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Mark uses Verizon 4G Wireless service and runs through 40GB in an afternoon with video conferencing. He also ends up roaming, so he's paying for that as well as overages. Verizon told him that FIOS would be coming, but Leo says that'll never happen now because they've stopped growing that out. It all has to do with a tug of war with the FCC over net neutrality.
Jason has a landline that he uses for calls, but AT&T is now giving him uVerse and they didn't tell him. He's really not happy and wants to change carriers. Leo says that they probably disconnected his copper phone line as well. In fact, they probably cut the copper line. That's dangerous because only landline phones work during an emergency, and VOIP won't.
The FCC is looking into this practice for that reason. 911 will stop working when the power goes out. Jason should file a complaint with the Public Utilities Commission about it.
Chris recently bought an LG 4K TV. He's been enjoying Netflix and he's noticed his data has shot through the roof. Leo says that's not surprising. And if the cost went up, it's likely because Chris used more data streaming. Leo says that Chris can change the settings in his Netflix account to avoid streaming at the maximum bandwidth, but it won't look as good on that 4K TV!
Johnny Jet has been growing his moustache for "Movember," which is designed to raise awareness of Men's health issues. And Leo says he's starting to look like Snidely Whiplash. Today's travel news - Jet Blue is going to start charing for bags at $25 ea. and they're adding more seats which will make for far less legroom. Southwest is the last airline standing with free luggage.
Dennis is vacationing and he's concerned about privacy on the public hotel Wi-Fi. Leo says that's when a Virtual Private Network, or VPN can come in handy. It's like a tunnel through the internet that is encrypted and nobody can see his traffic. But it will be a little bit slower. He uses TalkaTone and wants an encrypted phone line. Leo says it's a good option, but he also recommends RedPhone. It has end to end encryption.
Tim's company uses Outlook and he'd like to have everyone share files and calendars without setting up an Exchange server. Is Google the best option? Leo says that it may be.
Jo likes music and is interested in Umphrey's McGee. Leo says they're a fun group. Jo wants to watch streaming concerts on her television. Leo says that the Google Chromecast is the way to go. It's only $35. She'll use her laptop or smartphone to choose the content, and then it will hand off the content to the TV. Then she'll be watching on her TV, but controlling it with the phone.
Wayne doesn't like that iTunes Match only allows 25,000 songs. He has most of his music on external hard drives but one of them died. So he's had to replace songs that iTunes Match didn't allow him to redownload. What alternatives does he have?
Steve uses Twitter, but on his tablet, the app refreshes the page at inconvenient times. So he ends up using Safari to prevent it. Leo suggests using a third party app like TweetBot by Tapbots instead. Tweetbot is easily the best twitter out there and sadly, it's not available on Android. Leo also says that social media is easily the best way to market, especially for artists.
Check out Steve's movie, "Fear" on Facebook.