Mobile Phones

Is my replacement Samsung Galaxy Note 7 safe?

Episode 1329

Barry from Northridge, CA
Samsung Galaxy Note 7

Barry replaced his defective Note 7 and he's happy. He's still concerned that the issue may persist, though. Leo says that all phones have that potential, but they have circuitry to prevent it. He doesn't know why it happened and Samsung did the right thing by pushing out a replacement, but Samsung hasn't been forthcoming about what was causing the overheating and catching fire. Leo returned his and while he thinks it's a great phone, he's not getting another one until Samsung comes clean.

Can I get an iPhone that switches between AT&T and Verizon?

Episode 1328

Gary from Laguna Nigel, CA
Apple iPhone 7 and 7 Plus

Gary is a bird photographer and he wants to know if there is a phone that can switch between Verizon and AT&T. If Gary has an unlocked phone, he can swap out SIM cards as necessary and the iPhone will switch from carrier to carrier. If he's in good standing with his carrier he can request that they unlock it. Or he can just buy one unlocked.

Google has Project Fi, which can switch to whatever the strongest carrier is, but the iPhone can't do that.

How can I use my phone in Japan?

Episode 1326

Sandy from Canyon Country, CA
Samsung Galaxy S5

Sandy is going to Japan and is taking her Samsung Galaxy S5 through Verizon. How can she use data while overseas? Leo says that Verizon is the least friendly overseas. Verizon offers an international data package, but it's very expensive and complicated. She can buy the best she can, but use Wi-Fi whenever she can. Turn off international data roaming in the settings. Then Google can pre-cache her maps so she can use them there.

Where can I get a good deal on the Samsung Galaxy S7 Edge?

Episode 1325

Eric from Lake Forest, CA
Samsung Galaxy S7 Edge

Eric is looking to pick up a Samsung Galaxy S7 Edge for his wife. Leo says it's a really nice phone and since it's a bit older, he can get it for a good price. Is $795 good? Leo says that's $50 less than when it was introduced. He saw it at $650 unlocked. Leo says since Eric is with Verizon, he'll have to get it supported by them. Leo advises going to Amazon Wireless. He could shop around, but the question is, will Verizon support it?

Should I get Google Fi?

Naomi from Denver, CO

Episode 1325

Naomi is ready to get a Good Nexus Android phone along with Google Fi. Leo says that Google's new phone is going to be the Pixel, not the Nexus. So Leo would advise waiting until they are announced. As for Google Fi, Leo is a total fan. $20 for unlimited voice, text and then it's pay as you go for data at $10 a gig. Google Fi won't work with Verizon without roaming, though. The chatroom says that the Nexus 6P does work with Verizon, but not through Google Fi.