iPhone, Android, Windows Phone, Blackberry, or feature phones.
Scott got an Anker backup battery and sometimes he gets a warning that the accessory may not be supported, and it stops charging the phone. It even does it with the Apple charging block. Rich says that Apple has a program called Apple MFI (made for iPhone). If his accessory is MFI, then the culprit could be a failing cable. It could also be that his phone's connector could have some lint in it preventing his cable from connecting completely. Rich suggests taking a toothpick and sweeping it out. A gentle burst of canned air is a good idea too, but he should be sure to be gentle.
This week Apple announced the iPhone Xs, Xs Max, and Xr. Rich says it sounds like a drink you buy at the gas station. Why Apple dropped the "Plus" moniker is beyond Rich, because Plus and Max are really the same thing, except the new iPhone Xs Max has an edge to edge screen, rather than any sort of bezel.
Dave is a YouTuber, and when he streams live, it works better using LTE and his smartphone than his webcam and desktop using Wi-Fi. Leo says that in theory, they should be the same. Leo says that his Logitech C930 webcam could be misconfigured. Or, he could consider better lighting. Better lighting is always an improvement and helps the camera to pick exposure, color saturation, etc. At the end of the day, though, his LG smartphone probably just has a better camera.
David wants to know if he's secure surfing the internet on his mobile device. Leo says that nothing is unhackable, but LTE is encrypted and very secure. A phone can be hacked, even at the radio level, though. It's also possible for someone to spoof his SIM card. But it's too much work for the average hacker. It would have to be a state level attack in order to accomplish it. Wi-Fi is less secure, and if he's relying on WPA2 or any other Wi-Fi connection, it's possible to hack it. But that's not easy, either. Odds are, there's really not all that much to worry about.
Bob wants to know if it's safe to upgrade to iOS 11. Leo says it is, and not only that, but iOS 12 will be released next week along with macOS Mojave. Leo adds that iOS 11 was a really bad update, and even though there's been several fixes and updates to improve it, there's still a lot of shortcomings with it.
Bob wants to share photos in the cloud. What's the best option? Leo says that Google Photos is great because most people have Google accounts, and Google Photos will automatically sync and delete photos once they are backed up. He can set up albums, it has facial recognition, he can create an album based on time and location, and it offers unlimited hi-res backup for free. Shutterfly is also a good option.
Charity is wondering why she can't use GPS in Google Maps. She's on Android. Leo says to make sure your GPS is enabled. You also want to be sure your data is turned on. Leo also recommends using Google's other maps app ... WAZE. It's very popular and if that works, then you know that your GPS and Data is working and the maps app has corrupted. Easy to fix. Uninstall, then reinstall. The chatroom says that there is a legitimate blue dot issue that is related to a weak location. If there's also an error that says "cannot update maps," then that means you're not getting data.
App of the week - Slow Shutter Cam. It will allow you to create a longer exposure by merging several shorter exposures. Great in low light. Motion Blur. $1.99 iOS.