Internet and Web

Your internet connection, web sites and services.

Johnny Jet on Travel Tech

Johnny Jet

Episode 1527

Leo tells Johnny Jet that he's impressed with just how good cruising is now thanks to technology. The Wi-Fi has gotten much faster and the pay service is getting more affordable. $30 for three hours, which you can stretch out by logging off when you're done and stopping the clock. Johnny Jet says that the new ships are smaller in space, because of all the technology. If you want space, you are better off cruising on the older ships.

Is the Echo Look good for the blind?

Amazon Echo Look

Episode 1527

Olga from Prescott, AZ

Olga wants to know if the Amazon Echo Look is a good option for the blind. Leo says that while the Echo is great for the blind in general, the Look model has a camera that is really only good for taking pictures of an outfit to make a fashion choice. Then it uses the pictures to compare wardrobe choices from the last week and to recommend outfits. Leo found it to be a bit silly, and it might not be her taste.

Have my email accounts been hacked?

Email

Episode 1526

Linda from Colorado

Linda thinks her email accounts on Google and Yahoo have been hacked. She tried to log in, and it says "account no longer exists." What can she do? Rich says she may or may not have luck recovering it because Google has billions of accounts, and there's no deal tech support. Here's a good place to start to recover her account: https://support.google.com/accounts/answer/7682439?hl=en.

Why are my email drafts disappearing?

Email

Episode 1525

Elise from Los Osos, CA

Elise uses Apple Mail with her Gmail account and whenever she saves a draft email, it disappears. Rich thinks the culprit may be a corruption in the Apple Mail program itself. He recommends that she look in Gmail in her browser to verify is the draft emails are still there. They probably are. Then she can reset or rebuild Apple Mail. She may need to delete her email account from the app and then add it again.

Why is my email going into my friend's spam filter?

Email

Episode 1524

Richard from Los Angeles, CA

Richard has been having problems emailing a friend because his emails go into her spam folder. Rich says that she may have accidentally marked one of his emails as spam by mistake and Yahoo is now looking at all of his emaiil as spam. He should go into her spam folder and click on the message to report as "not spam". She can also mark his email as a safe sender, and create a filter that will reroute the email back into her inbox.