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Derek is having problem with Google Chrome in Windows XP playing video. Leo says it's important to make sure Chrome is up to date. He should go to Help > About Google Chrome, and make sure it's green and checked as "up to date." He should also clear out his extensions. Extensions are great, but they can slow down the browser. Chrome uses it's own version of Flash, so the version of Flash he installed may be corrupt. Derek should make sure he has an updated video driver. Windows XP did something odd with video using hardware acceleration.
Richard is trying to back up about 300GB of photographs and videos. He's using Dropbox and it's expensive. He's also tried Carbonite, but it takes too long. Leo says that's because his upload bandwidth is really slow. Amazon has a more affordable option called Glacier. It costs pennies per GB, but it's cheap because he won't have access to it immediately.
Sam has a website, but he'd like to move to SquareSpace. Will it affect his Google ranking to change web hosts? Leo says that as long as Sam doesn't change the URL, it won't. The web ranking is tied to the domain name itself. In fact, a good web host will have tools that will help Sam improve his web ranking. Things like Site Maps, for instance. Leo says Sam can change domain registrars as well if he wants.
Johnny Jet just got back from Hawaii and there was huge news that Delta Airlines has rewritten frequent flyer rules which now will be based on ticket price, not miles flown. So business and first class flyers will love it because they'll benefit greater from it. Those who fly and try to get the best deal will hate it. Basically, it'll be 5 miles for every dollar spent, silver, gold and platinum will get $1 more for every level.
Tom has been getting spam email from people who have had their email address hacked. Leo says that there are programs that can be used to spoof random email addresses since email programs have a "reply to" section that can be used with any email address. So it's likely the email address wasn't hacked, but that someone is just spoofing them. Leo says to use GMail because they have better security. Google's spam filter is far better because it's collaborative. So Tom should report it and then it'll get blocked.
Richard wants to start a video podcast but his camera audio is terrible. Leo says that all on camera microphones are awful. He could get an external microphone, though, and Leo recommends the Rode Stereo Video Mic. This will fit on the hot shoe and plug right into the external mic jack. Leo's guess is that Richard just got a bad microphone.
Hammid made a video on his phone and wants to upload it to YouTube. Leo says it's never been easier to upload to YouTube. He just has to log into YouTube through the settings of his phone and then share it straight from the phone. Or, he could just connect to iTunes, get the video off it, and then upload it. YouTube also has an app to do this. Hammid could use the YouTube Capture app, which will shoot the video and upload it automatically.
Ed wants to know about the Netflix and Comcast deal and how it will affect users of the services. Leo says that Netflix has agreed to pay Comcast for access to it's customers without buffering. Suddenly, over the last few months, the service was unwatchable on Comcast because of constant buffering. Leo wonders if Comcast intentionally slowed down Netflix traffic to blackmail them for extra money. Comcast is now double dipping, getting payment from users, and from providers for the same traffic. This is pretty anti competitive.
Between Leo and Kevin Smith, Josh is now inspired to start his own podcast. Leo says that Kevin has his own empire much like Leo does with multiple shows that the world can enjoy without having to invest heavily in radio transmitters. Leo says he needs to be realistic because he really won't make much money from it, and that shouldn't be his focus. He should focus on what his passion is. Do it for fun, and he can build an audience bit by bit. Leo also says he can partner with people who need his skills that he shares a passion with. Then he can expand his reach.