Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

How can I get good cell service in Mexico?

MyFi Device

Episode 1591

Steve from Trabuco Canyon, CA

Steve is traveling to Mexico and wants to know what's the best way to stay connected with data. Leo recommends PrepaidwithData.wikia.com. It'll also tell you the best hotspots. Get a MyFi card and you get LTE with up to five devices connected. What about phone calls? Leo says that most companies actually offer you a better deal by adding Mexico and Canada to your plan. 

Can I Stream with my Phone without Getting Phone Calls?

verizon

Episode 1590

Eddy from Finger Lakes, NY

Eddy just wants to listen to music or stream on his phone without being disturbed. How can he turn off his phone without losing internet? Leo says that he can maybe turn it off in phone settings. He could turn on call forwarding. *72. Input another number, and it will forward all calls to that number, like a landline or a Google Voice. Then *73 to turn it off. He can also try turning on airplane mode, and then re-enable WiFi for data only. 

How can I Block Unwanted Calls on my Cell Phone?

Voice

Episode 1590

David from Anaheim, CA

David is tired of getting unwanted robocalls on his business number. How can he get rid of them? Leo says "welcome to the club!" since he can't really. He can block the number, sure, but after a short time, they use another number. So we just can't win. And blocks only really work when you're a residential customer. That's why Leo uses Google Voice for his number. That way it can get blocked at the Google level. The other option is an app like Burner to do it... or even Nomorobo.

How can I Charge my Phone in the Mountains?

Goal Zero

Episode 1590

Suzanne from Anaheim Hills, CA

Suzanne is going camping in Russia for a week, out in the middle of nowhere. She wants to know how she can charge her phone while out there. Leo says that Suzanne may not be able to use the phone in the mountains. But in the city, she may have a better option. Verizon now has an unlimited data day pass for about $10/day. So when she's in the city, she can turn it on.  For charging them, Leo recommends GOAL ZERO since their solar chargers are really well made.

Can I roll back an Android update?

Android

Episode 1589

Jerry from Mission Viejo, CA

Jerry has an Android mobile phone and after an update, he lost the use of both his cameras. Can he roll it back? Leo says that the upgrade probably didn't go well and failed, so try upgrading it again. You don't really want to go backwards because of security. Leo recommends doing a factory reset to wipe the phone and reinstall the OS. Be warned though that this will wipe the phone of all data apps and photos, so back it up to Google. But in most cases, that fixes the problem. If that doesn't work, the only way to go backwards is to root the phone.

Why can't I put my phone to sleep?

Pixel 3

Episode 1589

Sam from Costa Mesa, CA

Sam has a Pixel 3 mobile phone that constantly keeps the screen on when he puts it in its holster. How can he stop that? Leo says that you can configure the Pixel in the settings to mitigate. You can create a lock gesture, for instance, or press the on/off button briefly to put it to sleep. Scooter X in the chatroom points to this forum post - https://forum.xda-developers.com/pixel-xl/help/fingerprint-to-sleep-android-9-t3838160