Mobile Phones

How can I free up space on my mobile phone?

Jim from Santa Barbara, CA

Episode 1332

Jim's LG phone is constantly being filled up. Leo says that's because it's an 8GB phone and the OS itself takes up over half of it. That's why they can give these phones away for free. Nobody really should sell an 8GB phone.

Jim can clear out temp files and get rid of unused apps, then save all of his photos and videos to Google Photos. He can do the same thing for music with Google Play. Ultimately, Jim just needs a phone with a larger storage capacity.

What Android phone should I buy?

Episode 1331

Pete from Clinton Township, AL
Google Pixel

Pete has a Nexus 6 and is looking to get a new phone. Leo says that there are great phones out there, but he is now recommending to stick with Google and go with the Pixel.

What about the OnePlus? Leo says the One Plus 3 is great, but Pete should avoid the One Plus 2. If price is an issue, Pete could consider the One Plus 3, ZTE Axon 7, or Huawei 8. These are about $400.

Samsung's Battery Problems Continue with Replacement Galaxy Note 7 Phones

Episode 1330

Samsung Galaxy Note 7

There have been reports of replacement Samsung Galaxy Note 7 phones exploding, indicating that the problem may not be fully resolved. One of the stories was from a Southwest Airlines flight. A passenger's Note 7 got very hot, so he threw it on the ground, it started smoking, and they evacuated the plane. The phone had not only burned itself, but it burned through the carpet to the subflooring on the plane. Samsung still has to investigate, along with the Consumer Product Safety Commission to see if the phone really was fixed.

What happened to my text replacement words in iOS 10?

Episode 1330

Donna from Buena Park, CA
Apple iOS 10

Donna updated her iPad and iPhone with iOS 10 and now she's lost all her text replacement options. Leo says it should be in her iCloud backup. Leo thinks that iOS 10 wiped it out and then backed up her phone afterwards. So in the future, she should make sure she makes a backup of her devices on her computer with iTunes before she updates.

Will my Galaxy Note 7 replacement explode?

Episode 1330

Evan from Los Angeles, CA
Samsung Galaxy Note 7

Evan chose to replace his Note 7 with the fixed version and he's heard of several that have already caught fire. Leo says we don't know all the details, but it's not worth risking. Verizon has said they will take back the replacement for a refund and Leo advises Evan jump on that ASAP. Why take a chance? Leo is rapidly coming to the opinion that the only Android phone to have is the Google Android Phone: Pixel. But at $1,000 for 128GB, it's a bit pricey.

How can I backup my data from a mobile device with a broken screen?

Episode 1330

Natalie from Los Angeles, CA
Samsung Galaxy S7

Natalie broke the screen on her Samsung Galaxy S7 and she can't get the information off. How can she backup her data? Leo says she can get a Samsung USB to Go adapter that would allow her to host other devices.

The chatroom says that Samsung has software called Kies that will allow the user to backup a device via USB.

What's the best camera app for the iPhone 7?

Episode 1330

Neil from Phoenix, AZ
Apple iPhone 7 and 7 Plus

Neil has been hanging on to the iPhone 6S, but he decided to get the iPhone 7 anyway. Leo took his on a cruise along with his Leica camera and he says it competed well with it. Neil wants to know how to get the most out of his camera on the iPhone. Leo says that the built-in Apple camera app has matured to the point that it's the best of the bunch now. Leo doesn't see the need for other camera apps. The built-in app will always have the edge over the others because it will be the first, and perhaps the only, to have the new features that Apple implements.