Your internet connection, web sites and services.
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Tom wants to copy video off of YouTube. Leo says that YouTube is designed for streaming only, and they don't want him to be able to download the video. But he can do it with several YouTube download sites. TubeSock is one. YouTubeMP4.to will do it as well. But once he downloads it to the library computer, he'll need to get a USB drive on it to copy it to. And libraries may have disabled that option.
Dan is having an issue where on his MacBook the cursor jumps while he's typing. He can't even write an email. It'll even start a command. Leo suspects it's a problem with the trackpad. He should try cleaning it first. Sometimes "schmutz" can cause phantom touches. The palm rejection software in the OS may have been disabled. The worst case scenario is that the trackpad is failing. Since the laptop is about a year old, he could take it into the Apple Store and have them take a look at it.
Johnny Jet is in Miami again to visit dad and he says you can get a great deal on American: LA to Miami to San Juan Puerto Rico for $349 right now, with a lying flat seat. It's a great deal.
Tip of the Week - If you have no rush in getting where you're going, go to the gate agent and ask if the flight is oversold and volunteer to take another flight. Be nice about it too, and they may pay you.
Ben got a new UVerse modem and an Eero Mesh Router and it was working fine until last week. Now he's having issues with the router, where it drops off the network again and again. Leo says that the UVerse modem is likely a router-modem combo, and he'll need to put the router into bridge mode. And in order for the mesh router to use its advanced features, it needs to be the main router.
Twitter banned a ton of fake accounts this quarter, and as a result, not only lost 1 million active users, but also saw their stock take a dump. Even though they made $20 million in the process. But Wall Street says that Twitter isn't growing, and as a result, the value declined. Even Facebook took a hit this week, in the single largest stock loss in Wall Street trading history. $120 Billion in lost value. Mark Zuckerberg lost over half his personal wealth. But Leo says he'll likely bounce back over time.
Jean wants to know if she should buy her own modem or not. She has DSL. Leo says that since she has DSL, she should just stick with the modem that DSL Extreme provided to her. Generally when Leo talks about replacing the modem to avoid the rental fee, he's talking about cable modems. He wouldn't mess with a DSL modem. As far as the router goes, Leo would recommend Jean get the TP-Link Archer C8, which is less than $80.
Sam lives in a 2 story condo, but with the Wi-Fi enabled cameras he's buying, should he get a new router? Leo says Wi-Fi security cameras are often a challenge because they tend to be in the periphery, but a single router should be able to cover his 1500 square feet. Leo suggests that Sam move his router and modem connection to another spot. He could actually leave the modem where it is, and just connect the router with a longer ethernet cable. Leo also says that Sam's Asus router has added some mesh-like features in a recent firmware update. So he should try updating it.
Mimi recently bought a Ring Video Doorbell 2, but she doesn't have internet at home. Leo says she would have to have internet access at home to get it to work. It has to have Wi-Fi to connect. She could use a cellphone in hotspot mode, but that would be as expensive, or more than just having a home internet connection. She could talk to her neighbors to see if she can use their Wi-Fi to connect her doorbell. Another option is to use a MiFi card. That would enable her to connect up to five devices, including the doorbell.
Johnny Jet just returned from a working vacation to Hawaii. He says that a good way to handle business trips is to extend your trip by a few days and bring the family. The term is called "Bleasure."
How can you get into the great airport lounges? Johnny says if you have a good credit card, it'll get you in. But the app Lounge Buddy is an app that will tell you what lounges will allow you to access them on a day pass basis.