Internet and Web

Your internet connection, web sites and services.

Am I paying too much for internet access?

Delores from Van Nuys, CA

Episode 1169

Delores got a new Apple iPhone 6 and she's wondering if she doesn't need her landline anymore. Leo says that for emergencies, a landline is a good idea because it works when nothing else does. But there is more than just the phone company that offer landlines. She also wants to be able to use all of her devices at home. Leo says that she'll want a Wi-Fi router so that she can get online from all of her devices.

Johnny Jet

Episode 1169

Johnny Jet

Johnny Jet is at South by SouthWest in Austin, a conference/festival that covers Movies, Music, and Software. It's where Twitter was launched. Johnny is there with TripIt to talk about travel. There's a new app called Silvercar. It's a car rental app that allows you to rent a brand new Audi 4. You scan a QR code on the car with the app, it opens the car, and you're ready to roll. No waiting in lines. Free Wi-Fi, Free Satellite Radio, Free toll tags. Free fill up of gas at cost plus $5.

Why does Skype always crash on my Mac?

Lance from Los Angeles, CA

Episode 1168

Lance is having issues using Skype in OS X Snow Leopard. It always crashes on launch. Leo says that it should work on Snow Leopard. Leo recommends completely uninstalling Skype. Merely dragging the icon to the trash isn't enough. Lance should look for additional files in Application support, and get rid of them.

He should run Disk Utility and App Cleaner to get rid of any traces of the application. He'll want to start from total scratch and then reinstall Skype. It should get backup and running for him. Odds are, there's bad file fragments lurking about that's causing it.

FCC Decides to Reclassify Broadband Providers as Telecommunications Companies

Episode 1166

The FCC this week voted 3-2 to reclassify broadband providers as telecommunications companies. This gives the FCC the ability to regulate the internet. The FCC has tried to regulate internet service providers, but was thwarted by lawsuits. The courts agreed that the FCC had no right to regulate them unless they were telecommunications companies, not information companies. After considerable debate and 4 million comments to the FCC website, the FCC voted on Thursday to reclassify internet service providers as telecommunications companies.

What does the FCC's decision on Net Neutrality mean for broadband competition?

Mark from Santa Ana, CA

Episode 1165

Mark says if the government wants to make broadband internet a utility, the FCC should regulate it like a utility. He makes the point that the reason it's a utility is because there's only one place to get it, like the gas or electric companies. Leo says we can blame the FCC for giving the cable companies a monopoly years ago. But he says they had been more or less blackmailed into that decision because the cable companies told the FCC they wouldn't build out the infrastructure otherwise.

Is "Google Redirects" malware?

David from Herndon, VA

Episode 1166

David has been having issues with Google Redirects, which takes him nowhere. Is that malware? Leo says yes. It's a common practice of evoking the names of trusted companies. It's most definitely a virus or malware designed to redirect him to either more malware laden pages or advertisers that they want. But he'd have to install it. This is why it's important to run as a limited or standard user, and not an administrator. David tried to uninstall, but it won't. Leo says that's because malware doesn't want to be uninstalled, so they make it very hard to remove.

How can I stream video with my DSLR?

Episode 1166

Ron from Tustin, CA
HDMI to USB converter

Ron's son has an account on The Cube, a high school sports streaming site. Ron would like to use his DSLR to stream live to it, but it won't work via USB. Leo says that USB isn't designed for a live video feed. Live video could be used via HDMI. So if that works, then he'll need an HDMI converter or video capture device to then be able to convert it for the stream. If his computer has HDMI in, then he's golden.