Internet and Web

Your internet connection, web sites and services.

How do I stop drop outs in my internet access?

Episode 1535

Jonathan from New Jersey

Rich is starting to get a lot of drop outs of his internet access. He gets an alarm on his mesh router whenever it happens, and he's been told the problem is with Comcast, not his router. Leo says that it is then required of Comcast to fix it. Leo recommends getting your own cable modem. Check with Comcast and see which DOCSIS III cable modems are supported. Not only will you get a newer modem, but you'll also pay $10 a month less in modem rental fees.

Johnny Jet on Travel Tech

Episode 1535

Travel Tip - When traveling overseas, always pay in local currency. If they ask if you'd like to pay in US dollars, you'll likely get charged a conversion fee with your credit card. Also. Let your bank know that you're traveling overseas. Also, pay using a credit card. Your debit card is no protected if the card gets stolen or hacked.

Another tip - use a VPN while traveling with your internet access. You'll actually save money by pretending you're in a different country and you're booking flights. Leo uses a travel router, which protects him overseas.

How can I prevent my Facebook account from being hacked?

Facebook

Episode 1535

Cheryl from Alexandria, VA

Cheryl is concerned that with the recent Facebook security breach, her account will be hacked. Leo says it's more likely that someone will counterfeit her account, lifting her images, and change it just slightly to fool people she knows to friend it. Facebook has reset all 30 million accounts so that users would have to change their passwords. Leo also would recommend turning on 2 factor authentication.

How can I get into web design?

Web design

Episode 1534

Daniel from Long Beach, CA

Dan is thinking of getting into web design. What does he need to do? Leo says that having an understanding of HTML and CSS is important to understand how the websites are built. He should also know Javascript. All three of these are fundamental to learning how to create a good website. There's also Frameworks, which would enable him to design interactive and immersive websites. They are done through Google, Twitter, and others.

How can I create secure Wi-Fi in my apartment building?

Ubiquity Edge Router X

Episode 1534

Scott from Colorado Springs, CO

Scott is looking for a secure internet solution for his apartment tenants. Leo says he'll want to have a business version, which will give him a more reliable and faster connection. Leo suggests buying four different routers in bridge mode with a main Ubiquity Edge Router X. That will enable you to route traffic through the other four routers via a VLan connection. They will have a secure and isolated connection, while still sharing the connection. The other option is to let your tenants secure their own internet connection.

Why can't I connect to the internet?

Episode 1533

Shelley from Palmdale, CA

Shelly has Windows 10 and Microsoft EDGE, but she's having issues with her internet access. The website pages keep timing out. Leo says that antivirus software like Trend Micro may be working too zealously to protect you. Leo recommends only using Microsoft Defender on Windows 10. So try disabling Trend Micro or removing it and see if that helps. Check to see if other devices can get online, like your mobile phone. If you can, then it's a Windows issue. If not, then you're not connected at all. Are you sure you have connected your computer to your modem?

Is FakeSpot a good plugin for my browser?

Fakespot

Episode 1533

Alexander from Los Angeles, CA

Alex has a browser plugin called Fakespot, which checks the reviews on Amazon to determine if they are legit or not. It promises to weed out the bogus ones. Leo says that's an interesting concept, but he has concerns that the plugin is selling his search data. He'll want to read the privacy policy and see if they are in compliance with the EU GDPR regulations. It will also send him targeted ads. It's not really a big deal, but at least he can opt-out.