Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Why is my "dumb phone" dying after half a day?

Episode 1567

Roger from Banning, CA

Roger bought a "dumb phone" for him and his wife. Leo says he calls them feature phones. Roger says that they didn't know anything about the dumb phone. But he he charges it up, and within a day, it's dead. And he hasn't used it. Leo says that shouldn't happen. Feature phones should last days. Leo says that Roger should take them back and ask for one with better battery life. In fact, you shouldn't even have to pay for it.

Can I downgrade to Windows 7?

Episode 1567

Tom from Carson, CA

Tom wants to know if he can downgrade to Windows 7 from Windows 10 without it upgrading automatically. Leo says that after 30-60 days, that ability has been lost. It makes it really hard to roll back unless you decide in that time frame. You're only option is to make a Windows 7 Image and keep going back to it. But that's a hassle.

Tom was going to buy the Motorola Moto G6, but the G7 came out. That caused the price of the G6 drop by $50. Is it worth buying the G7? Leo likes them. So will there be a huge difference? Not really. There's no need to wait for the G7 to be shipped.

How can I stop annoying text messages?

Episode 1566

Christina from Lake Elsinor, CA

Christina keeps getting text messages from a number she doesn't recognize. And it's creepy. Leo says sometimes those messages are spoofed with a number id that doesn't exist and it's largely SPAM. Not much you can do but have your cellphone company block them. If it's the same number. If the number changes, it's a real problem to stop it. And if it's harassment, it may be a crime.

Pokemon Go Creators to Create Harry Potter SpinOff

Episode 1566

With the huge suggest of Pokemon Go, the game's creator, Niantic, is set to release a new version set in the world of Harry Potter. Leo says you think it's bad now, wait until you can go after Dementors with your virtual wand. And Niantic has it's hands full right now, as home owners have sued the company over people trespassing on their private property looking for Pokemon monsters.

Why am I getting popups on my Android phone?

Android

Episode 1565

Mariam from Prescott, AZ

Mariam is getting popups on her Android phone all the time and it's driving her nuts. Leo says it sounds like she installed something onto her mobile device that's causing it. She should look at her apps and see what she's installed lately. She can see it at the Google Play Store under "My Apps." She should install everything she doesn't use or want. Push comes to shove, she can reset her phone back to factory defaults. But she should try clearing her device cache and browser cache first.