Internet and Web

What can I do if there's no broadband in my area?

Episode 1358

Eric from Ft. Worth, TX
Fiber Optic Cable

Eric built a house, but there is no internet connection or cable in his community. So the builder is suggesting buying cellular data as a solution. Leo says that sounds like a lawsuit in the making. Leo says that Eric's only real solution other than cellular is satellite, and although it's getting better, it still has severe bandwidth caps. Leo says logging a complaint with the state Public Utilities Commission could help, but it sounds like it's up to Eric to look for wireless solutions.

Why does my tablet buffer when I stream?

Episode 1357

Bret from Wood-Ridge, NJ
TWiT YouTube Live

Bret says that watching the TWiT Stream on his tablet buffers while his desktop doesn't. Leo says that the tablet is likely not powerful enough and has to buffer. It fills up the memory with frames so he can stay ahead of the stream, and if he's watching a higher resolution stream, that takes up even more room. His PC has larger memory buffers to handle it with no hesitation, but it can buffer as well, depending on the network traffic. Both will also get dropped packets.

How can I upload video while traveling?

Episode 1357

Ron from Rome, ITALY
SanDisk USB 3.0 flash drive

Ron is driving an RV around Europe. He wants to be able to upload all his 4K videos to the cloud. Leo says that he can upload them to YouTube or Vimeo. Both support 4K, but he won't have sufficient bandwidth to do that. Leo recommends saving them to an external drive and then shipping them home. Or he can just send thumbdrives, which he can get as large as 256GB now. Shipping them would be the most efficient way to back them up. Uploading, even at an internet cafe, would take forever.

Is my Amazon Dot secure?

Episode 1356

Steven from Las Vegas, NV
Amazon Echo Dot

Steven is worried that his Amazon Dot could be hacked since it becomes a Wi-Fi access point during setup. Leo says it only becomes an access point during that setup process, and after that it turns off. This does bring up an interesting issue, however, about how the Dot communicates with the device used for setup. Is that communication encrypted? Leo thinks it probably is, but there's no password required to access the Dot during setup, so we don't really know.

Why is my internet access so slow on my computer?

Episode 1356

Amy from Orange County, CA
HP Spectre

Amy is experiencing very slow access to internet and remote desktop, and sometimes it just times out. Leo suggests shutting down remote desktop to see if her browser works better, as it may be taking up resources. It's possible malware may be the culprit, but if she's not seeing anything with MalwareBytes, that's unlikely. It could be something simple like a bad network cable to her router. So she should start easy with swapping out the cable. Since her other computer works just fine, that eliminates the internet connection itself. So we know it's a problem with this particular computer.