Malware, viruses, hacks, and anything else that may compromise your identity online, computer, or digital device.
Security and Privacy
Greg's PC got attacked by Crypto Locker, malware that encrypted his data and holds it for ransom of $500. WOW. They require bitcoin and they do that because it's not traceable. Greg decided to not pay the ransom and went format his hard drive and now he's going to recover his data from Carbonite. But it doesn't backup everything. Leo says Greg can set Carbonite to backup everything on his computer if he sets it that way. And they do versioning. And they're support is very understanding and helpful. He's doing the restore and he says it's taking days to accomplish.
Frank gets this popup Windows update request and he doesn't know if he can trust those. Leo says that Frank is right to ask that question. You want to be care and by default say "no" and then go to update and search for the latest updates and install them. That way you're protecting yourself. It's always a good idea to reject anything that's pushed on you online.
Laxman uses Windows 7 as a limited user and he can't remember his administrator password. How can he recover it? Leo says Lophtcrack is a utility that hackers use to break into the administrator password. But Symantek bought it and killed it. There's also a utility by PogoStick.net, which you can download LiveCD.ISO, burn it to a CD and then boot your computer. The utilty will remove the password and let you reset it.
Adam has been keeping his bank information and passwords in the notes section of the iPhone, and he's wondering how secure that really is. Leo says that having different passwords for every account is a good thing and using a password manager is the best way to handle them. So take that next step and get LastPass. He should also turn on second factor authentication on every site that supports it.
With the breaking news that several celebrities who had their cloud accounts hacked and nude photos published on the internet, Leo says that this underscores the need for second factor authentication. Companies use secret questions so that you can answer them and get your password or reset it. But Leo says that people make the mistake of answering these questions truthfully. And for a celebrities, that's very easy to discover. Leo uses pneumonics and puts in bogus answers that only he knows and nobody can guess.
Jonathan just picked up a Samsung Galaxy S5. He wants to know if Android has a backup option similar to iCloud. Leo says there's no way to backup everything, but Android will backup apps and settings, which include Wi-Fi Passwords, to his Google account. That way when he logs into his Google account with a new phone, it'll restore his apps and settings automatically.
Leo says since most MacBook Pros come with SSDs now, it's important to turn on drive encryption right away. If he doesn't encrypt the drive from day one, some data could end up unencrypted on that drive. Turn on encryption before putting private data on it. The Mac comes with something called File Vault for encryption, which he can access right from the Mac's System Preferences. He just has to turn it on, and he won't even know it's running. The only reason to do this is in the event that his computer was stolen.
Pending appeal, Microsoft has refused to turn over emails stored in Ireland to the US government. If Microsoft loses on appeal, it'll have to turn over the emails however. This is a scary thing because it could mean that the reach of the US courts extend beyond our shores, and around the world. In the view of Microsoft and many legal experts, federal authorities have no jurisdiction over data stored in a foreign country, and this would violate the sovereignty of Ireland.
Leo thinks that companies like Microsoft and Apple will see this as an opportunity to fight for user privacy.
Greg has been using AVG and he's ready to move to another option. Leo says he's not much of a fan of AVG, and instead recommends Microsoft's Security Essentials. Windows 8 doesn't need it since it comes built in as Windows Defender. But for Windows 7, Security Essentials is best. Leo also recommends not running in administrative mode, and he should demote his account to "standard user."
Jeff has an iPhone 4 and wants to know if there's an app that will map his travels through his GPS. Leo says that Glympse is a great app that does that if he wants people to know when he's going to arrive. Google does it natively at Google.com/dashboard under Location History, but he'd have to enable it in Google Maps.