Networking

Wi-Fi routers, home servers, virtual private networks, and more.

Why does my network drop when uploading?

Episode 1367

Brad from Bethlehem, PA
Google Photos uploader

Brad says every time he tries to upload his photos to Google Photos, his Wi-Fi fails. Leo says that turning his Wi-Fi off and on could help as it renews the "lease" on the router with a new IP address. Something inside the Mac's network settings could be messed up, and renewing the lease can fix it.

It could also mean that the computer has lost contact with the router. He should reset his AirPort and update the firmware. That chatroom says it may be Google Photos that's causing the issue as well.

How do I set up an internet TV studio like TWiT?

Episode 1366

Anne Marie from Orange, CA
TWiT Studio

Anne Marie and her husband have an internet TV channel called The Holy Spirit Broadcasting Network. Leo says it's great that they're harnessing the distribution power of the internet to reach the world. That's the democratization of the internet: it makes content available to anyone and everyone. Anne Marie wants to know if she should have a Roku app made so that people can stream to their TV. Leo says she'll have to be careful with who she has write the app.

Should I put ethernet cable in my new home?

Episode 1365

Mike from Los Angeles, CA
Cat6 cable

Mike is thinking of putting cable inside his house, but he's not sure what to wire it with. Leo recommends going the extra step and putting conduit in. That way he can rewire the house when the technology advances without yanking out the drywall again. These days, he'll want at least Cat6, maybe 6a for now. He shouldn't go for fiber now, though. It's pretty expensive.

How can I have a mobile copy of my database?

Bill from San Gabriel, CA

Episode 1356

Bill can't access files on an old XP machine unless he logs into an intranet and connects to it remotely. He can't see them if he logs onto the computer directly. Leo says if he has access to the machine remotely, he should be able to copy the files to another computer, or even a thumb drive. Any change he makes to the database will not populate to the shared version, though. He'd have to sync to them. It would be better to make them read only and not make changes until he updates the local copy of the old machine.

Why is my internet access so slow on my computer?

Episode 1356

Amy from Orange County, CA
HP Spectre

Amy is experiencing very slow access to internet and remote desktop, and sometimes it just times out. Leo suggests shutting down remote desktop to see if her browser works better, as it may be taking up resources. It's possible malware may be the culprit, but if she's not seeing anything with MalwareBytes, that's unlikely. It could be something simple like a bad network cable to her router. So she should start easy with swapping out the cable. Since her other computer works just fine, that eliminates the internet connection itself. So we know it's a problem with this particular computer.

How can I move my old NAS data to Synology?

Episode 1355

Tim from Massachusetts
Synology DS216play

Tim took Leo's advice and bought a Synology networked attached storage drive. Leo says that with what he can do with it, it's well worth the cost. Tim has several legacy NAS's and wants to know how to mount them to the Synology and move the data over. Leo says that Synology has an external connection, letting him do drive to drive copies from the command line.

Why is my router disconnecting my devices?

Episode 1349

Mary from Lisbon, ND
Acer RT-AC3200

Mary bought an Acer RT-AC3200 and she's having trouble with it. All her devices were disconnected from the 2.4Ghz band. The 5Ghz band is OK. It isn't congestion either because she lives out in the country. She's rolled back her firmware and Asus even sent her another modem. Leo says that sometimes the antennas may loosen and that could cause connection issues. Leo has had similar issues and it may be that the band gets overloaded and drops out everything. It could also be interference from the house itself.

How can I bridge my UVerse Router?

David from Los Angeles, CA

Episode 1348

David is trying to put his router into bridge mode, but he's having issues doing it. Leo says that if he's using the cable router and modem, they may have disabled the router protocol that would do that. The chatroom agrees. He can't do that with an AT&T UVerse modem. It just won't let him have his own router.

Leo says David is better off going with Spectrum and buying his own DOCSIS 3 modem. Then he can do it himself and have more freedom. UVerse is very strict because of QoS.