HDTVs, projectors, and surround sound systems.
Susan is looking for a new TV that offers picture-in-picture. Is that still an option? Leo says that option has gone by the wayside because it required two tuners and TV manufacturers started using that space for adding other features. LG still makes a few models that offer PiP, though. Leo says that DirecTV has RedZone that shows multiple games in boxes. Amazon makes the Fire TV and it offers Picture-in-Picture as a feature.
Jonathan also wants to cut the cable because he's been paying $200 a month for TV service. That's outrageous. Leo agrees and if he can put up a TV antenna and get his local TV broadcasts, then he can stream the rest online. He should check out AntennaWeb.org to see if he can get over-the-air broadcasts in his area.
Scott says that the latest TV shootout, now sponsored by CE Week, was decided on a vote by professional colorists, but the difference is the same — LG won. Sony and Samsung were a close second and third, though. What's the difference between the Sony and Samsung OLED? Scott says that the processing is better, but likely not worth paying $1,000 more for. While he bought the Sony himself, he would have no problem buying an LG and they are offering some pretty killer Black Friday deals. A 55" LG B7 is selling for $1499 during Black Friday. That's a fantastic deal. The 65" B7 is $2,299.
Derek wants to know if the QLED is as good as an OLED or Plasma. Leo says that the QLED isn't an OLED or a plasma. It's an LED LCD screen. Plasma is dead now because nobody makes them anymore and OLED is king now. If he wants something similar, then OLED is where he'll want to be. Additionally, he'll want to get 4K and HDR. It looks far better than plasma. Leo recommends checking out the 2017 Value Electronics TV Shootout.
Scott joins Leo to talk about the OLED burn-in problem that some LG phone users have been complaining about. Scott says that OLED TV makers have been using a technique called "pixel shifting" or "pixel orbiting" to combat burn-in since the pixels are subtly and constantly changing. Now phone makers are using the same technique. But it's odd because Leo says that both Samsung and Apple are using OLED screens and there haven't been many complaints. Scott says as long as you don't have the same TV image on for hours at a time, burn-in won't be an issue.
Leo got the Apple TV 4K yesterday and says it looks really good. Scott says there's some really great stuff in it and he thinks it could be a Roku killer. It's very polished and crisp. Scott says that the one problem the Apple TV 4K has is that the up conversion feature isn't the best and as such, anything you watch that isn't 4K at 60p doesn't look all that great. Apple is planning to address the problem with a TVOS firmware update 11.02 which will feature "auto switching" that will fix the up convert problem.
Jim was having an issue with a blue line on the bottom of his Vizio and they shipped out a replacement TV with professional installation to replace the TV. It was a great customer service experience. Leo says that's a fantastic thing that rarely happens these days. Margins have shrunk so drastically that we lose that kind of support service. Vizio also has a really good product, so they're standing behind it.
Scott says that there's a dreaded disease in home theater, and technology in general, called upgrade-itus. Sure, TV manufacturers come out with new models that address customer comments and wants, as well as new features, but for the basics, there's really nothing anything new this year over last. Just more whistles and bells.
Nancy has an Android phone, her kids have iPhone. Which assistant should she get, Amazon Echo or Google Home? Leo says it doesn't really matter, but for Nancy, using the Google Home would be similar to Android's voice assistant. The Echo has been out for a few years now and it's a mature system, whereas Google Home just came out not long ago. Google Home is better for facts because of its search knowledge. Amazon Echo is better for home automation. It works well with a variety of Internet of Things devices. Google Home isn't quite there yet with Internet of Things.
Tom uses his AirPods with his AppleTV and after a recent tvOS update, he has no volume. He called AppleCare and they said he shouldn't have that capability in the first place. But Tom says it worked just fine until the tvOS update. Leo says it sounds like Apple broke the connection in the update. That's terrible. It may be that he'll just have to re-pair them to the Apple TV. He should try another set of Bluetooth headphones or a speaker as well. If that works, then it should work with the AirPods since they use the same Bluetooth standard.