Wi-Fi routers, home servers, virtual private networks, and more.
Kirk created an administrator password and has forgotten it. Leo says that if he created it with his Microsoft account, he can recover it. But if he didn't, then there are ways to crack a Windows 10 login. He can use OphCrack or ConBoot to get around it. Here's a few articles to can show him how:
Wikileaks has announced Vault 7, a massive collection of documents that show how the CIA uses malware and other hacking techniques to spy online. Some of the techniques includes using smartTVs as a spying device since they use cameras and microphones built into the TVs. Samsung warned of this in their terms of service for their TVs last year. But Leo says that the CIA doesn't really have a switch to turn on all TVs, and if they did, the data they'd receive would be so massive and 99.9% of it would be useless. It could be used for targeted eavesdropping, though.
Marcello has noticed since Spectrum bought TIme Warner, he has trouble connecting to the internet. They disconnected his router and it works, though. What happened? Leo says that when Spectrum took over, they probably enabled the router side of his modem and that put it in conflict with his router.
Brad says every time he tries to upload his photos to Google Photos, his Wi-Fi fails. Leo says that turning his Wi-Fi off and on could help as it renews the "lease" on the router with a new IP address. Something inside the Mac's network settings could be messed up, and renewing the lease can fix it.
It could also mean that the computer has lost contact with the router. He should reset his AirPort and update the firmware. That chatroom says it may be Google Photos that's causing the issue as well.
Anne Marie and her husband have an internet TV channel called The Holy Spirit Broadcasting Network. Leo says it's great that they're harnessing the distribution power of the internet to reach the world. That's the democratization of the internet: it makes content available to anyone and everyone. Anne Marie wants to know if she should have a Roku app made so that people can stream to their TV. Leo says she'll have to be careful with who she has write the app.
Mike is thinking of putting cable inside his house, but he's not sure what to wire it with. Leo recommends going the extra step and putting conduit in. That way he can rewire the house when the technology advances without yanking out the drywall again. These days, he'll want at least Cat6, maybe 6a for now. He shouldn't go for fiber now, though. It's pretty expensive.
Jay would like to get a new, affordable router. What's a good budget model. Leo says that the Ubiquity EdgeRouter X is a solid one, but it isn't wireless. It's wired. But Steve Gibson says that for $50, it's fantastic, configurable, and very secure.
Vic uses vSpace servers to monitor activity on his VPN networks for his medical company. How can he see that activity online? Adding the HIPPA compliant information that Vic needs is also a challenge. Leo recommends calling NComputing, the makers of vSpace and getting them on the issue.
Bill can't access files on an old XP machine unless he logs into an intranet and connects to it remotely. He can't see them if he logs onto the computer directly. Leo says if he has access to the machine remotely, he should be able to copy the files to another computer, or even a thumb drive. Any change he makes to the database will not populate to the shared version, though. He'd have to sync to them. It would be better to make them read only and not make changes until he updates the local copy of the old machine.
Amy is experiencing very slow access to internet and remote desktop, and sometimes it just times out. Leo suggests shutting down remote desktop to see if her browser works better, as it may be taking up resources. It's possible malware may be the culprit, but if she's not seeing anything with MalwareBytes, that's unlikely. It could be something simple like a bad network cable to her router. So she should start easy with swapping out the cable. Since her other computer works just fine, that eliminates the internet connection itself. So we know it's a problem with this particular computer.