Internet and Web

Your internet connection, web sites and services.

Why can't I search Google without a CAPTCHA?

Aaron from Riverside, CA

Episode 1440

Aaron has an iPhone 7 and when he has to search for a website, there's a CAPTCHA challenge and when he types it in, it doesn't do anything at all. What gives? He says it never happens on WiFi, just on cellular. Leo says that could indicate that your carrier is sending you the CAPTCHA challenge and it could be broken on their end. Google has a tech note called Unusual Traffic from your Computer Network and it talks about this similar error. The CAPTCHA is there to be sure there isn't a robot running the search.

How can I update my iPhone without wireless?

Episode 1439

Howard from Mission Viejo, CA
Apple iPhone X

Howard just got an iPhone X and he had to restore his iPhone 4 data to it. Leo says the fastest way to do that is to plug it into iTunes, back it up, and then restore to his new phone. It should take about 5 to 10 minutes. But his problem is that his network is wired and he can't get updates because it's Wi-Fi only. Is that true? Leo says not really. He can connect to iTunes, download the updates, and install them.

Why can't I stream YouTube through Firefox?

Episode 1439

JP from Belgium
Firefox logo

JP just bought a new computer workstation, but Firefox no longer streams live via YouTube. Leo says that it could be that there isn't support for HTML 5 because there's no standard for streaming video. The browser gets to decide what codec to use and Firefox might not support that codec since it may be proprietary. Leo recommends trying Google Chrome.

The chatroom says that JP may have IGPU enabled in his BIOS. Disabling it should free it up. Here's a video on YouTube about it.

How can I get better search results for my website?

Dennis from Houston, TX

Episode 1439

Dennis has a website and he wants it to be high in the search rankings. How does he do it? Leo says to avoid search engine optimization services that promise high results. Leo says it's snake oil. Google has a site called Google Webmasters, which will teach him how to organically get high rankings through good content that is constantly fresh. He should be wary of anyone who promises too much. If they attempt to game the system, he could get delisted by Google. So he should start with Google Webmasters.

Sean Parker Apologizes for Facebook

Episode 1439

Facebook

As the first president and CEO of Facebook, Sean Parker had the experience to make the social media network a success. Now, in an interview, Parker is essentially apologizing for letting the genie out of the bottle. Parker says that Facebook has literally changed our relationship with society, our families, and our children. He also says it's a tremendous time suck that impacts productivity.

Read more at axios.com.

How can I send text messages to large lists?

Episode 1438

Alexandra from Fullerton, CA
Texting

Alexandra works for a non-profit and she's having issues sending text messages to large lists of clients. There's now a limit of only 10 per text. Leo says the same thing happened with email. It's all because of spam, so they're limiting it. That's why Leo recommends a mass text service. Leo recommends EasyTexting.com. They offer low cost or even free service for non-profits.

Why can't I block spam calls?

Episode 1437

Omar from La Mirada, CA
Man Yelling at Phone

Omar keeps getting spam calls and he can't block them because they keep spoofing the number. Leo says it's called Neighbor Spoofing because they use a number that sounds like it comes from his neighborhood. It's illegal, but good luck trying to catch them. The problem is that spoofing a phone number is very easy. The caller ID is useless. And there's no real way to block them. He can at least complain to YouTube and they will pull his channel down since he's breaking the law by posting recordings of the calls.