iPhone, Android, Windows Phone, Blackberry, or feature phones.
Warren wants a new iPhone with a large screen. But he doesn't know what to get. He wants one that will last awhile. Leo says that to future proof, he's going to want to get the iPhone XS Max. It'll have the longest runway as for use. He could get the iPhone XR, as it's got the same internals as the iPhone XS, but it's a smaller liquid retina screen, not OLED. He's also giving up the dual camera on the back, but the iPhone XR camera still has a basic version of portrait mode, which is pretty good. The iPhone XR is also available in several colors!
Barry's Bluetooth connection in his Infinity keeps dropping his iPhones when he's listening to Amazon music. Leo says that Bluetooth is really finicky, but it's all we've got. It shouldn't happen, but chances are, the problem is on Infinity's end and not Apple's. It could also be an issue with Amazon Music. He should try using iTunes and see if the problem is repeated. He should also check his app settings that could change the behavior. Maybe the app thinks he's getting a call and it's "ducking" the audio.
Sophia's notification volume is too low on Bluetooth. Leo says that there are different volume settings for listening to music, watching a video, getting a call and even notifications. So she'll need to go into the settings to find it. She'll also want to be sure her Bluetooth volume is up.
Joe's mobile phone isn't very loud. What can he do? Leo says that each mobile model is different. Some are even too loud. But there is a known issue with low volume during calls with the Moto G5. There's also a setting called "voice privacy" that he can disable to turn it up, and under Accessibility, there is a "hard of hearing" setting.
Kevin wants a wireless Bluetooth connection to his mobile device so he can be hands-free. Leo likes the headsets that have a wrap around your neck, but it contains a huge battery to let you listen for hours. Motorola headsets are great. Jabras are also good. These VaVa Moovs have nine hours of battery life and support APTX Bluetooth. The Anker Soundcore is a good speaker option.
Mark wants to use his Android phone as a hotspot. Leo says that it's under the Internet settings under "Hotspot and Tethering." His phone carrier must support it, usually for an extra charge. But he's having issues using any security with a password. Leo says that's not good. It shouldn't be disabled. Leo wonders if that phone doesn't support WPA2. None is not a good choice. If there's WEP, that wouldn't be great, but it's better than nothing. But he'll ideally want WPA2 with PSK (pre shared key).
Mark wants to use his Android phone as a hotspot. Leo says that it's under the Internet settings under "Hotspot and Tethering." And his phone carrier must support it, usually for an extra charge. But he's having issues using any security with a password. Leo says that's not good. It shouldn't be disabled. Leo wonders if that phone doesn't support WPA2. None is not a good choice. If there's WEP, that wouldn't be great, but it's better than nothing. He'll ideally want WPA2 with PSK (pre shared key).
John has an old Android phone running Lollipop, and he has 45 characters the If the phone is lost menu to add more information including emergency contact information. It appears on the lock screen.
Tom has been trying to get his friends to put their emergency health information in their iPhone. Leo says it's called I.C.E., for In Case of Emergency. It allows first responders to access vital information from a mobile phone without having to unlock it. It's called Medical ID, which enables users to put in emergency contact information, blood type, and other medical data.
Tom's wondering how he can do this on Android, though. Leo says Samsung has an ICE feature. But he could also have an ICE message created on his lock screen image.
Chris has an Android phone and he gets a popup that says Amazon has stopped working. Leo says it's probably an Amazon app that is running in the background, and is crashing. Leo recommends deleting and reinstalling his Amazon apps.