Your internet connection, web sites and services.
Internet and Web
Tony bought a new MESH router to use with his Verizon fiber optic internet connection. Leo says that Verizon uses a router/modem, so you'll need to change settings to bridge mode, so it can send the signal on to your new mesh router. Doctor Mom in the chatroom says you can put your Verizon modem into bridge mode, but you will lose some functions. It's just a matter if you can live with it.
Caller is having trouble accessing her second Facebook account. Leo says that Facebook has locked one out. Leo says that Facebook doesn't want you to have multiple accounts, though many do. What Leo recommends is using separate browsers (like Chrome and Firefox) for each Facebook account. Or, you can completely log out and then clear your cookies, you can re-log in with the second account.
Suzie is retired and called to cancel her cable, so she can stream. But when she did, the cable company doubled her interest costs! Leo says that's what they do, to punish you for getting rid of their TV service. Leo says you can always get an antenna and try and watch broadcast, but depending on where you live, you could be too far away. Check out TVFool.com to see what TV stations are available. They'll also recommend an antenna. AntennaWeb.org is another. Cut the cable!
Does Richard have to create a VPN to set up his DNS settings? Leo says no. DNS is essentially the phone book that the internet uses to look your address up. You don't use a VPN for that. VPNs are for encrypted net traffic. OpenDNS is the best DNS that Leo likes. CloudFlare is another. Quad Nine. Google even has a secure DNS. All are great if you're concerned about privacy, as it allows you to filter traffic at the router level. Log into your router, look for the DNS settings, and input the DNS address of your DNS server.
Micah uses Thunderbird with Pop 3 protocol. Leo says that most email servers have moved to IMAP now, keeping your email on their servers. Pop allowed you to delete from the server. But more people wanted access to their mail in the cloud than just on their computer, so IMAP was born. If you want to delete your email off the server, you can manually do that. But that's why Leo recommends Proton Mail. It's end to end encryption so no one can read it.
Ed is tired of using Gmail. What are his alternatives? Leo says he'll want an IMAP service, and Leo uses Fast Mail. It's a pay service and it lets him use multiple devices to access the same mail in addition to a web interface. It's encrypted. Another good one is Proton Mail, which offers end-to-end encryption, if privacy is a priority.
Lately, Johnny Jet has been frustrated with Uber and Lyft drivers that are late, and have no room to stow his luggage. So he's starting to use Blacklane. It's about two to three times more expensive, but it's more of a limo service with professional drivers. It's all around the world and they use roomy cars. They show up early and wait for you, not the other way around. And you can use your phone to order it.
This week Verizon Wireless severely throttled the wireless internet speeds of the Santa Clara Fire Department, unless the department paid double. Verizon says it was merely a mistake and has nothing to do with new net neutrality rules. Leo says that throttling the fire department is a danger to public safety and doesn't buy the excuse. But it'll take years to settle in court, if it goes at all.
Dan is going to be in a hotel for a few weeks while his apartment complex is being renovated.How can he be secure with Wifi? Leo says that a portable travel router like the Tiny Hardware Firewall will keep you good and protected. But if you turn your phone into a wifi hotspot, you're just as secure because it's encrypted, especially on GoogleFi.
It wasn't that long ago that Google pulled out of China because of the country's authoritarian demands and acts of censorship. Now reports are that the company that once said "do no evil" as their slogan, is developing a special Google browser for China that will allow the country to strictly control the flow of information online. So much for doing no evil.