Internet and Web

Your internet connection, web sites and services.

Why can't I access my email?

Buzz from Huntington Beach, CA

Episode 1399

Buzz is having a problem with 2 factor authentication on Apple's Mail app. He is able to input his password, but it won't take it. Leo says that Apple should create an authenticator program that can be used to verify user identity that can then be texted to him. That way, he's protected. If he's having trouble with it, Apple is really the only one that can solve the issue. It may be that his password has been changed and he forgot.

Why is my browser typing strange text?

Episode 1398

Jeff from Apple Valley, CA
Keyboard

Jeff is getting strange random key strokes appearing in his browser bar. Leo says to try a different browser. Windows comes with both Edge and Internet Explorer. If it happens in both browsers, it could be a failing keyboard. Jeff should unplug his keyboard and try a new one. If he still has the issue, then it's a Windows problem, which could be malware or a browser hijack. He could try resetting his browser first. If that solves the problem, then he's fine. If not, then it may be that he'll need to reinstall Windows from a known good source.

How can I sync Windows Calendar with my iPad?

Episode 1398

Art from Yucca Valley, CA
Apple iPad

Art can't get his calendar and contacts to sync from his Windows 7 machine to his iPad. Leo says that Microsoft wants him to use his Microsoft account and link it to all of his other accounts. It's not automatic, so he'll have to manually do it.

Leo says that the easiest way is to sync his address and calendar with Google, and then add the account into his iPad afterwards. That way it's all synced in the cloud and he can access it anywhere.

Are Java updates safe?

George from California

Episode 1397

George wants to know if he should update his Java? Is it OK to update? Jason says that it's often OK to ignore them, but if it's an important security update, or if it's required for him to use a website, then it's a good idea to stay updated. It's definitely safer security wise to do so. But Jason also recommends getting rid of Java altogether. When in doubt, though, always go directly to Oracle to get updates. That way he'll know it's always official.

How can I make a video picture frame?

Episode 1396

Dean from Tehachapi, CA
TV

Dean would like to have a TV on his wall that he can use as a kind of motion video frame. Scott says any TV will do, and he can just connect it to a Blu-ray player and then have it set to play on a loop. The chatroom says that there's waving American flags on YouTube lasting up to 10 hours that he could play as well. With a Smart TV, he can navigate to YouTube with his TV's browser and play it. Scott says it will pump light into the room, though, and so when watching a movie, he should turn it off.

How can I improve antenna reception?

Episode 1396

Jeremy from Costa Mesa, CA
Antenna

Jeremy is a cord cutter who uses an indoor over the air antenna to get live broadcast television, but he's not getting very good reception. Scott says like any antenna, his reception will depend on where he can put the antenna. The higher the better, and it's best to have it close to a window. Getting an amplified antenna would be a good idea as well. He should try and put it within line of sight of the broadcast transmitter. The chatroom says to use a signal booster too, but Scott says an amplifier will only amplify the noise if it's not within the range of the channel signal.