Your internet connection, web sites and services.
Internet and Web
Jerry is going to Australia and wants to know if he can FaceTime without breaking the bank. Leo says to use only Wi-Fi and disable data roaming. He can use it all over the world so much as he has a good, solid Wi-Fi connection.
Rick is having trouble getting his iCloud Drive to sync. It just keeps searching. Leo says that Apple historically has had issues with its network and with sync, and nobody really knows why. That's a good reason to not only rely on it for backup. That's why Leo has third party solutions like the File Transporter.
Steve us trying to automate his house, but everything seems to have to go to a server online. How can he just control everything locally via Wi-Fi? Leo says it's a good idea. You shouldn't have to go through the internet in order to make changes to your home automation. Philips lights would allow him to do it.
Robin is getting those emails that seem to be bounced from her own Yahoo email account. Leo says that's likely a "spoofed" return email address, but it's always wise to change the password just in case. She should use a password vault so it can generate long passwords which can't as easily be hacked. But Leo also says there's something fundamentally wrong with Yahoo's email security and Leo advises getting off it. Go with Gmail instead.
Billy's job is to do a weekly corporate webinar. He'd like to optimize the technology so that they are the same, no matter the platform. He wants to keep the audio quality and video image as good as it can be online.
Kerry has a bunch of notes and documents filed and he wants to be able to scan them. What's the best option to create an online library so he can share what he has? Leo says he should get a good scanner that can do Optical Character Recognition (OCR). He can then put them up on a website, or through dropbox and share them.
Mark is having issues with his Verizon email because it's part of Yahoo and now Verizon doesn't support it. He can't log in, and Verizon doesn't seem to care to fix it. Mark could try logging into Yahoo mail directly. Leo says Mark should make the move to another email provider like GMail.
Walter doesn't like that whenever he launches his browser, it automatically goes to a start page right away. He says it takes way too long to load. Leo says that most browsers will allow him to set the start page to "blank." In Internet Explorer, he can find it in the settings under "Internet Options."
Bill has a Windows desktop and a MacBook Pro and he wants to sync them together with email. He uses POP3. Leo says to stop using that, and use IMAP instead. IMAP is the best way to go because it doesn't take his email off the server. POP3 downloads email and then deletes it from the server. So Bill should go with IMAP and then he can have a central location for all of his email that's accessible from any device.
Ed has the Skybell, a webcam door knock that allows users to see who's at the door from their smartphone via Wi-Fi. But he can't get it to work. Leo says that's because it has to connect via Wi-Fi, and he has to be sure it's connected to his network. He'll also have to have a 2.4 GHz system, and that's the most crowded spectrum because everyone else is on 2.4Ghz. If he can use 5 GHz, that would be better.