Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why am I using so much cellular data?

Casey from Orange County, CA

Episode 1397

Casey changed her Apple ID password because she thought she was getting hacked and people were using her data to watch YouTube. Apple said that she wasn't, though she says she hasn't been using her data and it's almost entirely used up for the month. Jason says that her Apple ID shouldn't have an impact on YouTube, so he's skeptical about whether it's connected to her Apple ID. More likely it's preferences for YouTube.

How can I extend the battery life of the iPhone 7?

Episode 1397

Rob from New Jersey
Mophie Juice Pack Air

Rob's daughter has an iPhone 7 and she needs more battery life to get her through the day. Jason says that a case that has an extended battery built in is a good option. What does MFI mean? Jason says that MFI stands for Made for iPhone — certified products that work with the iPhone. Mophie is a very popular brand, and their Juice Pack Air is their current model. It would make the phone heavier and bigger, but it will work.

Should I update my iPhone?

Episode 1395

Barry from San Diego, CA
iPhone

Barry wants to know if he has to update his iPhone's OS. He's worried the update could brick his phone. Leo says that's always possible with updates, but the benefit of having the latest OS outweighs the slight risk that it could hurt the phone. He should always update because there are security patches and critical updates that are a must. Sometimes there's a bad update, but it's really rare, especially in the iPhone. There's new features in iOS 10 that make the phone run smoother as well.

Is a glass screen protector a good investment?

Episode 1394

Matthew from Panama City, FL
Invisible First Defense Liquid Glass Screen Protector

Matthew got a new phone and they put a liquid glass screen protector on it. Leo has his doubts that a layer will really protect it. He's tried Liquipel on his iPhone once and it didn't protect it from submersion. It could be there for scratch protection, but then if that extra layer scratches, he'll be left with the same issue.

The spray is Silicon Oxide, which the chatroom says is quartz. So it may be fine. But why wouldn't Apple, Samsung, and others do it if it worked? Only time will tell.

Should I go with T-Mobile Unlimited or Google Fi?

Episode 1394

Kyle from Columbus, OH
Google Pixel

Kyle is interested in Google Fi and wants to know how they calculate the data charges. Leo says that Fi is a better deal than T-Mobile if he uses less than 5GB of data a month since they charge $10 per GB. If he uses more than that, then T-Mobile is a better deal. Google Fi would give him T-Mobile, US Cellular, and Sprint service all merged together.

Phones Can Legally be Seized at the Border

Episode 1394

TSA

When a story came out recently that a JPL Engineer was detained and his work phone seized, it caused Leo to do some research about your legal rights coming back into the country. Turns out that the 4th amendment's protection against unlawful search and seizure has been suspended when you're in "international waters," and that's what an airport technically is. So the Border Patrol and the TSA have the legal right to take your phone, computer and tablets and demand the password to access all your data.