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Dennis needs to have an email address to provide for job applications, which is best? He doesn't have a home computer, and uses the library. Leo says that Gmail is the best option out there. It's very secure, easy to use and employers like it when they see it because it indicates people understand technology.
With the news that eBay's servers were breached and passwords were stolen, Leo says users should not only change their passwords, but also should use a password manager or password vault like RoboForm, 1Password, LastPass, etc. They can generate long and random passwords that include punctuation and variety that makes brute force attacks pretty much useless. Then all you need to do is remember one password.
Steve has Google Drive but he doesn't think it's organized very well for backup. Leo says it's not ideal as a backup solution. It's more of a temporary repository. Steve is having problems syncing to it, because it just keeps creating multiple copies. Leo says he could turn on Versioning in Google Docs, so that may help.
Randy is wondering whether he should change his default browser to Google Chrome. Leo says he can change it if he wants, but it won't hurt anything to leave it set to Internet Explorer. He can't actually get rid of Internet Explorer, because it's tightly linked to the operating system.
John would like to keep his legacy phone number and just use it for voicemail. Leo says he can port his phone number to a service, and he likes Grasshopper. There's also Google Voice, but John says that they won't port landline numbers. When he does port his number to a service, he will no longer have a landline phone, so he should keep that in mind.
Sherry signed up for Spam Sieve and since she didn't pay for it in time, she ending up with problems on her computer. Leo says that she has to disable it in her email first because it creates a rule. She'll have to disable that rule, then take Spam Sieve out of programs.
There's instructions in the Spam Sieve manual. Leo says that he used to use Spam Sieve and it's a legit program, but he prefers to use Google mail now. They are really good at collaborative filtering. And it's free.
Senator Patrick Leahy has said that patent reform, which is in dire need, is albeit dead for this year. The sad part is that it was passed overwhelmingly in the house, but Leahy says he doesn't have the votes in the Senate, and he's taking the bill off the agenda.
Leo says this is unfortunate as patent trolls are destroying the tech industry with nuisance lawsuits designed to build war chests of settlements from smaller companies in order to go after the 'big fish'. The sad fact is that it costs less to settle than to defend it in court.
Ron has a home studio, and his ISDN line costs have skyrocketed lately. Leo says that's because the phone company is trying to get ISDN users to give their lines up. The phone company has to operate a non-standard switch in order to maintain the ISDN line. They don't want to have a separate switch anymore and they want to stop providing it.
Henry uses Yahoo Mail, and he got a message from Yahoo forcing him to change his password. Leo says that Yahoo gets hacked a lot and they may have noted some activity on Henry's email and prompted him to change it. But now he can't access his account. Leo says that's a good signal that his account had been hacked. He probably won't have much luck contacting Yahoo to fix it, either.
Johnny is home for Memorial Day. Leo's going to Hawaii and wants to know if there's a good Luau to look into. Johnny says he's only been to the touristy ones and he's not impressed. A few deals - Priceline had a mistake this year and offering $130 trips to Asia via Europe through New York. Tickets to Turkey, Beijing, and since they're only one way, you'd have to pay full fare to come home. But a great deal. And Johnny says it's not required to honor the mistake, but they almost always do because it's a PR nightmare. Johnny will Tweet it after the show, so stay tuned.