Any device that connects to the computer, such as a printer, scanner, monitor, keyboard or mouse.
Mark is looking for a good Bluetooth keyboard for his iPad Air and his smaller Android tablet. Leo says it would work with both, but he'll want to be sure he gets one that has a slot, and not one that doubles as a case. Microsoft makes a folding one that gets really tiny and expands. It's called the Universal Foldable Keyboard, and it's $100 list.
Leo recommends checking out The Wirecutter for tips and reviews.
Charlie can't print an attachment, but he can print other things. The attachment is zipped and when he unzips it, it's a PDF file. Leo says that in order to print PDF files, he'll need a PDF reader. Windows didn't come with a PDF reader until Windows 8, so most people wound up getting Adobe Reader. Leo says to open it in Google Drive, and he'll be able to print from there.
Kathy has an Epson Workforce printer and she can print to it, but she can't scan from the front panel and output it to the computer. Leo says she can scan to Google Drive, but to scan to her computer, she would probably need to scan from the computer itself. It works on her Windows computer, just not her Mac. Leo says that may be a driver issue. Epson has an FAQ on its support site, though.
(Disclaimer: Epson is a sponsor)
Terry uses an Epson scanner/printer but he can't export it to PDF. An error occurs. Leo says that a PDF creation program could be an easy workaround that can talk to the printer. But it sounds like a corrupted driver. Terry should go to Epson.com to download and install all the latest drivers.
Julian bought an Epson Workforce Printer with Precision Core. Can he use third party ink cartridges with it? Leo says that he thinks those solutions are a false economy. First, they may replace the head when they replace the ink cartridge. But if it's a multi cartridge printer, then they probably won't.
Dan wants a keyboard for his iPad. What one would be best? Leo says that any bluetooth keyboard will work with the iPad. Many companies make keyboard cases, such as Logitech. But Apple's own bluetooth keyboard is excellent for a standard bluetooth keyboard. Caller Rob likes the KeyFolio Pro 2.
Another option is a foldable Bluetooth keyboard, like the iLepo on Amazon.
Joe wants to get a new monitor for his desk to connect to his MacBook Air. Would a TV be a cheaper and better option? Leo says not at all. A computer monitor is a far better, and sharper option. TVs were made specifically for television, which isn't as demanding as a computer screen. Dell has great monitors for $300.
David has a color photo printer, but he can't figure out how to get it to just print in black and white. Leo says it's in the printer settings. When he prints, he'll see a printer window and he'll want to go into the advanced printer settings and select "monochrome," "greyscale," or print in "black and white."
Donald would like to find a printer that's really good with ink. Leo says that companies don't really care about selling printers anymore, which is why they're so cheap. They make up the money with ink. Ink per gallon is one of the most expensive fluids around. They won't let consumers use third party cartridges, and they actually use circuitry to prevent it. It requires special formations of ink to print it out. And much of the ink doesn't get used on the page.
Chris has two Android phones and after getting an update, he keeps hearing an unfamiliar voice through his headset. Leo says that the headset offers voices from Cortana, Siri or Google Now. The headset uses the voices from his phone, and that's likely what Chris is hearing.
BlueAnt is a great headset because it will talk you through setup and announce the callers. That's what the Voyager Legend does as well. But it's drives Chris crazy. Leo says it's likely coming from the phone and he can turn it off in the settings.