Internet and Web

Your internet connection, web sites and services.

Why doesn't my 4K TV stream Netflix in 4K?

Episode 1493

Steve from California
Roku Streaming Stick+

Steve is frustrated with his Vizio 4K smart TV, which has a Netflix app, but it only supports 1080p and not 4K. Leo says that's because the TV is using an older version of the Netflix app. Leo recommends getting a Roku or Apple TV and then use the 4K version of the app, and it will stream in 4K. This is why Leo prefers so-called "dumb" TVs which don't have smart apps. He uses a Roku, which gets updated far more often and supports 4K apps.

Why can't I adjust the aspect ratio in my streaming app?

Episode 1492

John from Boston, MA
Sony TV

John is trying to stream movies using the FilmStruck app and they all end up 16:9. What can he do? Leo says that the Sony TV that John has uses a variety of aspect ratios. One setting is dot for dot or 1-to-1. That will give him the image it was meant to have. But the TV app is overriding that setting. It sounds like it's a shortcoming of John's smart TV. This is why Leo isn't a fan of smart TVs. Leo recommends using a Roku or cast it from his phone so that it won't override the TV aspect ratio settings.

Should I link my WordPress blog to my domain or transfer it?

Episode 1492

Gerald from Texas
web address

Gerald is setting up a website in WordPress and wants to know if he should set it up with a domain name or link to it. Leo says it's a good idea to have his own domain that he can control. From there, he can forward it to his website on WordPress and let them host it, or he can host it himself on his own server. It's not really practical to "roll your own" hosting. Gerald should let WordPress handle the hosting and just have the domain name forward to the website. That won't cost him anything.

What printer should I buy for my semi truck?

Episode 1492

John from Vista, CA
Brother laser printer

John wants to know if a Chromebook will work with a printer/scanner. Leo says they will work wirelessly through Google Cloud Print. Most new printer models support the Cloud Print standard. Chromebooks probably don't have drivers for peripherals, so the wireless Cloud Print setting is the way to go. John should look in his printer settings for how to set it up. Then he can set it up through his Google account. He'll just print and then it sends it to his printer via the internet. A laser printer is probably best for John since he's a trucker.

Why can't I post a news article on Facebook?

Episode 1491

Joy from Santa Cruz, CA
Facebook

Joy was trying to post an article on Facebook and got a message that it was blocked according to the EU GDPR regulations. Leo says that Facebook may have thought she was in the EU and would fall under those rules. So Facebook blocked the article. But it may be that Facebook is blocking articles related from European sources. Some news agencies may be blocking EU IP addresses in order to skirt GDPR regulations.