Networking

Wi-Fi routers, home servers, virtual private networks, and more.

Do I need a service agreement to update my router firmware?

Episode 1504

David from Anaheim, CA
Netgear Orbi

David has a Netgear router and he wants to upgrade the firmware. Netgear won't do it because his support has expired. Leo says that older routers all need to be updated manually, but he doesn't need a service agreement to update it. He'd just download the firmware and install it. In fact, there should be a utility within the router settings to update the firmware. Most newer models autoupdate. So if staying updated is important, and it is, it would pay to get a new router. It'll be faster too. Mesh routers will be the best option.

Why can't I connect to 5GHz on Wi-Fi?

Episode 1503

John from Oxnard, CA
Wi-Fi

John upgraded his internet but his laptop says it only has 2.4 GHz available. Leo says that means his router is only 2.4 GHz. 802.11N routers are dual band with 2.4 and 5 Ghz bands. And there's even tri-band routers that offer two 5 GHz channels along with a 2.4 GHz channel. His laptop may also just be able to connect to 2.4 Ghz. John should look in his BIOS and software to see if the 5.0 GHz band is turned off.

What mesh router and TV should I buy?

Episode 1503

Doug from Albuquerque, NM
Vizio P Series

Doug just bought a new, two story house and he needs a mesh router. What's the best? Leo says that mesh routers have taken over because Wi-Fi congestion causes devices to drop off. It's not uncommon to have over 50 devices connected to Wi-Fi! And that doesn't include neighbors. So Doug will need a better router to handle that traffic. Leo says the three best mesh routers for his money are the Netgear Obi, the Plume, and the Eero.

Would a mesh router work well with multiple ethernet connections?

Episode 1500

Matt from Rochester, MN
Plume Wi-Fi

Matt is building a new house and has run cat 5 ethernet around the house. But should he also use a mesh router? Leo says he uses Eero at home, but here is one mesh system that's great specifically for Matt's situation: Plume. Plume sells tiny little access points that plug into the wall with an ethernet port. It's still part of a larger mesh network, but it creates very localized access from the ethernet.

Is my router safe?

Episode 1500

Heidi from Santa Monica, CA
Netgear Nighthawk AC2300

Heidi is worried about the Russian VPN Filter hack. She bought a Netgear router to replace it. Is she safe? Leo says that some Netgear models aren't protected, but if she installs the latest firmware, she should be OK, and NetGear does update routers automatically.

Am I safe from the VPN Filter hack?

Episode 1497

Neil from Phoenix, AZ
Asus AC3200 Router

Neil is worried that the VPN Filter hack will affect his Asus router because his model isn't protected. Should he be worried? Leo says first thing he can do is update his firmware. Asus keeps their firmware up to date regularly and uses open source DD-WRT firmware. So if there isn't one, he can patch it himself. But Asus routers are great because they update them constantly. Neil should reload the most current firmware, even if he has already updated it. That will wipe out any additional problems.

Why is my Wi-Fi so slow?

Episode 1496

Ron from Carlsbad, CA
Netgear Orbi

Ron has UVerse and an extender and it slows to a crawl when he streams. Leo suspects that it's his modem that's causing the problem. It's likely an out of date modem that's slowing the network traffic down. Rebooting could help. A better Wi-Fi router could help too. Routers do wear out over time. Leo recommends the NetGear Orbi. He can set up the AT&T router to work in bridge mode and then use the new router to route the traffic. It'll be a lot better.

How can I extend my HDMI signal on my TV?

Episode 1495

Jeff from Marshall, IL
HDMI Extender

Jeff wants to extend the range of HDMI to other parts of his house. But when he does, he starts to lose signal. What can he do? Leo says that Baluns are good for that. It stands for "Balanced/Unbalanced" and it will convert HDMI to ethernet and back to HDMI so that he can stretch it hundreds of feet with no signal loss at all. Jeff should check out Monoprice.