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Chris has been doing online chat with his parents for years via iChat. Now it doesn't work. What gives? Leo says that Apple killed iChat back in OS X.7. You use Messages now, which can be a bit confusing. But it works. But you may have to upgrade. Can he go straight OS X El Capitan? Leo says Chris will need to add the app store first. But it it won't download, it may be that your computer isn't compatible. But upgrade as far as you can.
Gary has a ton of devices attached to his network, including home automation devices. Leo calls it the "Internet of things," where all those devices are accessible to the Internet. But is it secure? Leo says it's possible that your network can be breached through them, but that's theoretical. it hasn't happened yet. More likely you're router will be overwhelmed by all the connections. So it may be time to upgrade it.
Johnny got a free upgrade on a seat flying the day after Thanksgiving. JJ says that this is a great time to fly because most people are sticking around for a day or two after Thanksgiving. So there's plenty of seats on flights the day after.
Travel News - Marriot bought Starwood hotels, making it the largest hotel chain in the world. Johnny says that Starwood's rewards program is far superior than Marriots and hopefully, they won't screw that up.
Travel tip - clear your browser at check out. Sign out, Sign in. It'll give you a lower price.
Peter wants to get some internet enabled security cameras. Leo likes the Nest (formerly DropCam). Check out the Wirecutter. They have a great roundup on internet enabled security cameras. They like the NestCam, and the NetGear Arlo. AXIS makes excellent professional grade IP cameras. Nest records in the cloud and you can go back into time to see what happened on any given date. You have to pay for it, but it's a great feature.
Mark wants to know if he can password protect individual folders in DropBox. Leo says that may be a paid feature. One thing you can do is password protect or encrypt the files themselves.But that could get in the way of the file sync feature. Another option is Sharefile.
Gregor wants a custom email address. Does he need a website for that? Leo says no. He'll just need the domain name. Then he can forward all the mail that comes to his custom domain to any email provider he wants. Leo advises going to Hover.com and signing up for his domain name there. He can enter what he'd like and it'll make suggestions of available domain names.
Doug does a lot of traveling on the road and he uses a open Wi-Fi hotspots a lot. He's worried about the security of using those hotspots, though. Leo says that using a Virtual Private Network (VPN) is a good solution, as it burrows a secure tunnel through the hotspot so that all of his data is encrypted. He'd be totally safe and secure. The downside though it that using a VPN will slow him down a lot, and they are a challenge for some to set up. And the reality is, more and more of what he'll be doing online is encrypted anyway.
Connie has bought tickets to Alaska, but she's now in school and can't take the flight. What can she do? Johnny Jet says that airlines will charge Connie $200 per ticket to use it at a later date and they aren't likely to waive that fee. Travel insurance even wouldn't cover this. So Connie is probably out of luck. But one thing she can do is donate the tickets. That way she can at least get a tax deduction for them.
Johnny Jet is in studio today and is going to spend the entire second hour with Leo, answering your travel questions! Johnny says to try not to check a bag. When he travels, he tries not to check a bag at all. When you check a bag, you're stuck with your airline. Even a trip of two to three weeks can be managed with a carry on. You can just wash your clothes as you go. All you need to do is google a local laundry mat to find out. Some will even do it for you for less -- like $10 a load.
The subscription music streaming service RDIO has run out of money is shutting down, effective November 23rd. Pandora will buy RDIOs intellectual property. Leo says this is a harbinger of what's to come, and he expects that free services aren't really going to last and that it's only a matter of time before Spotify and Pandora will follow and close down. Eventually, we'll end up with just four music services, all run by Google, Apple, Amazon, and Microsoft, which really don't need to make money through the service.