Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why can't I use my 4G phone on Verizon?

Tracfone LG Rebel 3

Episode 1596

Doug from Encinitas, CA

Doug bought a Tracfone LG Rebel 3 mobile phones. But the problem is, he can't get a phone number for it because Verizon doesn't support 4G anymore, only LTE. Whats the difference? Leo says that LTE is a bit faster, but it's odd that Verizon doesn't support it anymore. But they may have just killed 4G. Leo says to pull the SIM and try another carrier to see if it's not carrier locked. If it isn't, then go to Straight Talk.

Why are iPhone's Accessibility Features Terrible?

iPhone

Episode 1595

Fred from Frazier Park, CA

Fred wants to know why Apple hates the blind. Leo says that Apple doesn't. In fact, they lead the accessibility field with their accessibility in mobile devices. But Fred says that for him, most of those features are worthless. But Leo says that he knows many blind people who love the features in the iPhone, even though touch screen functions are a challenge. Steve Wonder uses his mobile phone with a braille screenwriter by Human Wear. Leo says it's great technology.

Are Beacons Legal?

We Love America

Episode 1594

Jason from Lake Elsinore, CA

Jason is organizing a festival and wants to get a location beacon so that festival-goers can get where they're going. Is that legal and which one should he get? Leo says they are, but they kinda fizzled out of late. Beacons use Bluetooth LE so they aren't really good outside of a few hundred feet. They're mostly used to communicate information to an app. Most modern phones will support it. Here's a page for Apple about using beacons with the iPhone.

How can I backup my music from my phone to my computer?

iPhone

Episode 1593

Clyde from San Diego, California

Clyde ripped all his CDs and has the music on his phone, but he doesn't have any backups anymore. How can he back them up from his phone? Leo says that if you backup your mobile phone, your phone backs it up. But Leo wants Clyde to also make a separate, accessible copy of the music from his phone. Connect your phone back to your computer and then let iTunes back it up and add those phones to the iTunes library.  Here's how. There's a third party program called Senuti that can also work. 

Huawei's reputation for Chinese Spying Causes Google to Suspend business

Huawei

Episode 1593

Recently, after the US banned sales of Huawei cell phones due to spying, Google has suspended all business with the Chinese telephone manufacturer over genuine concerns that Huawei phones have spying issues. Google will not be updating Huaweii phones, give access to the app store, or any other product support. Huawei has also been added to the US Department of Commerce trade blacklist. Leo says it's a shame because Huawei makes some great hardware. 

Is there any way to improve cellular in another country?

Prepaid Sim Card

Episode 1593

Chris from Boca Raton, FL

Chris is traveling to Brazil and he's noticed that the data rates down south are extremely slow.  Would the SkyRoam Solis help? Leo says no. If the 4G/LTE is a lousy carrier, it really won't matter what you use. Leo recommends to go to Prepaidwithdata.wikia.com and read the most up to date information. You may be better off with a local SIM. 

Is my Gmail Account Being Hacked?

Gmail

Episode 1592

Jade from Santa Monica, CA

Jade keeps getting a security alert from Gmail that someone is trying to open her Gmail account. Leo says that Google will send warnings like that when someone is trying to break in and use her email account. but they usually include a location. If there's a button, DO NOT CLICK ON IT. It could be a phishing scam. Leo also recommends turning on two-factor authentication. That way, even if a bad guy has your password, they still need your phone to complete the login. She also needs to know what gov't phone company she should get her low-income smartphone from. Leo recommends ASSURANCE.