Internet and Web

Your internet connection, web sites and services.

Why isn't my email being listed as being read?

Michael from Los Angeles, CA

Episode 1311

Mike keeps getting a notification of a new email even though he's already read it. Leo says that there's a setting in his mail that will delete email after he downloads it to his phone. That's a POP feature. IMAP should be able to keep the mail on the server and register it as having been read. If it's not doing that, Mike should check his settings. He could also talk to his IMAP provider. They may have an issue. It could be an indexing problem. He should consult this page at godaddy.com for more.

Dick DeBartolo, The Giz Wiz

Episode 1311

Dick DeBartolo

This week's gadget is the BiOrb Halo aquarium. It's got 16 color LEDs and remote control and you don't have to clean it. To maintain your BiOrb Halo 15 MCR, all you do is simply replace the filter cartridge every four weeks and change a third of the water. For safety and peace of mind, the lights and pump are low voltage and are backed by a 12 month guarantee. The aquarium itself is made from acrylic, which is ten times stronger than glass.

How can I prevent a DDoS attack?

Tyler from Lake Forest, CA

Episode 1311

Tyler does a lot of social media through YouTube and Twitch and he's been hit by a DDoS attack. Leo says that those attacks are easy and are usually done by a troll who has an axe to grind. But they can't go after Twitch, so he's attacking his personal IP address. Leo says to call the ISP and request a new address. Running through a VPN will prevent it since it's an encrypted tunnel and they can't see the IP.

Is a VPN safer than just using a secure website?

Bruce from Billings, MT

Episode 1311

Bruce wants to know if his friend's website should be using a VPN for secure web access. Leo says that he can, but the first thing web sites should be doing is running a secure site with https. Amazon uses an extended SSL certificate which has a green bar so that it's even more secure for eCommerce. Using a VPN like HotSpot VPN or Tunnel Bear can give him a secure and ecrypted tunnel to a server.

Has my email address been hacked?

Matt from Sacramento, CA

Episode 1311

Matt has a friend who uses Yahoo exclusively and his account has been compromised. Leo says bounce backs happen to all of us. It's called spam scatter. Spammers don't use their return address -- they spoof it with someone else's address. He just got his email selected by the spammer and there's nothing he can do about it. The good news is that sooner or later, they'll move on to a different address.

Johnny Jet on Travel

Episode 1310

Johnny Jet

Johnny Jet just flew in from the East Coast and now he's starting to slow down his travel time since his wife is about to have a baby. Johnny says that if you want to fly first class or business class, do it early. Check out FirstClassFlyer.com. For tips on how to get great deals on flying first class. It costs about $100 a year for the newsletter, but if you can book a first class flight for less, it could pay for itself the first ticket you book.