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James says that prices of cable and satellite services are escalating. What can he do to cut the cable and get the same programming? Leo says that content companies are raising prices and cable companies are just passing the cost along. Cutting the cable can be done by using streaming and buying ala carte channels. It would be great if he could do that and eliminate the middle man. He could also get exactly what he wants and none of what he doesn't. But the cable companies are standing in the way. That's where streaming and buying shows on iTunes and Netflix is beneficial.
Richard is having trouble linking Windows Live Mail and Gmail. What gives? Leo says to make sure that IMAP is turned on. Then, if he has two factor authentication turned on, he'll have to use the app specific password for his gmail account. Also make sure SSL is checked on the incoming and outgoing servers for Google. It's likely that an app specific password is required.
Allen is going on vacation to Beijing, China next week and wants to know what apps he can use on his phone. Will he also be able to use remote desktop? Leo says they call China's restrictions the "Great FireWall of China," and access to the internet is strictly controlled and constantly changing what they block. Wikipedia has a list of sites that is constantly updated that shows what websites are blocked and what aren't.
Todd has a business and wants to start doing video blogging, or "vlogging." What equipment does he need? He'll be starting from his desk but he wants to know what camera to get. Leo says it depends on what Todd is going to be doing. Todd wants to have a set with a background screen. Leo says that in Todd's case, a camcorder with an external microphone jack is a good option. DSLRs do this. Point and shoots would help keep within his $500 price range and the video quality is really good.
Because Leo is going to London tomorrow, Johnny says that trick is that stores will charge you a transaction fee if you want to pay in dollars. Just let the credit card charge in local currency and you'll save money. Unless your card has a foreign currency transaction fee. So check the fiine print. How about getting cash? Johnny Jet says to go to the ATM machine. Don't go to the exchange, and don't go to the hotel, they really get you. Also T-Mobile offers unlimited 2G data for free. That's cool. Also don't pay with a credit card when using a taxi, they charge you a fee as well.
Max has an email account that has 23,000 unread emails! How can he get rid of all the email? Leo says the easy thing is to cancel the Yahoo account if he doesn't need it anymore. That will kill the email. Save for that, he can just click "Select All" and then "Delete." Another option is to just never go back to that account again, and he won't see it.
Kim says her Adobe Flash plugin keeps crashing. She's removed it and reinstalled it, but it just keeps crashing no matter what she does. Leo says that Flash is a nightmare and it's one of the reasons why Apple withdrew support from it. It's being dumped by other companies as well. Even Adobe has decided to abandon it. Unfortunately, it's still necessary online.
Johnny is back in LA and wants to talk about the Jet Blue emergency landing. Johnny says it was huge over social media and he's been part of emergency landings. They can be scary. Johnny is going to be taking a British Airways safety course that teaches how to react during an emergency landing. Leo says he wants to do that and Johnny says he can sign up when he's in London.
Frank gets a popup Windows update request and he doesn't know if he can trust it. Leo says that Frank is right to ask that question. He'll want to be careful, say "no," and then go to Windows Update and search for them there. It's always a good idea to reject anything that's pushed onto him online.
Stan is having problems with the browser on his computer. It keeps crashing. Leo says that Stan should reset his browser. It's always a good idea to do that every so often to clear out everything. He'll lose his browsing history and stored passwords, but it will make it healthier. He can also clear the browsing data and remove tool bars.