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Bob has lost his hotmail password and he can't get any support to help him recover it. Leo says that it may be that the password was hacked and the account taken over. There's a two factor authentication, where if the password is changed, you have to input a code sent to your cellphone in order change the password. But in this case, it's likely they guessed your secret questions with a brute force attack and hacked your account. Secret Questions are a vulnerability because people actually answer the questions. Leo advises to change the password aNd then enable 2nd factor authentication.
Roy keeps getting requests to update Flash when listening to podcasts. And it always crashes. Leo says he hates Adobe Flash with a PASSION and everyone uses it, so he's stuck with it and all it's warts. That's why Leo recommends that if you have to use Flash, that you use it through Google's Chrome browser. What Google does in Chrome is build Flash into the browser and it's updated regularly by Google and it's isolated so it doesn't crash your browser if it crashes. It should work better for you.
Robert is a college professor and he wants to take all his desktop files and put them in the cloud, syncing them with his laptop and desktop computers. Leo says there's several ways to accomplish that goal. ICloud will do it if you have a Mac. Both Microsoft's OneDrive and DropBox will do it for both Windows and Mac. Leo says that DropBox is probably the simplest way to go about it. The Chatroom says that Box.net is hipping compliant as well.
Johnny joins us from Cancun, where he's speaking at TBEX. TMobile is offering free data on EDGE for their mobile phones. Johnny says you don't need a data plan for most of the things you do while traveling like social media or email that you can do with a WiFi cafe. But if you're navigating with Google Maps, then you'll need one and there's deals on prepaid sims with data.
Deal on Virgin America - 20% off travel until Nov. 18th. Travel Tues/Wed and Sat. American - $364 Round trip to Puerto Rico.
Leo says that Apple's new payment system Apple Pay probably protects the credit card companies against credit fraud more than consumers since in the US, law protects consumers more. But Leo says it is more convenient because Apple Pay generates one time use temporary charge numbers that are tied to your account. So no one knows your account number but you. And that's neat. It also protects your credit cards and users won't have to cancel their cards if their phone gets stolen, they can just suspend the charging priviledges of the phone using Find my Iphone. And that's cool.
Adam has been keeping his bank information and passwords in the notes section of the iPhone, and he's wondering how secure that really is. Leo says that having different passwords for every account is a good thing and using a password manager is the best way to handle them. So take that next step and get LastPass. He should also turn on second factor authentication on every site that supports it.
Louis wants to create a website about camping. Leo says Louis first should secure a domain name. This is essentially the address in the phonebook. It's also what people will enter into their brower to navigate to it. He can secure his domain name at a wide variety of companies. Leo uses Hover, but even Google is doing it now. He can search for his choice and it'll show him options, and there's tons of extensions. The reason for all the extensions is that most .com domains are already taken.
(Disclaimer: Hover is a sponsor).
Michael says that this year is the 30th anniversary of Windows. And he says he thought it would be cool if Windows would give users the ability to "skin" Windows back to the original Windows look to celebrate. Leo says that they did that for Windows XP and he hated it. But it's just software, so he could. Microsoft wants to push users forward, and as such, they're annoying users with their heavy hand.
With the breaking news that several celebrities who had their cloud accounts hacked and nude photos published on the internet, Leo says that this underscores the need for second factor authentication. Companies use secret questions so that you can answer them and get your password or reset it. But Leo says that people make the mistake of answering these questions truthfully. And for a celebrities, that's very easy to discover. Leo uses pneumonics and puts in bogus answers that only he knows and nobody can guess.
Jonathan just picked up a Samsung Galaxy S5. He wants to know if Android has a backup option similar to iCloud. Leo says there's no way to backup everything, but Android will backup apps and settings, which include Wi-Fi Passwords, to his Google account. That way when he logs into his Google account with a new phone, it'll restore his apps and settings automatically.