iPhone, Android, Windows Phone, Blackberry, or feature phones.
Paul is getting ready to cut the cable on his telephone service and he's moved his number to Google Voice. But how can he get his phones to work with Google voice? Leo says that phone numbers are portable, and as such, his home phone number can be ported to Google Voice. And then he can have his mobile phone ring when his number gets called. Up to 5 different phones can do that.
Mark bought a phone on eBay and wants to know if it will work with his carrier. Leo says that it may, but it depends on the radio frequencies it supports and whether or not the phone has been locked to the carrier or not. You can get the carrier unlock it, and they should do it as long as it is in good standing. He'll also need to make sure the phone isn't carrier locked.
Jake bought a new phone on eBay, but he can't activate it because it says he owes money to AT&T — but he's never used it with AT&T. Leo says it's probably the carrier that has flagged the IMEI of that phone and locked it out. Leo advises contacting eBay and getting his money back. He should give the seller a bad review as well. Of course, he could pay the bill. But who wants to do that? This is why you don't buy phones on eBay.
Micah is thinking about doing a video podcast and wants to know how to do that with his computer. Leo says it's probably better to just use his smartphone for the video. It's far easier and he can even live stream directly. The iPhone is really easy and he can even use iMovie or Clips to edit directly on the phone itself and then share it online.
Cindy has a Samsung Galaxy Note 9 and sometimes she hears a fluctuation in volume, like it's going from stereo to mono. Leo says to be sure the phone is in Do Not Disturb mode. Notifications can disrupt sound to her speakers when they appear.
Noah's girlfriend lost her smartphone, but they found it and the screen is shot. The phone still works, but they'd like to get the contacts off. Leo says they can connect it to a computer and use the Android File Transfer app on a Mac, or use it as a hard drive on a PC. The PC will read the phone as a hard drive and then they can hunt around and find all the data. She should look in the Android Data folder, check "SD0", copy all of it to the hard drive, and then root around.
Sergio has a car that uses Android Auto, but after the recent update, he can't use it with his Nissan vehicle. Leo says that it's likely that the Android update isn't supported by his car yet. There's really nothing he can do until the car's Android Auto app gets updated.
Chip has trouble texting to radio stations using Google Voice. It keeps getting bounced back. Leo says it's likely because the service that the radio stations use doesn't support it. Until they do, there's not much he can do.
Jason's iPhone 6S battery is swelling. It's the third time it's happened. Leo says he'll have to go to Apple and have them escalate the issue. He should do that fast because the battery replacement program is ending. In fact, maybe he should make the case for a new iPhone 6S altogether.
Ed thinks the iPhone is more secure than Android because malware always affects Android, not Apple. Leo says that Apple keeps the iPhone more sandboxed and doesn't allow users to install anything but apps approved by Apple. Google, by contrast, allows alternative Android stores, but they do require all apps in the Google Play to be approved. Apple is only marginally more secure. Bottom line, Apple will protect his information, and Google will sell it.