Mobile Phones

iPhone, Android, Windows Phone, Blackberry, or feature phones.

Is it OK to Keep my Smartphone Plugged in and Charging?

Lithium-ion battery

Episode 1575

Richard from West LA, CA

Richard wants to know if keeping his laptop and smartphone plugged in all the time will damage it. Leo says that there is great debate about it. It's not really bad to keep them plugged in at all. What's worse would be completely discharging or overheating them. Lithium-ion batteries also have circuitry designed to keep from overcharging. Check out Battery University for details on the life of batteries. 

Can I Use a Prepaid Cellphone as an MP3 Player?

doubleTwist

Episode 1574

David from Brooklyn, NY

David hears that he can turn an old cell phone into an MP3 player. Can he use a cheap prepaid cellular smartphone? Leo says that will work, but he wants to be sure it has enough storage. Most cheap smartphones don't' have more than 16GB. Getting one that has a microSD card slot would also work because he can put one in with all his music and use it that way. Leo also recommends using doubleTwist to play music. From the chatroom - ZTE phones are $8 at Best Buy!

FIIO is one of the last "iPod-ish" companies, and they make great mp3 players.

How Can I Block Unwanted Calls on My Phone?

Google Voice

Episode 1573

Stu from Santa Ana, California

Stu got a new phone number for his iPhone and he keeps getting calls about paying a student loan. How can he prevent the phone from ringing on unwanted calls? Leo says that he can get a Google Voice number and then use it to filter out the phone calls that aren't in the contact list. He can also use an app called Nomorobo. or True Caller to filter them out. Lastly, he can block it from the carrier itself, but these calls often change the caller ID to thwart it.

Why Do My Text Messages Get Chopped Up?

Sprint

Episode 1573

Dale from Palmdale, California

Dale has problems with his text messages: He doesn't get the entire long message, and it's all chopped up out of order. Leo says it's the carrier that is limiting, or "truncating" his SMS text message to 160 characters, chopping it up, and sending it out in multiple bursts. It's an issue with Sprint, unfortunately. If he can start using a messaging app and convince everyone in the family to do the same, he won't have this issue.

Why does my iPhone drop WiFi all the time?

iphone x

Episode 1573

Bill from Huntington Beach, California

Bill is having issues with losing the internet on his iPhone X. Leo says that this is a known issue with the iPhone X, and he thinks it may be a manufacturing issue. He recommends bringing it into the Apple Store. Since he loses connectivity on his network, and it comes back after he reboots the router, that leads him to believe that the router is losing the iPhone's IP address. He can set a static IP address on the phone in the settings, but he'll have to go into the router settings to reserve the IP address. A new router could solve this issue, but don't spend money unless necessary.