iPhone, Android, Windows Phone, Blackberry, or feature phones.
Jerry wants to get his Samsung Note 4 mobile device repaired. It keeps booting. Leo says that mobile devices are now generally considered disposable. Leo says to try refreshing the phone. To do this, he should go to Settings > Backup and Reset > Restore to Factory Defaults. If that doesn't work, then he could try calling Samsung and ask if they would repair it. They'll really want him to buy a new phone, though.
Donna is looking to get a new mobile phone and she likes the Samsung Galaxy S8. But everyone else in her family wants her to get an iPhone instead. What should she do? Leo says that the advantage of getting an iPhone is that everyone can text her, and if she gets group messages, mixing Android and iOS can be problematic. Quality wise, they are the same. So if she goes with iPhone, she'll like it just fine.
Jason wants to know if using a password manager on a mobile phone is a good idea. Leo says absolutely. It will keep track of all his passwords so all he needs to do is remember one. Leo likes Last Pass, but many iPhone users prefer 1Password. Both are equally good. There's also DashLane. Any of those three will do the job. He should just make sure he creates a difficult password to crack, but one that he can remember.
Alan has had a bad experience with several cell providers and he doesn't know who to trust. T-Mobile shut down GSM, so he couldn't use his phone. He went to AT&T, and they gave him a data only contract, leaving him without the ability to call or get text messages. He also can't afford to buy a smartphone.
After the disaster battery explosion issue with the Note 7, Samsung is about to relaunch the phone line with the Galaxy Note 8. Leo says it will probably be the safest phone on the market because if Samsung blows it with this one, it'll probably be the end of their phone business. He expects it to be a popular seller, especially for long running Note users.
Jane wants to know if it's WhatApp or WhatsApp. Leo says there's an "S," so it's WhatsApp. A clever way of saying "what's up?"
Jane is thinking of getting her first smart phone so she can use WhatsApp to make phone calls. Leo says that WhatsApp identifies users by their phone numbers, not their names. So when people ask to use WhatsApp to make a call, that means they want not only their phone number, but also their contact list. Facebook is doing that to cross reference contacts with Facebook contacts, but you can opt out of it when you sign up.
Kyle wants to know when the new "O" version of Android will be out. Leo says that Google has a beta program for Android O for recent Google Pixel and Nexus phones.
Michael uses Chromium as his main browser. Leo says there's not much of a difference between Chrome and Chromium. And it does a great job simulating the ChromeOS on a Linux computer.
Larry wants to know if sending messages via Facebook affect his data caps. Leo says it's a data only program, so that would be yes. But it's probably not going to affect his data usage by much. Messages from Facebook aren't SMS. They are data based messages. SMS messaging is on the way out. This is why carriers are readily offering unlimited texting plans.