Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How can I save text messages from an old Windows Phone?

Episode 1390

Todd from Detroit, MI
Transfer My Data for Windows Phone

Todd needs an app that will allow him to backup text messages from his girlfriend's old Windows phone. Leo says that there's an app in the Windows Phone Store called Transfer My Data that will allow her to export those messages to the SD card slot on the phone. There's also an app called Message Backup. Then she can import them to an Android phone using apps in the Google Play Store.

How can I transfer data from my old Windows phone to my new Android phone?

Episode 1389

Ted from Norwalk, CA
Google Sync

Ted bought an old Nokia cell phone but he can't hear anyone when he calls. He's going to get a new one, but he needs to go from Windows Phone to Android. How can he do that? Leo says that Google is his friend! He should sync his phone with Gmail and Google Contacts and then when he logs into his new phone, it'll all be there. Even the email will be there because it's IMAP, and it'll still be on his old IMAP servers as well.

What's the best cheap phone with the latest Android?

Episode 1389

Kenny from Springfield, MO
Motorola Moto G5 Plus

Kenny would like to get a cheap Android phone, but he wants it with the latest Android OS. Leo recommends the Motorola Moto G5 Plus. It has a good camera, great battery life, and even a fingerprint scanner. For AT&T, all he'll need to do is plug the SIM in and he's ready to go. They may even have a deal on one if he signs up for a two year contract.

Why does my Android phone add a space in voice texting?

Episode 1388

Cary from Ontario, CA
Google Gboard

Cary just got the Samsung Galaxy S8 and she's having issues while voice texting. It's mostly syntax because the voice texting is putting spaces where they don't belong. Leo says that it could be a keyboard behavior with the Samsung Keyboard. She should try using a different keyboard. She can try Google's GBoard or SwiftKey. Both are free.

How can I get Google Now to open Waze instead of Google Maps?

Episode 1388

Mike from Orange, CA
Waze

If Mike goes into the app settings, he can make Waze his default navigation app. He'll also want to get rid of Google Maps, or at least disable it. He may need to go into the Google Now settings as well. If he goes into the Waze settings, he can tap on "Open supported links" and select "Open in this app."

This worked for Leo, but Mike is on a Samsung Galaxy S8, so it's conceivable that Samsung has done something to prevent him from being able to change that default.

How can we avoid data roaming while overseas?

Episode 1388

Paul from Guadalajara, Mexico
SIM Cards

Paul is going to be traveling to Great Britain and wants to know how they can use data while out of the country. Is SkyRoam a good option? Leo says that SkyRoam is an interesting pay-as-you-go option when traveling. Google Fi is another, as is a MiFi card. Pay-as-you-go is nice because Paul would pay for only what he uses. He'd also want to be sure they support high speed data.

Can I find out where my friend is with his phone?

Episode 1387

Rick from Barstow, CA
Trusted Contacts

Rick would like to locate an old friend through his Android phone. Can he do that? Leo says if they turn on a friends feature called Trusted Contacts, that will enable him to see where they are. Other than that, since he's missing, he should go to law enforcement or adult protective services and request they do a welfare check via a PIN registry request of the phone's carrier. That will give him an exact location. There's also Android Device Manager.