iPhone, Android, Windows Phone 7, Blackberry, or feature phones.
Bill broke his phone screen and wants to know how he can get his text messages off it? Leo says that if it's an Android phone, he can connect a USB cable to it and it will act as a drive so he can get the data off it. Here's an option from techpluto.com. But if he doesn't have screen access, it could be hard.
Darryl needs a good, affordable smartphone and wireless carrier. He's thinking of the Apple iPhone SE. Leo says that the SE is a great option when trying to save some money. As for the carrier, none of the carriers provide great customer service, but it will come down to who has the best signal in his area. AT&T and Verizon will be the leaders, but Sprint and T-Mobile are very aggressive in giving out deals. Smaller carriers like MetroPCS may also be a good option, but the devil is in the details for data. So he should read the fine print on overages and base it on how much he uses.
Scott is worried about Vault 7 and the CIA's hacking. He's heard from Edward Snowden's tweets that the CIA has left a huge vulnerability in our mobile devices. Leo says that was the problem with the Feds wanting to crack Apple's iOS since once cracked, it's available to anyone. But the reality is, the hack is 3 years old and Apple has worked to close those vulnerabilities. So it's likely that unless Scott's phone hasn't been updated for three years, he's safe.
John recently switched to the Android platform. He's liking it, but there are a lot of differences. Is it secure? Leo says that it is, but it is open source. He doesn't need an antivirus for his phone, but it's important to keep the phone updated. John should make sure his manufacturer and carrier is consistently making updates every month. Apple doesn't have that issue because Apple users always get the latest updates pushed to their phones with no middlemen. Android isn't that way, so some updates will be delayed by the manufacturer and some by the carrier.
Richard has Verizon and his wife is looking at the new Samsung Galaxy S7 edge. Should they wait for the S8 edge/plus? Leo says it'll be announced March 29th and be available for a few weeks after that. But the reality is, it's probably not going to be worth waiting for. The benefit is that it'll drop the price of the S7 considerably. The edge is pretty on those phones but with a lot of glass, you'll need a good case for it.
Karen is a teacher who travels from school to school and wants to know if there's a portable projector? Leo says what she's looking for a pico projector. The wireless connection solution may vary depending on support. They're usually DLNA format. Go to ProjectorCentral.com. Search for pico projectors. Motorola's Moto Z has an add on mod for a projector that attaches to the back of the phone.
Veronica says that being in Alaska, mobile service is limited to Verizon or AT&T. Her contract is up and she's trying to decide if she should get a smartphone. Leo says it depends on LTE coverage where she is. Ask your friends and neighbors what they use and if they like it. Paying for data would be an additional monthly cost. There's no need to succumb to the pressure of getting a smart phone if she doesn't need it.
Bill is a hiker. He's going to Europe and wants to know how to handle cell service with GPS. Leo says your phone is a great navigation tool buy a SIM in country. If you buy a SIM in country, check out Prepaidwithdata.wikia.com. It'll tell you what's available at your destination. The downside is that you'll get a different phone number with a prepaid SIM. Most carriers are now offering better unlimited international data roaming plans while you're traveling. The benefit here is that you get to use your own number.
James loved his Blackberry Z10. Leo says that the Blackberry OS was great for it's time but its time to move to Android because they didn't have the resources to develop separate apps for such a limited market. In the end, it's really down to iOS and Android. The Blackberry Priv was a good Android device with a physical keyboard. The recently announced KeyONE is Blackberry's latest handset but it's not an improvement in the keyboard department.
Bob is going to Iceland and Finland and wants to know where he can get prepaid wireless SIM cards. Leo says to check out Prepaidwithdata.wikia.com. You'll be able to find out which SIM to get for your phone in the country you're visiting. The phone needs to be unlocked, but as long as you're in good standing with your carrier, they should be willing to unlock your phone for you. Many carriers like T-Mobile are starting to offer international data roaming for free at speeds as fast as LTE.