Laptop or desktop computers and any components within.
Maurice says that Echo is a great idea, and Amazon's $35 Connect box makes it possible to call 911 in emergency situations. Rich says that Echo is designed to not dial 911 because the infrastructure isn't set up for it yet. That's why the optional connect box is a good idea until they get it figured out. But it also has to do with location services for 911. It has to know where the emergency really is.
Jeff has a Brother printer, and every few hours, it loses its connection to his network and he has to sign back in. Rich says that the printer may go to sleep and if he presses the button on the printer, it wakes it up and the computer finds it again. But Jeff says he has tried it, and Windows still says it's offline. Jeff says it may also need a firmware update.
Sheldon has bought a SmartThings security system and wants to know if he can incorporate a keypad to disarm the alarm, rather than using a mobile device. The chatroom says that the ADT Security Hub will work, but Rich says that's an expensive option that requires monthly monitoring. SmartThings has other options to consider here, though.
Dickie D is back. This time with a selfie stick with it's own built in LED light. The Mpow Selfie Stick provides a wide-angle LED light with low, medium and high brightness adjustment modes. In the back there's a convenient mirror so you can see how you look before the camera goes off. Built into the handle is a 1500mAh battery. It's charged via amicro USB charger cable which may not get in the package. But any tech person has a lot of them laying around. The company says the battery provides about 72 hours of LED fill light time, 30 hours of Bluetooth connection time on a single charge.
James has 300 DVDs that he'd like to put on a media server and watch using Amazon Alexa to launch them. Rich says that the first thing James would need to do is "rip" them to a hard drive. He can use a combination of HandBrake and VLC Media Client to get them into digital files. Then he can put them on a network attached storage device.
Felicia had her HP printer ink cartridges refilled, and now her printer won't accept the cartridge. It just says it's incompatible or counterfeit. What can she do? Rich says that printers are cheap because they can make up the cost on ink. Rich also thinks, however, that the contacts on the cartridges may just be dirty. So she should clean them with some distilled water and a coffee filter. Nothing that has threads to it. She should give it a good wiping down and try again. It should be able to see it then.
Chris is looking to get security cameras. Should he go with Nest or Ring? Should he have a service? Rich says he has a combination of the two, but it depends on if he wants a managed solution. Rich says that there really isn't a need to have a managed solution. It's expensive from month to month. Chris can piece together his own solution and do just as good.
Anthony wants to know what the advantage is of getting an Apple TV if all the modern TVs are so-called "smart" TVs? Rich says that apps are always better, and updated more on a dedicated device like the Apple TV. Smart TVs, on the other hand, rarely get updated, if ever. TV makers are in the TV business, not the app development business. So Apple TV has that advantage.
Daryl has a hard drive that has bad bearings, and he needs to get the data off it. He's tried to have the board on the drive replaced, but now it says it needs the original board or ROM. How can he get the data off this bad drive? Rich says that at this point, only a data recovery service like DriveSavers will be able to get the data off it, and it's not cheap. Rich says that it's odd that the data company would require him to get the proper materials. He recommends going to another company.