Internet and Web

Your internet connection, web sites and services.

What will happen to my local mail if I switch to IMAP for my email?

Bob from Detroit, MI

Episode 1256

Bob wants to switch from POP3 to IMAP. What will happen to his email when he does? Leo says that for complete safety, it would be a good idea to create a new email account for it. But chances are, just changing to the new settings won't do anything to it. Leo also says that Outlook supports archiving and he can archive it folder by folder with separate PST files for each folder. Then he can turn on IMAP with no risk. That's the wise thing to do. Always backup before making a major change.

Johnny Jet on Travel

Episode 1256

Johnny Jet

This week's website is Find the best deals according to date, airline, airport and other conditions. Johnny also says it pays to be flexible with when you fly, where you fly out of and into, etc. Always be shopping around. Johnny Jet says to set up a fare alert with the price you want to pay and get an email or text when the cost has reached that level.

How can I connect my Roku without a router?

Episode 1254

Gloria from Los Angeles, CA
Roku Stick

Gloria has a Roku Stick and she's been told she needs a router to use it. Leo says that yes, she'll need wireless internet access. If her router doesn't have Wi-Fi built-in, then her choices are to either get a regular Roku and plug it into her modem via an ethernet cable, or buy a router which will handle wireless traffic from the Roku stick. It'll also allow her to connect to her laptop wirelessly. Leo says that if she calls her cable provider, they'll replace her modem with a Wi-Fi modem/router. They'll set it all up.

Why do I have to be home to turn on my VOiP phone?

Cristina from San Diego, CA

Episode 1254

Cristina is getting rid of her landline and wants to use VOiP. But they insist someone be there during the service. Why? Leo says that is because landlines have independent power. Cable phones use VOIP. When the power goes out, the internet goes out. So they need to install a backup battery to power the system during an outage. She's also concerned about cutting the copper. Leo says they could and often do that, even though they aren't supposed to.

How can I get rid of the error messages from Shockwave?

Sandra from Bedford, IN

Episode 1254

Sandra is having issues with Shockwave on her computer. No matter what browser she uses, she gets an annoying unresponsive script error popup. She started seeing it after upgrading to Windows 10. Leo says that she doesn't really need Shockwave anymore, and she could just uninstall it. Chrome provides its own version built-in as well.