Internet and Web

Your internet connection, web sites and services.

Apple Moves to Streaming Model as iTunes Sales Wane

Episode 1203

Apple Music

The reason why Apple is going to a subscription model as opposed to the iTunes music purchase model turns out to be due to waning sales. More people are listening to streaming music than are buying music and downloading it. So it makes sense that Apple would want to get into that business with a subscription service. It's why they bought Beats. And their $10 a month service is competitive as well.

How can I backup my email?

Aaron from Los Angeles, CA

Episode 1200

Aaron has had his Gmail account for 10 years. How can he backup his email to his hard drive? Leo says that any email client can do that via IMAP. Thunderbird by Mozilla is an option because it uses the standard MBX mailbox format so Aaron can access them in plain text.

Leo says the good news is Google is inexpensive for storage. It's free for 15 GB, and it's only $2 a month for 100 GB of storage. Leo likes having his email with Google because then it's all easily searchable from anywhere.

How can I have a fax and answering machine on the same line?

"Old Geek" from The Bronx

Episode 1200

Old Geek has issues with his answering/fax machine. Leo says he can set a fax machine and an answering machine for different rings, but if he has them on one line, he won't be able to tell the difference between a fax or a voice message. Some have a pass-through for a fax and if he doesn't get the tone, it will pass the call to the voicemail machine. If he doesn't have that, then he's out in the cold.

Is Search Engine Optimization legit?

Michael from Gadsen, AL

Episode 1200

Michael has a home based business and would like to have his search results pop up higher. Will Search Engine Optimzation help? Leo says no -- it's snake oil. And it could cause Google to penalize him by downranking him or removing him from search entirely. SEOs overpromise and under deliver.

Leo recommends following Google's tutorials at, and he will learn everything he needs to know to get better search engine results.

US Government Subpoenas Website Over User Comments

Episode 1197

The US Government issued a subpoena to for the information on six commenters on an article about the Silk Road. The article was about the judge's harsh ruling on Silk Road founder Ross Ulbricht. The government also issued a gag order that kept from disclosing anything about the situation. successfully had the gag order lifted with help from the US Attorney's Office.

Read the full story at

Why is my Microsoft account sending me to an inbox when my email is with AOL?

Bob from Atlanta, GA

Episode 1198

Bob has a Microsoft account that he created using an AOL email address. He was checking his email and inadvertently got into an environment. He's wondering if he can back out of that without affecting his One Drive, Skype, and other Microsoft apps associated with that account. Leo says that by default, anyone with a Microsoft account, even if it's tied to another email address, has an account. Leo says he can just ignore that. He doesn't think there's any harm in that.