Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How can I recover deleted photos from my Samsung Galaxy Note?

Episode 1474

Russell from Desert Hot Springs, CA
Samsung Galaxy Note 5

Russell has the Samsung Galaxy Note 5 and he accidentally deleted his photos off the phone. Leo says that since Roger has Google Photos on the phone, it's likely the photos were automatically backed up. If he's lucky, that's the case. And any photos that have been deleted may still be in the trash can on the phone, where they stay for up to two months. There are some apps that could maybe recover his lost photos, but they have varying degrees of success.

What's a good app for recovering data on my iPhone?

Episode 1474

Ricardo from Anaheim, CA
PhoneView on Mac

Ricardo would like to recover some data from his phone, including his messages. How can he do that? Leo says that there's a program called ECamm PhoneView is the best one he knows of. It's Mac only though. Free to try, then it costs $30. What about Doctor Phone? $100 is really pricey, and it has page after page of one-star reviews. So Leo would recommend steering clear of that one.

Is there an undo command on the iPhone?

Episode 1474

Rob from Lolo, MT
iPhone Undo Typing

Rob has a friend who's computer died. She tried to use her iPhone to type something and she hit the space bar and it disappeared. How can she get it back? Leo says it may be possible to get it back by shaking the phone. The iPhone has a feature that if she shakes the phone, a popup will appear that says "undo typing?" But the text must be available in the clipboard for that to work.

What should I buy for my first smartphone?

Episode 1474

Richard from Tampa, FL
Apple iPhone SE

Richard is looking to get his first smartphone. Leo says the most important question to ask when getting a first smartphone is what phones his friends and family use. He should find out what carriers they have and how happy they are with them. Apple's iPhone makes an ideal first phone because it's so easy to use, but his friends and family will be his first line of support when he's learning to use it. The iPhone is a bit pricey and there are some good budget Android options out there.

Why can't I use the FM chip in my phone?

Episoide 1473

Todd from Torrance, CA
Radio

Todd loves his Motorola Moto mobile phone because it has an FM receiver in it. Leo says that it's built into the Qualcomm chip set, but most manufacturers don't enable it, or actually disable it. That's because the phone companies want people to stream music and use data, rather than get it free over the air. Why don't phones have AM chips in them? Leo says that noise would probably prevent that.

How can I get rid of duplicate images on my phone?

Episoide 1473

Glen from Malibu, CA
iCloud Photos

Glen has a ton of images on his iPhone and some are duplicates. How can he get rid of them? Apple says he has to delete them one at a time. If Glen has them backed up to iCloud with the iCloud Photo Library, he can enable "optimize disc space" on his phone. That will replace the full-size versions with smaller versions on the iPhone, while iCloud keeps the full-size versions. But once he deletes them, they get deleted from iCloud as well.

Is the iRULU smartphone a good option on a budget?

Episode 1472

Joe from Tampa, FL
iRULU Smartphone

Joe wants to know more about the iRULU smartphone. Leo says it's a cheap, $169 phone and he's wary on cheaper gadgets because he'd get what he pays for and it's usually underpowered, easy to break, and limited in the apps he can use. Chances are, it won't be regularly updated. If he needs a good budget phone, Leo recommends the Motorola Moto G5 Plus.

But it's true that smartphones are too expensive these days.

Should I get the ASUS ZenPhone AR or the Samsung S9?

Episode 1471

Sam from Las Cruces, NM
Samsung Galaxy S9

Sam was looking at the ASUS ZenPhone AR because of Tango and Daydream from Google, but Leo says it's terrible, and he should not get it. Tango is Google's imaging capability that they have since stopped supporting. It's kind of like Apple's face recognition technology, but it pointed outward instead of inward and it had 3D mapping. It turned out that no one wanted to make a phone with the Tango hardware because it was too expensive, added too much complexity, and required too much battery.