iPhone, Android, Windows Phone, Blackberry, or feature phones.
Patrick doesn't think the iPhone X is durable enough compared to other Android phones that he says does the same thing. Leo says that the iPhone X feeds into a "tech fetish" because of its style and form over function. But it sure does work great. Leo says that Apple is a fashion company more than a tech company, but he gives credit where credit is due, and the iPhone X is a great phone. Android is more customizable, though, sure. But Android can be less secure. iOS is updated all the time, directly from Apple without any delays from manufacturer or carrier.
Leo's bottom line impression of the iPhone X: "Wow. I didn't expect to like it!" While Apple got their OLED screens from Samsung, it was made to their exact specifications, including no burn in. And he says it's gorgeous. Leo also says the notch doesn't bother him at all. Most of the time it's invisible. Facial recognition works as advertised, but not always. Then again, it does have a backup six digit code to open it. It has an edge to edge screen that's actually smaller than the previous model, but has larger screen space since there isn't much of a bezel.
Harry is with Verizon and he wants to get a Blackberry 9900 phone for AOL since it doesn't work on his 9930. Leo says it won't work. Verizon was a CDMA based network and the 9900 won't work on that. So it would be a waste of money to do so. Leo says he should just change his email so that he can use just about any other phone.
Juan has an old iPhone 5 and was planning to upgrade to the iPhone 8, but now that the iPhone X is out, he's not sure. Leo says that the iPhone 8 is great and has been a really popular seller. And since Juan is visually impaired, it's better than spending hundreds of dollars extra for the iPhone X. Also triple tapping launches accessibility. Assistive touch is even better because it learns from him and it enables him to customize the features. Nobody does it better than Apple.
Melissa keeps getting phone calls saying they're from AT&T and that their account had been suspended. Leo says that's the latest scam. They'll even spoof AT&T's number! And after the first of the year, it'll be the IRS. They'll want to scare her so she can act without thinking. They'll then ask for her date of birth, social security number (which is illegal to ask for) and once they have all that, they have her.
Galen has a customer who wants to be able to do estimates on his phone. Can he convert the program he's written to iOS? Leo says that writing a program to be portable is definitely doable, but to do it for Windows 10 is different than iOS processors. So he can't just convert it. On the other hand, we're moving in a direction that will allow him to do just that. How about a web interface? That can always be accessed from any mobile device. That would be his best bet.
Byron has the iPhone 7 and the iPhone 6S Plus. He wants to know if he'll have issues upgrading his 6S Plus to iOS 11. Leo says that there's been complaints about loss of battery life updating to iOS 11. Even Leo's wife has noticed that on her 6S Plus. Leo says that they've also put out a few patches to fix issues that crop up. He always recommends waiting at least until the third patch after a new operating system comes out. Since iOS 11.1 is the current, it's OK to go ahead and update.
Website of the week - FlightRadar24.com. They even have an app with AR features that allow you to point your phone at a plane in the sky and get information about it!
Karen has a Samsung Phone and Tablet and she is getting a popup in her phone that will allow her apps access to her phone data. Leo says that Android works by requiring permission to do things as she needs them. So when she's opening an app to do something, the app is requesting access in order to do what she wants it to do. That kind of behavior is OK, but if it's out of nowhere, then she's right to be suspicious.
Joe is having trouble with his ZTE Z988 phone and hotspotting. He keeps turning it on and after a minute, it drops. Leo says to call T-Mobile and let them know his hotspot feature isn't working, because it sounds like they haven't activated it. But it's also possible that it's not available with that phone and his new carrier. There can be some hardware limitations too. But if he's getting data anyway, then that's not it. It probably just needs activation.