Peripherals

Any device that connects to the computer, such as a printer, scanner, monitor, keyboard or mouse.

How can I bypass corrupted Mac printer drivers to print?

Epson Workforce printer

Episode 959

Patricia from Los Angeles, CA

Patricia's boss has put in a code requirement so they can track what is being printed. It's corrupted the drivers, though, and the ones they've provided don't work on the Mac. Leo suggests trying Google Cloud Print. This will allows her to print via the internet to any printer.

The Chatroom has found a fix from Worchester Polytechnic Institute that will allow Patricia to print from her Mac.

Why did my USB 3.0 hard drive stop showing up on my Macbook Pro?

USB 3.0 hard drive

Episode 945

Jason from Orange, CA

Leo says the drive may have failed, or the USB enclosure itself failed. It could also be as easy as the connectors wiggling lose and may just need to be reseated. If all the connectors are in place, disks do just die, and it may need to be replaced.

He'd also like to download Leo's theme song. Leo says that he'll put a high quality copy on the TWiT Wiki for anyone to download. The chatroom says you can also find it on YouTube.

Why won't my TV volume control adjust the volume of my external speakers?

Samsung HD TV

Episode 936

Matthew from Columbia, MD

Leo says to try using the headphone out of the TV. The optical connection will work as well, but he needs to tell the TV in settings to control it. Some TV models don't support it, though, so it depends on the TV.

By default, most TV's only send line level when using HDMI or optical out because the manufacturer assumes that the user has an A/V receiver that they are adjusting the volume on.

How can I enable bluetooth on my HP Pavilion laptop?

Episode 934

Don from Aurora, CO

Leo says that while most laptops should have Bluetooth, it's possible that the Pavilion doesn't have it. In fact, the Chatroom says that their DV7s don't have it. There is a switch on the laptop that disables the radios, so it may be that the laptop switch is just disabled.

Go into the device manager and see if it has Bluetooth built in. Here's a technote that may help.

How can I install a CD Burner in my computer?

Episode 934

Tom from San Diego, CA

Tom bought a CD burner with a SATA connection and he can't use it with his IDE connector. Leo says Tom needs an IDE CD burner. The best thing to do, however, would be to just get an external USB CD burner.

Tom also is wondering about needing a driver for it. Leo says he shouldn't need one, but it will come with a lite version of CD burning software like Roxio CD Creator. Leo says physical media is dying, so it may reach a point where they will be hard to find.