iPhone, Android, Windows Phone 7, Blackberry, or feature phones.
Greg lost his iPhone and wants to know how to use Find My iPhone to locate it. Leo says as long as Find My iPhone is turned on, he should be OK. If it was put it in Airplane Mode, it won't broadcast because the radios are turned off, though. It's probably lost, and even if someone could find it, Greg has a complicated password and it'll wipe the device after 10 attempts.
Stuart wants to know about the Samsung Galaxy Note 7 and why it was taken off the market. Leo says it was taken off the market because of exploding batteries and Samsung is pushing out an update this week that will render any remaining Note 7s useless unless they are plugged in. The Samsung Galaxy S7 is just as good, and the S8 is coming out this Spring. Sadly, the Note brand is so damaged, it's unlikely we'll see another one. But that doesn't mean Samsung won't make another phone with that size screen. They just won't call it a Note. The OnePlus 3T is 5 1/2".
Patrick's Android phone has gotten really slow. It's through Net 10. Leo says that Net 10 is a pay as you go, and as such, it probably has a slower network, or it limits him.
Doug's contract for the Samsung Galaxy S5 is up and he's being pushed by his carrier to get a new phone. Leo says if he's happy with his phone, it keeps being updated, and it still works, then there's really no need to get a new one. Having said that, phones are more powerful and with LTE, they are much more powerful. Leo says that he'll want to be on the most recent version of Android, at least version 6 Marshmallow. Then he can take his time to get the phone he wants. Even then, he shouldn't jump on it. He should wait until he really wants one or is unhappy with the one he has.
David's Android phone screen suddenly turned white. He removed the battery and it went back to normal when he put it back in. Leo says by removing the battery and putting it back in, he reset the phone. If he had pressed and held the phone power button, it would have done the same thing.
Laurel's HTC phone is full, so she started deleting stuff, and now it won't work. Leo says Laurel probably deleted a critical system file, but she can restore the phone back to the factory settings. That would require wiping the phone completely. Before she does that though, she can connect it to a computer via USB and Windows will read it as a hard drive or a camera. Then she can copy the photos off. She can also install an Android File Transfer program if she has a Mac and do the same thing. Then, she can do a factory recovery.
Johnny Jet has family in for the holidays and today's conversation is about mobile phones on the plane. The Department of Transportation is finally going to start allowing people to use their mobile phones on the plane. Leo says technological issues have never been why he's against that, but because people will keep talking loudly on the flight and it'll be even more annoying to fly. Johnny Jet says that VOIP is becoming very popular since in-air Wi-Fi has become very fast and reliable. Johnny says that it'll be left to the airlines to decide if it happens, and it won't be for a few years.
Gary's iPhone 6S has an issue with his battery suddenly dying, which seems like it should be part of the recall, but Apple says it isn't, and won't fix it. Leo says that's terrible! They should support it. The best he can hope for is getting a replacement for $200. So Gary wants to go Android, but he needs good battery life. Leo says that the Motorola Z Phone or the Sony Xperia have the best battery life for Android phones.
Mark drives for Uber, but now his Moto G Android phone is having GPS issues after updating. Leo says it could be that his GPS is damaged or he got a bad update. He should try restoring the phone first. But since the Moto G is a few years old, it may be time to get a new one. They're pretty cheap.
Can he go back to the previous Android OS? Leo says he may be able to, but Marshmallow was an important update.
Mike had issues with his Subaru and his iPhone not reading text messages. He finally got a notification that the issue is with Subaru's Sync and it needs to be updated. So at least the mystery is solved!