Mobile Phones

Evelyn just got a new iPhone and wants to transfer all her settings and data from her old iPhone 5. Leo says the first thing she'll want to do is backup the old one in iTunes. Make sure to select encryption, because it won't backup her passwords without it. Then she can plug in her iPhone 8 and iTunes will then ask if she wants to restore. She can just select that, and then it'll backup her passwords, download the latest apps, and any other data she wants. Here's a support page from Apple on how to do it.

Joe has a Harmon Kardon Bluetooth speaker and he is having trouble playing music from his phone. It pairs with it, but he can't figure out how to give it the command to play music. Leo says that he has the Harmon Kardon Invoke and it sounds great for $100, but it may not be made "aware." He'll have to go into his phone's Bluetooth settings. On the Amazon Echo, you have to tell it to connect to the phone and then pair it in the Bluetooth settings. So he may want to try that.

Scott owns a Windows Phone, but he's tired of people making fun of them and Microsoft has killed it. So he's ready for a new phone. Should he go with Android or Apple? He doesn't trust Google, but he'd prefer an SD card option. Leo says the Samsung Galaxy Note 8 is the ideal phone for Scott. It takes an SD card, has a large screen, and has a stylus. If he doesn't want the stylus, the Samsung Galaxy S8+ is very close in size.

Mike got an iPhone X on T-Mobile from the Apple Store. He took it to T-Mobile to activate it, but found out that T-Mobile won't insure it. Leo says that's because Mike bought it from Apple, not T-Mobile. So Apple Care applies. Leo tends to self-insure because extended warranties are profit centers for the seller. But the iPhone X is very expensive to repair or replace. So he does make an exception with Apple Care, but he'll want to get Apple Care Plus. If he breaks it once, it's probably going to pay for itself.