Mobile Phones

Should I buy an iPhone 7?

Episode 1355

Carrie from Hisperia, CA
Apple iPhone 7

Carrie has an iPhone 6 and she's thinking of getting an iPhone 7. Leo says that the 10th anniversary phone is right around the corner, the iPhone 7S, unless they change the name of it, which Leo doubts. Will they bring back the headphone jack? Leo says no. She'll probably never see that feature again. So there's no real hurry to upgrade.

How can I stop Siri from repeating itself when setting an alarm?

Episode 1355

George from Newport, CA
iPhone alarm

George has an issue with Siri repeating itself seven or eight times when he uses Siri to set alarms. Leo says he may want to try rebooting the iPhone. It should be rebooted every once in awhile to clear things out. He could also do a hard reset by pressing and holding the on/off button and the home button until the Apple logo appears. The worst case scenario is that he'll need to backup his iPhone and then do a DFU recovery (device firmware update).

Can I train Siri to work more accurately?

Episode 1354

Ellie from Honolulu, HI
Siri

Ellie is frustrated by Siri's use of punctuation, as it's very inconsistent. How can she teach it to do better? Leo says that Siri is mystifying when it makes that judgement, and there's really no way to fix it. It's not perfect, but it should get better the more it's used. Even if it's 95% accurate, that 5% can still be annoying. Siri is trainable, but whether it actually improves speech recognition is debatable.

What's taking up the storage space on my iPad?

Episode 1353

Doug from Hollywood, CA
Apple iPad Pro

Doug is confused how iTunes works with backups. What is the "other" section of his iPad? Leo says that "other" in his iPad is cache files and other stuff that can't be deleted unless he does a restore. The trouble is that a lot of stuff gets saved there and it can build up over time. Leo recommends backing up his device, then erasing it and restoring it. It will then remove all those temp files. This is really the only way to do it.

How can I get updates for my Note 4 if I moved to T-Mobile?

Episode 1352

Sundar from Maryland
Samsung Galaxy Note 4

Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.