Internet and Web

Your internet connection, web sites and services.

New Features Coming to GMail

Episode 1484

New Gmail

Google is revamping GMail and adding new features, including placing the attachment at the top of the email thread, delayed replies (which will enable a user to snooze an email until another time), nudge to reply reminders, and smart replies. Some privacy geeks may be concerned that a machine is reading their Gmail and suggesting replies, but Rich says it's very convenient in the mobile app. Other features include Confidential mode, where the message will self destruct after being read. A new task app in Gmail. And the ability to read emails, tasks, calendar, and notes in one screen.

How can I get rid of popups in Chrome?

Episode 1483

Bob from Burbank, CA
Chrome Settings

Bob is having trouble with popups and other stuff when he browses in Google Chrome. Rich says that using Chrome, there is a utility called "Clean up computer" that will work. He should use the hamburger icon on the left hand side and then go to Menu > Settings > Advanced. Then select "Clean up computer." It'll clean up all those pesky popup cookies and other bits that cause his browser fits.

Johnny Jet on Travel Tech

Episode 1483

Johnny Jet

Johnny Jet says that it's a good idea to sign up for fare alerts with all your favorite airlines and to use Google Flights to see how often the prices change. Don't buy too far in advance, but don't buy at the last minute either. You usually want to book between 14 and 21 days in advance. You should also look at alternate airports. Often you can save over a hundred dollars or more by going with an alternate airport. Add a stop, too. Sometimes there is a huge difference on a one stop flight, especially if you're flying as a family.

Why can't I visit a certain website?

Episode 1483

Alan from Murrieta, CA
Website

Alan has been having issues visiting a website on his computer, but his wife can do it on hers. Rich says that it could be that if Dave had installed a program recently, it could be interfering with his web browser. Another possibility is that Dave's Java isn't updated. He should try updating that. Also, Dave should turn off all of his browser extensions. If he can access the site after that, then he'll know that an extension is the culprit. To find out which extension is causing it, he can just go in and turn each extension on one by one until the site doesn't work again.

Rich DeMuro Fills in for Leo This Weekend

Episode 1483

With Leo on vacation, KTLA's tech reporter Rich DeMuro fills in this weekend!

Rich has been a TV reporter for over 15 years and has covered technology for a majority of that time. Recently, Rich won a Los Angeles Area Emmy Award for his coverage of social issues related to technology. You’ll often see and hear Rich on various other media outlets including weekly on KFI AM 640. He has appeared on Entertainment Tonight, Home & Family, G4TV, CNBC, NBC’s Today Show, ABC News, Fox News Channel, the BBC and more.

Why isn't scrolling working properly when I visit Facebook?

Episode 1482

Jerry from Anaheim, CA
Facebook

When visits Facebook, he's been having issues where the page scrolls on its own. Leo says if it happened everywhere, it could be a stuck down key, but since it only happens on Facebook, that's an indicator for software. Could someone be taking over his account? Leo says probably not. Just in case, however, he should go into his Facebook settings and turn on 2nd factor authentication. Then if someone tries to hack his account, it'll send him a notification asking if he's logging in. If it's not him, they can't log in.

Why does my monitor get jittery when I access my contacts?

Episode 1482

Paul from Riverside, CA
Google Chrome

Paul has a Dell workstation running Windows 7, but when he opens the contacts, the screen goes wonky and it jitters to the point where he can't use it. He swapped devices and it doesn't repeat, and it's not the cables. Leo says that narrows it down to the video card. But he tried it with a different monitor and it does it. So that indicates a weird browser problem that gets triggered by the monitor. Leo says to boot into safe mode and remove Chrome. Then he should try and reinstall it. It could just be a bad install.