Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Apple Celebrates iPhone's Tenth Anniversary

Episode 1400

This week is the tenth anniversary of the iPhone's initial release. Leo says he actually waited in line for it for a few hours, and was a part of the fun of that new product. But he also says that we don't see lines anymore. The head of Apple's consumer division says that it isn't good business to make people wait in line anymore, though it's good for PR purposes. Which is why Apple shifted to a preorder model.

What waterproof action camera should I buy?

Episode 1399

Arthur from Maine
Olympus TG-5

Arthur is into underwater photography and he wants to get a sports action camera. Leo says that an action camera like a GoPro is small and has a serious wide angle. If he wants a camera that can get him stills as well, Leo likes the Olympus Tough TG5. Ricoh makes a similar camera. They're very versatile for doing double duty like action shots underwater and just grabbing your favorite still shot.

Why can't my Pixel make phone calls?

Episode 1399

Naomi from Denver, CO
Google Pixel

Naomi bought a Google Pixel as her first smartphone. It takes great pictures, but she couldn't make a phone call unless she cleared the cache and rebooted. It was very frustrating. Leo says that there's clearly something wrong with Naomi's phone since it shouldn't do that. She can't get any help except through the online chat feature. She also got the wrong replacement phone. Leo says she'll have to go to where she bought it and have them replace it with the right model. Only the place she bought it can fix it.

Why can't I connect my phone to Wi-Fi?

Episode 1399

Jasper from Denmark
OnePlus 3

Jasper is having a hard time connecting his OnePlus phone to Wi-Fi, and the apps time out. Leo says that if it only happens at home, it may not be his phone. He should go connect to a different Wi-Fi hotspot and see if it's happening. If it connects OK, then it may be that his router is having trouble with his phone. Sometimes that happens and it requires a reboot of the router. Leo also says how he holds his phone can also affect how it receives a signal on the OnePlus. That may or may not be contributing to it.

What's the best plan for traveling internationally with my mobile phone?

Episode 1398

Joe from Sherman Oaks, CA
Plane

Joe is traveling to Asia and he wants to know if it's better to get an international data roaming plan or get a local SIM wherever he goes. He uses Verizon. Leo says that Verizon is the most international unfriendly mobile carrier. Sprint, AT&T, and T-Mobile have their own reasonable plans (especially T-Mobile that offers a free slow internet). Verizon has a $10 a day plan, though, which isn't bad, but it adds up. It's going to be the easiest way since he would have to have a different SIM for every country he visits, and his phone number will change with each new SIM card.

How can I get the photos off my flip phone?

Episode 1398

Susan from Tehachapi, CA
Flip Phone

Susan has a flip phone and she doesn't know how to get the photos off of it and onto her computer. Leo says that flip phones weren't really designed to be as "smart" as like an iPhone, and company stores aren't really invested enough to help her.

Leo recommends going to a third party cell phone store. They'll have the tools to help her. There is a third party software called BitPim, but it's not very easy to use. She would need a special cable as well.