Internet and Web

Your internet connection, web sites and services.

How Can I Reset My Gmail Password?

Gmail

Episode 1578

Wesley from Los Angeles, CA

Wesley recently lost access to his Gmail. He tried doing password recovery, expecting 2-factor authentication. But Gmail says they can't be sure it's him, so he remains locked out. At least he can log in with his phone because Gmail trusts Wesley's iPhone, which knows the password. Leo isn't sure why the recovery hasn't worked. Perhaps his challenge questions are being answered incorrectly?  Since Wesley's phone is working better with Gmail, he should try recovering the password with the phone. 

Johnny Jet ... In the City

Johnny Jet

Episode 1578

Johnny Jet is delivering a travel speech in Dallas this week - his fifth in three months! 

App of the week - Shaka Guide. There are four different narrated tours for driving around Hawaii.  Another version - the GPSy Guide. iOS and Android. $3.99-9.99, all over the US. As you drive, the app picks up your GPS and gives you a tour of where you are at. Plus, you don't need a cellular connection to use it. Leo is going to use them and compare.

Should I Remove the Attenuator From My Line?

attenuator

Episode 1578

Jeff from Thunder Bay, ONT CAN

Jeff has DSL and lately it's been really slow. Leo says that outside, about 2 miles from the hub, DSL is just unusable, which is why cable is a better option. The cable company tech added an "attenuator" on his line, which is designed to protect devices if the cable has too much of a signal. It doesn't affect speeds, it just protects electronics. Just leave it on, especially with 400 MBps!

Is There a Good VPN for iOS Devices?

ExpressVPN

Episode 1578

Louis from Hollywood, CA

Louis travels with his iPad and would like to know if there's a VPN for iOS. Leo says you have a few ways to go.  Leo says that 1.1.1.1 is an app that isn't strictly a VPN, but it changes the DNS to give privacy from an ISP. The benefit is that it doesn't slow users down. But if customers want something to completely protect them at a public space, Leo says to purchase ones like ExpressVPN, or NordVPN. Both are offshore and don't log user activity. There's also Tiny Hardware Firewall as another option.

Lyft Goes Public, Worth $23 Billion

Lyft

Episode 1579

Lyft went public this week, and on shares, it was worth $23 Billion. Leo thinks that Wall Street is banking on a future when these ride-sharing companies will have driverless vehicles. Until then, Lyft has to share the fare with its drivers and even subsidize nearly 40% of what cabs would normally charge. But once driverless cars are the norm, Wall Street believes the profits will come. But the real question is, would you get into a driverless car and trust that the computer will get you to your destination safely? Especially with other human drivers on the road with it?

Google Announces Stadia Streaming Game Service

Stadia

Episode 1577

This week, Google joins Sony and Microsoft is creating a streaming gaming service. The service, called Stadia, is similar to the defunct Onlive streaming game service but will enable gamers to play from any platform anywhere, with all the heavy graphics lifting being done in the cloud. There is also no announced price or launch date. Leo says that your ISP will likely jump on the gravy train by charging extra for the privilege. Leo says that there will be latency issues to overcome. 

 

City of LA to Allow Scooters on Streets, But ...

 Los Angeles

Episode 1577

The City of Los Angeles will now allow rented scooters on the streets, but there's a catch. The scooter rental companies must transmit location data to the city within 24 hours to ensure code compliance. As one can imagine, there is a privacy issue and the Electronic Frontier Foundation and other privacy groups are getting involved. Leo says that the data would be anonymized, so it won't point to any specific person. Companies also have the option of saying no to the data, but they would have only 3,000 scooters.

How can I Securely Send Attachments Online?

ShareFile

Episode 1576

David from Orange County, CA

David wants to know about securely sending attachments to clients with Exchange. Leo says that he prefers to send a link to the file saved in the cloud. It's secure, HIPPA compliant, and much easier than sending attachments, which can be notoriously insecure. Leo recommends ShareFile from Citrix. David can also set it to expire, use a password, and other security guarantees. It makes email smaller and more secure.

Free options include FireFox Send by Firefox, where David can send files up to 2.5gb.