Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why can't I port my phone number to Google Voice?

Episode 1472

Tom from South Carolina
Google Voice

Tom got rid of his landline in favor of a TracFone. Now he wants to use Google Voice and port his number over, but it won't work. Leo says Google voice can't port a landline, and that's what it originally was. It's better to let Google Voice generate a phone number for him and then have Google Voice forward the calls to his TracFone number. It will continue to work, and he'll avoid the hassle.

How can I get visual voicemail?

Episode 1471

Cynthia from Hemet, CA
Google Voice

Cynthia has an iPhone and loves the visual voicemail feature, but her deaf friend doesn't have it and could use it. Leo says she should check with her carrier and see if they offer visual voicemail as an extra charge. The other option is to sign her up for Google Voice. It's free and it will give her transcriptions of voicemails. It won't be perfect, but it will be close enough to get the point.

What phone should I buy my wife?

Sam from Las Cruces, NM

Episode 1470

Sam is trying to decide on a phone for his wife. He was thinking of getting a phone that runs Tango. Leo says that Tango is awful. Took expensive. Lousy battery life. And Google doesn't support it anymore. THey're going with AR Kit. But AR really isn't the reason to buy a mobile device. It's just a gimmick. But having said that, Samsung's S9 does it, and it's a great price with some great features. And it does have AR emoji, though Leo thinks they're a bit weird.

Leo Got the Samsung Galaxy S9 and HP Envy X2

Episode 1471

Samsung Galaxy S9+

This week, Leo got the Samsung Galaxy S9. Not only does it have one of the best cameras ever, DxOMark says the screen is practically perfect in every way. Leo also says he's pleased that the fingerprint reader was finally put in the right place. But what's strange for him is that there's not much difference between the Galaxy S9 and the Note 8. It may have a faster processor and is slightly smaller, but they're practically the same.

Can I still buy an mp3 player?

Episode 1470

Pete from Clinton Township, NJ
FiiO X1

Pete is looking for an MP3 player because he doesn't know how to copy music to his Android phone. Leo says not many mp3 players are made these days. He can copy files on an Android phone by simply dragging and dropping when his phone is in transfer mode. It's called MTP mode. The phone will show up as a drive on his desktop and then he can drag and drop into the music folder of the phone.

Is there a mobile phone with an actual keyboard?

Episode 1469

Gary from Sylmar, CA
BlackBerry KEYone

Gary has kept a really old Android phone because it had a slide down keyboard. He hates virtual keyboards. Is there any physical phone out there with an actual keyboard? Leo says that ironically, BlackBerry is making them with a clean version of Android installed. BlackBerry is the last phone company to make a phone with a physical keyboard, but they're really tiny. One option is to get a better phone and then use a Bluetooth external keyboard when he needs it.

How can I keep in touch on a cruise?

Episode 1469

Penny from California
Cruise Ship

Penny is going on a cruise to Alaska soon and needs to keep in daily contact with her business. Will she have issues? Leo says it depends on which cruise line she's going on. Royal Caribbean has decent internet, but most of them don't. It'll be really slow because it's by satellite, and it will also be expensive. With over 1,000 people wanting to stay in touch, it'll slow to a crawl unless she logs on in the middle of the night when everyone else is asleep.

Why didn't the SIM card I bought overseas work?

Episode 1467

Jacob from Los Angeles, CA
SIM Cards

Jacob was traveling to Austria with an unlocked iPhone X on T-Mobile, but the SIM card he bought there for it didn't work. Phones can be locked to a carrier, but Jacob is saying it's not carrier locked. At least it wasn't when he bought it. It turned out that T-Mobile locked it after the fact. Leo says the FCC used to enforce this, and the phone companies would have to unlock phones after a reasonable time period. This all started when the phones were subsidized by the companies. Since Jacob paid for the phone in full, the companies shouldn't be locking it. There's no justification for it.