Mobile Phones

iPhone, Android, Windows Phone 7, Blackberry, or feature phones.

Google to Add Google Play Store to Chromebooks

Episode 1289

Google announced that it would be adding the Google Play Store to its Chromebooks starting this fall. As of now, Chromebooks only were able to run things inside the Chrome browser with extensions that would have limited functionality offline. The announcement at Google I/O this past week means it will be possible to run nearly all Android apps on the Chromebook. Some of those apps may still be specific to phone use, but this would mean the Chromebook would suddenly be able to run photo editing apps, Microsoft Office apps, and much more that wasn't ideal in a browser window.

How can I listen to Apple Music offline?

Episode 1289

Preston from Indianapolis, IN
Apple Music

Preston's music is in the cloud now, but he wants to know how he can listen to that when he's not on the internet. He's using Apple Music. Leo says there's a button in Apple Music for downloading music, and as long as he's a subscriber to Apple Music, he can download and play the music even when he's offline. He just needs to find a playlist or album he likes, and look for the download button. Sometimes music services will phrase it a little different, and say "Cache" or "Pin" instead of "Download."

How can I get Apple to replace my iPhone?

Episode 1288

Kim from San Diego, CA
Apple iPhone 6s and 6s Plus

Kim dropped her iPhone and broke the screen. Apple said she has to buy a new phone because it's bent and the display won't seat. She hears that it's a common problem. Does she have any recourse? Leo says not really. Metal phones can be bent and Apple has not acknowledged any potential flaw. This is why buying Apple Care is a good investment. They will treat her better if she's bought it. Leo says that Apple gives a lot of leeway to Geniuses to replace phones, but she'll catch more flies with sugar then vinegar. But these devices are fragile and they can break.

Should I upgrade my iPhone 4S to iOS 9?

Vaughn from Burbank, CA

Episode 1285

Vaughn has an older iPhone 4S, and is wondering if he should upgrade that to iOS 9. He had some issues upgrading from iOS 7 to 8, though. Leo says that Apple won't allow an update to even go through if it isn't going to work on the device. However, he still may run into some issues. His phone may be too small, with only 8GB of storage. It may slow some things down too.

Vaughn can read more about the risks of upgrading at Gizmodo.com