken.
Jim is getting a new hard drive to replace his old one. How can he transfer everything over? Leo says that his hard drive will come with an app that will enable him to make a bit-for-bit, sector-by-sector copy from the old drive to the new drive. But Leo also recommends getting an SSD for his OS and programs, and then use a standard spinning hard drive for his data.
Paul wants to install Windows 10 on two separate hard drives he has in his laptop. Can he? Leo says sure. Windows 10 is entitled to the computer, not the user, so whether it's on the C, D or both drives is irrelevant. He's only booting to one drive at a time.
Rob has set up a new computer, and he wants to clone his hard drive before he does anything else, so he'll have a backup. Leo says that's a great idea. Windows 10 has its own imaging utility under backup. But there are other solutions:
Mike is dual booting Windows 7 and Windows 10 and he wants to get rid of Windows 7. Does he need a partition manager? Leo recommends EaseUS Partition Master. It's free. But Windows also has one which may do the job for him.
Jeff has had Windows 10 for a few years and suddenly he's getting a demand to activate again. Leo says that is a known problem with Windows. It's an erroneous notification cause by an error on the authentication servers. Microsoft is in the process of fixing the error, and he'll likely get a fix on Patch Tuesday.
Dale bought a Windows 10 DVD upgrade disc because he couldn't download it. Leo says he should be able to download it by pressing the Windows Key + "Update and Security." Then he can enter the new Windows 10 Pro product key, press "next", and it should download for him.