iPhone, Android, Windows Phone 7, Blackberry, or feature phones.
George has an issue with Siri repeating itself seven or eight times when he uses Siri to set alarms. Leo says he may want to try rebooting the iPhone. It should be rebooted every once in awhile to clear things out. He could also do a hard reset by pressing and holding the on/off button and the home button until the Apple logo appears. The worst case scenario is that he'll need to backup his iPhone and then do a DFU recovery (device firmware update).
Ellie is frustrated by Siri's use of punctuation, as it's very inconsistent. How can she teach it to do better? Leo says that Siri is mystifying when it makes that judgement, and there's really no way to fix it. It's not perfect, but it should get better the more it's used. Even if it's 95% accurate, that 5% can still be annoying. Siri is trainable, but whether it actually improves speech recognition is debatable.
Doug is confused how iTunes works with backups. What is the "other" section of his iPad? Leo says that "other" in his iPad is cache files and other stuff that can't be deleted unless he does a restore. The trouble is that a lot of stuff gets saved there and it can build up over time. Leo recommends backing up his device, then erasing it and restoring it. It will then remove all those temp files. This is really the only way to do it.
Pat has been trying to find an application that will allow her to customize ringtones for her mobile phone. Leo says that Ringdroid will do it on her Android device. Or she can simply copy her music to the ringtone folder and it will allow her to select it from there. She doesn't need any software at all.
John is frustrated with the program called AirDroid to sync files back and forth from his mobile device and his PC. Leo says that there was a security flaw that would allow an attacker to intercept user data, so they changed the program to eliminate the bug. Unfortunately, as a result, it made the program pretty useless.
Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.
Lester is looking to buy the LG V20 smartphone since he doesn't want to wait until March for the Google Pixel XL. Leo says based on the specs and reviews from people he trusts, it's a very nice phone. It has better battery life and a great camera. The Samsung Galaxy S7 is another alternative if he doesn't feel burned by the Note 7 debacle. LG makes really nice phones, so he really can't go wrong with it.
Leo says that for the first time in decades, driving fatalities are on the rise and the reason points to distracted driving as users of smartphones have their attentions divided. As such, California and other states are ratcheting up the fines for anyone who uses their smartphone while driving.
Rick wants to know about the new Google Pixel. He wants to leave Verizon but they're working overtime to lure him back. What he wants to know is if the Pixel from Verizon is the same as the Google version. Leo says that he used a Verizon Pixel with a T-Mobile SIM and it was functionally the same. Verizon may hold up updates, though. Google Fi may have that same problem because you have to use Verizon's network with it.