Your internet connection, web sites and services.
Internet and Web
Joe's wife has been taking cooking classes and has created a website, but he's concerned that since they used someone to build it that they may not own it. Leo says that if you look at the bottom, you may find that they are asserting their own copyright there. And what Leo says … you want the keys to the kingdom. Insist on having the logins to the webhost and where is it hosted, having the domain name registered in your name. You can go to WhoIs.net and you can tell who owns it there and who hosts it. Also, you have to know that you're paying for the hosting, not the person who built it.
Nathan is having trouble with his business website, as his webmaster disappeared with domain name, hosting, everything. Leo says he hears this hassle all the time. There is a process to reclaim your dotcom domain. It's not easy, but it can be done. This is why it's necessary to register your domain name yourself. It's really easy.
Leo says to go to SquareSpace. They may even be able to help Nathan get his domain name back. And they won't run off, leaving you in the lurch. Another option is BigCommerce.
Andrew's web site is reaching the point where he has to decide if it needs to be redone completely with social media integration. Should they just update it or strip bare and rewrite from the ground up? Leo says it largely depends on the host. The host is an “ASP” host which is a very old format that relies on “dot net.” Leo says it largely depends on how dependent on dot net he is. If he's not married to dot net, then there's plenty of other options.
Travel has broadband through his cable provider and he's looking to try out DSL Extreme, but he can't get it unless he uses AT&T as his phone provider. Leo says that DSLExtreme runs over AT&T's phone lines, but you can get “dry loop” service, which offers service without paying for the phone service. That's required by law. So Leo suggests calling back and asking for dry loop DSL.
Alan is having issues with his Gmail account. He's getting no news feeds, some emails, but not others, no spam. He's worried he's missing his business email. He unchecked the automatic filtering, a few months ago, but suddenly a few days ago, he's starting to lose emails.
Many students use CommonApp.org to apply to multiple colleges. But the app has been causing delays in the application process due to a recent update and it's causing some college applications to disappear entirely.
Leo says that's very similar to the problems the Obamacare Health Exchange Website has had with scaling issues. The Government spent nearly $200 million to build the site and it doesn't work!
Johnny Jet is back with the news that T-Mobile is offering free international data roaming now. Unfortunately, it's only EDGE speed, which is very slow. But it's something and it's free! So Johnny is looking to make a change and go with T-Mobile. Which should he go with? Leo says that in a few weeks, Google will be announcing the Nexus 5, and it'll be about $350. If he can't wait, then go with the iPhone.
Google's quarterly earnings call this week showed that their stock has climbed past $1,000 a share, with significant gains in mobile search ad revenue. It's good news, but Leo says the fickle nature of stock means that sooner or later, it'll plunge. Nothing stays on top forever.
Google Stock Tops $1,000, Highlighting a Tech Divide (New York Times)…
Earl's gmail is showing up on his phone, but he can't seem to access all of his messages in the browser. Leo says that everything should be there if he's using his web browser. GMail has changed its filtering setup and that could be causing it. If it's turned on in his desktop, that could be causing the issue. He should click on the gear to get into settings, and choose "configure inbox". Then he should make sure that Priority Inbox is turned off. If he's using the gmail app, he'll want to turn it off there as well.
Robert has an HTC One and wants to keep copies of his email on the server that won't disappear when he deletes the email locally. Leo says that it's important to be sure the POP server settings are correct. He should make sure that the settings in his webmail are enabled for POPmail. Make sure it's port 995.