Any device that connects to the computer, such as a printer, scanner, monitor, keyboard or mouse.
Trish's keyboard seems to randomly type letters and numbers when she's not touching it. Leo suspects the keyboard could have shorted out or the USB port it's plugged into is shorting out. She should try a different keyboard. If that doesn't fix it, then that would point to a different problem. Leo also suspects that the computer may still be paired to the wireless keyboard and her daughter is playing with it, causing the issue!
Matt wants to know what Leo thinks of Haier TVs. Leo says that they're a third tier TV company, budget stuff he'd see at the grocery store. It's low end, but often they use the same panels as the big guys and the quality is lost in the software and menus that they use.
Would it be good for a computer monitor? Leo doesn't usually recommend using TVs for computer monitors. The resolution isn't that good for computer use since he would sit closer to it.
Stan has an HP all-in-one printer that he wants to print to from his Samsung Galaxy SIII via Google Cloud Print. When he prints images, it comes out in black and white, not color. Leo says to make sure the printer isn't defaulting to black and white. He can check in printer settings for that.
Web8880 in the chatroom says that it's a known bug. Color may be an advanced option in Chrome's settings.
Rudy would like to print via Bluetooth using an HP printer with a bluetooth card. Leo says that if the printer supports bluetooth, that's probably the way to go. But when Rudy tries to install the printer via bluetooth, He can't see it. Leo says to try putting the printer into discovery mode so he can pair it.
HP has a technote on how to do it.
Patricia's boss has put in a code requirement so they can track what is being printed. It's corrupted the drivers, though, and the ones they've provided don't work on the Mac. Leo suggests trying Google Cloud Print. This will allows her to print via the internet to any printer.
The Chatroom has found a fix from Worchester Polytechnic Institute that will allow Patricia to print from her Mac.
Dick's gadget this week is the Targus Touch Pen for Windows 8. This is designed to make any non-touch screen laptop into a touch screen for use with the touch pen. It will cost $99.99 and will be shipping this Spring.
Leo says the drive may have failed, or the USB enclosure itself failed. It could also be as easy as the connectors wiggling lose and may just need to be reseated. If all the connectors are in place, disks do just die, and it may need to be replaced.