Internet and Web

Your internet connection, web sites and services.

What's the best eCommerce option for selling online?

Episode 1109

Doug from Santa Ana, CA
eCommerce

Doug is developing a website for his company and will be doing eCommerce. Has Leo heard of Magento? GoDaddy also says they can do it without a dedicated server. Leo says that there a lot of ways to skin that cat. Shopify, SquareSpace, and more. Leo's not a big GoDaddy fan because they use shared service with others and if one goes down, they all go down. So he doesn't like that.

Why can't I get my VOiP service to work right?

Episode 1109

Steve from Mill Valley, CA
Skype

Steve has been using VOiP as his backup phone line and he's on the verge of just giving up on it out of frustration. Leo says that VOiP isn't really ready for prime time because the internet access Steve is using isn't consistent. If he's using a service like Comcast that has it's own competing VOiP service, then they're likely throttling it. If it doesn't really work, it probably won't ever work. Other options include Skype, Ooma, and Magic Jack, although Skype will likely be the best.

How can I backup my blog?

Episode 1109

Louis from Peterborough, ON, Canada
Backup

Louis has a Wordpress blog and wants to know what the best option is for backing it up. Leo says that if his ISP or blog service doesn't offer a backup, then he's on his own. There are Wordpress plugins that do this and Leo uses them as a second line of defense. It essentially backs up the Blog database and customization. It would let him know by email when it backs up and when it fails.

What internet connection could I get for my solar power system?

Episode 1109

Betty from Menifee, CA
Solar panels

Betty is looking for a solar service that offers monitoring through her router. Leo says that it's common that services require a landline or internet access to monitor. Betty doesn't want an ISP because she uses 3G wireless for internet. Leo says that's the choice. Of course, she could get the cheapest possible internet service if she absolutely has to have it.

Facebook Faces Member Revolt After It Forced Messenger App on Users

Episode 1109

Facebook is facing a virtual revolt from members after they required mobile app users to download their messenger app to use the private message feature. Leo says the app requires a stunning amount of control over a user's phone including making phone calls and text messages on your behalf. The bottom line is, users would have to trust Facebook with their privacy and phone use, and as such, it's proven to give Leo the ideal excuse to delete the app from his phones. He'll just use the desktop app from now on.

Security Firm Says Russian Gang Has Stolen Over a Billion Email Passwords

Episode 1108

Password

Security expert named Alex Holden published a report this week saying that a Russian gang has stolen 1.2 Billion email passwords. Leo was initially skeptical, but he knows insiders who have seen the data and he's now convinced it's real. The reason he was skeptical at first was because he was charging $250 for people to check to see if they're on that list. The news was announced at the annual DefCon Hacker convention in Las Vegas.

Why can't I change the password on my Yahoo account?

Andy from Los Angeles, CA

Episode 1107

Andy forgot his password to his Yahoo mail account and he's having trouble resetting it. Leo says the process of answering the secret questions by going to the log in and then click "I can't access my account." You'll then be asked your secret questions. This is also a good idea to add second factor authentication so that when you do reset, it'll let you know via your cellphone. Try that as well.

How can I do off site backup for my clients?

Episode 1107

JC from Mississippi

JC has been requiring his customers to do off site backup. But the problem is, they're all backing up to him and his network! That's getting a bit pricey. He's been thinking about using BitTorrent Sync. Leo says it's an interesting technology which allows data syncs across all bittorrent users. But it's a leap of faith because nobody knows how it really works.