Internet and Web

Your internet connection, web sites and services.

Why are my email drafts disappearing?

Email

Episode 1525

Elise from Los Osos, CA

Elise uses Apple Mail with her Gmail account and whenever she saves a draft email, it disappears. Rich thinks the culprit may be a corruption in the Apple Mail program itself. He recommends that she look in Gmail in her browser to verify is the draft emails are still there. They probably are. Then she can reset or rebuild Apple Mail. She may need to delete her email account from the app and then add it again.

Why is my email going into my friend's spam filter?

Email

Episode 1524

Richard from Los Angeles, CA

Richard has been having problems emailing a friend because his emails go into her spam folder. Rich says that she may have accidentally marked one of his emails as spam by mistake and Yahoo is now looking at all of his emaiil as spam. He should go into her spam folder and click on the message to report as "not spam". She can also mark his email as a safe sender, and create a filter that will reroute the email back into her inbox.

Why is my internet so slow?

Netgear R7000P

Episode 1524

Adrian from Loredo, TX

Adrian is living in a rural area having an issue with slow internet service. He got a new router, but the problem still persists. Rich says this could be because of living in a rural area. He should try and bypass the router and do a speed test. If it works better, then it points to the router as the issue. But Rich doesn't think it's the router, since Adrian bought a new one. Rich thinks there may be an issue between the modem and the router. He should do a factory reset on the modem (better yet, ask his ISP for a new one).

Is Verizon 5G Home Internet a big deal?

Cell tower

Episode 1523

Greg from Chino, CA

Greg wants to know if 5G Home Internet is a game changer. Rich says that Verizon is testing 5G Home Internet in five cities around the country. 300/1000 down for $50. Sounds good, but that's ideal bandwidth. Is it a game changer? Well, only if it's available where you live. And 5G requires a lot more antennas, every few hundred feet. So it'll be awhile before it's widespread and Rich doesn't see it happening any time soon. If it's available, sign up.

I bought a domain name. Now what?

Typing

Episode 1523

Cara from San Diego, CA

Cara is a budding writer who wants to set up her own website and blog. She has a domain name and set up her website through GoDaddy. Now what? Rich says that doing a WordPress.com blog is probably the best long term. They'll do it all, and all she needs to do is go into the settings and forward her domain name to the blog.

Another option is to do a self hosted WordPress blog for more control. But it would require a lot more work. So Cara should start small with WordPress and just upscale her blog plan when she needs to.

Johnny Jet on Travel Tech

Johnny Jet

Episode 1523

Rich was complaining that he has had problems booking airlines and hotels through a third party site. Johnny Jet says that third party sites can cause issues and having a person like a travel agent to deal with them can always be helpful. It also helps to be nice to gate agents when flying. Always be looking at your flights and seat assignments to be sure that there are no changes that they don't tell you about.