Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Is my Gmail Account Being Hacked?

Gmail

Episode 1592

Jade from Santa Monica, CA

Jade keeps getting a security alert from Gmail that someone is trying to open her Gmail account. Leo says that Google will send warnings like that when someone is trying to break in and use her email account. but they usually include a location. If there's a button, DO NOT CLICK ON IT. It could be a phishing scam. Leo also recommends turning on two-factor authentication. That way, even if a bad guy has your password, they still need your phone to complete the login. She also needs to know what gov't phone company she should get her low-income smartphone from. Leo recommends ASSURANCE.

Can I create a MESH network with mobile phones?

Mesh Network Example

Episode 1591

Nolan from Glendale, CA

Nolan wants to know if a mesh network can be deployed with a mobile app? Leo says that the earliest uses of MESH were through a mesh of internet hotspots with mobile phones.  It talked to other mobile devices and connected them. It was to create a network where there is no internet.  Here's an article about it - https://www.technologyreview.com/s/516571/build-your-own-internet-with-mobile-mesh-networking/

Why am I running out of space on my phone?

SD Card

Episode 1591

Andrew from San Jose, CA

Andrew has an old Razor gaming smartphone and he's updated it to Android 8 Oreo. But he's almost run out of space on his SD card, and he doesn't have any photos or videos on it. He backs up everything to Google Photos. What is going on? Leo says to pop your SD card out and look at it. See if it has a ton of temp files on it. You can even format it. Then put it back in. It's also possible Andrew bought a counterfeit card that says it's a 256GB size. It happens a lot, even buying on Amazon. There's also an app called FILES by Google, which can clean out your SD card for you. 

How can I get good cell service in Mexico?

MyFi Device

Episode 1591

Steve from Trabuco Canyon, CA

Steve is traveling to Mexico and wants to know what's the best way to stay connected with data. Leo recommends PrepaidwithData.wikia.com. It'll also tell you the best hotspots. Get a MyFi card and you get LTE with up to five devices connected. What about phone calls? Leo says that most companies actually offer you a better deal by adding Mexico and Canada to your plan. 

Can I Stream with my Phone without Getting Phone Calls?

verizon

Episode 1590

Eddy from Finger Lakes, NY

Eddy just wants to listen to music or stream on his phone without being disturbed. How can he turn off his phone without losing internet? Leo says that he can maybe turn it off in phone settings. He could turn on call forwarding. *72. Input another number, and it will forward all calls to that number, like a landline or a Google Voice. Then *73 to turn it off. He can also try turning on airplane mode, and then re-enable WiFi for data only. 

How can I Block Unwanted Calls on my Cell Phone?

Voice

Episode 1590

David from Anaheim, CA

David is tired of getting unwanted robocalls on his business number. How can he get rid of them? Leo says "welcome to the club!" since he can't really. He can block the number, sure, but after a short time, they use another number. So we just can't win. And blocks only really work when you're a residential customer. That's why Leo uses Google Voice for his number. That way it can get blocked at the Google level. The other option is an app like Burner to do it... or even Nomorobo.

How can I Charge my Phone in the Mountains?

Goal Zero

Episode 1590

Suzanne from Anaheim Hills, CA

Suzanne is going camping in Russia for a week, out in the middle of nowhere. She wants to know how she can charge her phone while out there. Leo says that Suzanne may not be able to use the phone in the mountains. But in the city, she may have a better option. Verizon now has an unlimited data day pass for about $10/day. So when she's in the city, she can turn it on.  For charging them, Leo recommends GOAL ZERO since their solar chargers are really well made.