Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.
Mike used to use Word for DOS for writing screenplays, using stylesheets to handle formatting. Now he's trying to print his old files and he can't, even though he's loading it into Word for DOS. What can he do? Leo says that printing to DOS is fairly ancient. He can copy to LPT1 and print it, but it won't get him the results he wants. He may be able to import them into modern word. The Chatroom says he could try Microsoft Works as an intermediary, if he can find it.
Diane wants to know if she should jump into the new Windows 10 Creators Update when it's available in the fall or if she should wait. Leo says that the Creators Update has very nice features, but big service pack style updates can be problematic. Leo usually advises waiting for a few days to see if any bugs show up. She should be patient and wait until she gets the notification that the update is ready for her computer. Then defer it a few days or week and see if any problems occur. If everything seems OK, then she can go ahead and install it.
Bobby has Windows 7 Home Edition and he's getting a BSOD. Leo says the blue screen is what happens when something goes terribly wrong and Windows can't go on. There's only two ways to get a blue screen these days: 1) A hardware issue failure, or 2) A Ring Zero failure in software, like a driver issue. Leo recommends updating all his drivers first. That's the easiest thing to troubleshoot. There's a wireless driver that Windows installs automatically that causes the crash, so that could be the culprit.
G. Scott wants to organize his computer backups. He's got duplicates everywhere and multiple files and versions. Leo says he used to worry about organization, but he decided it doesn't matter. He can just let go of it. He'll have multiple copies and that's a good thing. What he really wants is a definitive copy (known as the ground truth) that is off site, and the rest will be extras.
Eric doesn't know how to turn on the screen saver in the Creators Edition of Windows 10. Where is it? Leo says it's not obvious in Windows 10. It's in the Lock Screen, under "Personalization." It's at the very bottom. The reason is that it'll pop up the old control panel for him to set it.
Jim is trying to install a program from Roxio and he's getting a ton of error messages. Roxio says he needs to remove the old version of the program first. Leo says it could be something wrong with his optical drive, so he should see if he can get a download link to the software and install it that way. This will take his drive out of the chain.
This week a lot of companies announced their quarterly profits and losses, and Microsoft had a very good quarter. Net income in 3 months of 6.5 billion. For the first time ever, Microsoft made more money with Microsoft Office subscriptions than off the shelf copies. This has become a common practice for software now.
Jim's computer slow down to a crawl at the top of the hour. Leo says it could be a time based issue in Windows. Leo recommends rebooting it in Safe Mode and see if it still happens. If it doesn't, then something is running in the background that's causing it. He could also try another browser and see if that fixes it.