Software

Apps, Operating Systems (Windows, MacOS, Linux), or pro level software.

Should I buy an upgrade key for Windows 10?

Episode 1594

Susan from Illinois

Susan sees an Windows 10 update code for $5 on eBay. Is it legit? Leo says no. Don't do it. It's a scam and usually doesn't work. So you'll be throwing your money away. And since Susan upgraded to Windows 10 and then downgraded, she can upgrade back to Windows 10 for free because she's already got an entitlement for her computer.  Go back to Windows 10. The time is right.

How can I backup my music from my phone to my computer?

iPhone

Episode 1593

Clyde from San Diego, California

Clyde ripped all his CDs and has the music on his phone, but he doesn't have any backups anymore. How can he back them up from his phone? Leo says that if you backup your mobile phone, your phone backs it up. But Leo wants Clyde to also make a separate, accessible copy of the music from his phone. Connect your phone back to your computer and then let iTunes back it up and add those phones to the iTunes library.  Here's how. There's a third party program called Senuti that can also work. 

How Can I Reinstall Windows 10 if the Hard Drive Dies?

Windows Media Creation Tool

Episode 1592

Rick from Ventura, CA

Rick upgraded Windows 10 on a secondary drive, keeping Windows 7 on his C drive. Now he has a dual boot option. However, with Windows 7 support going away, how can he make sure he's OK if he has to replace that secondary drive? Leo says it'll authenticate automatically because Microsoft gives an entitlement based on the entire machine, not a hard drive. If he had to replace the motherboard, video card and hard drive, then he'd have an issue. But changing a hard drive won't cause the problems.

How can I undelete my music files?

MP3's

Episode 1587

Kevin from Malibu, CA

Kevin has lost over 100GB of music off his laptop. He used torrents to send out his music. Now they've disappeared. The program he used must've deleted the files, thinking he was deleting the torrents when he was done. What can he do? Leo says it wouldn't be unusual for a client to delete seed files when you're done. But how can he get them back? The good news is that Kevin has an old backup, so he only needs the most recent files. When you delete a file, it isn't really deleted. It's just marked available for reuse.

What's a good book on coding for kids?

Kernahan and Ritchie C Programming Language Book

Episode 1586

RJ from Yuma, AZ

RJ is a librarian and wants some recommendations on coding books for kids to learn how to code. Leo says that the issue with books on coding is that they are dated pretty quickly. That's why he always recommends going to Code Academy.  Kids are also interested in learning the languages of the day. But there are some classics including learning Python. The Kernahan and Ritchie C Programming Language Book is a short book, but a classic. How to Design Programs (HTDP) is the most important programming book you can get, and it's free online as well as in publication, along with SICP.

Have I Been Bit by a Phishing Attack?

Windows Defender.

Episode 1581

Robert from Walnut, CA

Robert got bit by a phishing scam about being a workshop presenter. He clicked on a link to download an attachment and nothing happened. He realized what he had done and disconnected his desktop. Now he thinks he needs to reinstall? Leo says Nuke from orbit. Do not install from in-place. He should want to back up data, wipe the hard drive, and then reinstall Windows from a known, good source. But he should make sure to know if he actually has malware. If he has a WInMail.dat file attachment, that's from Microsoft and older Outlooks use it.