Hardware

Laptop or desktop computers and any components within.

Why can't I read my Western Digital portable hard drive?

Western Digital MyPassport

Episode 1538

Ron from Westminster, CA

Ron bought a Western Digital Passport USB hard drive and he's having issues with it. Ron can see it in the device manager, but he can't access it on the computer. Leo says that a USB connected drive only means the computer can see the device. Doesn't mean it can read it. Drives do die, and sometimes they die sooner rather than later. That's why Leo recommend SSD drives for the main drive and a spinning drive for data. It sounds like his drive has simply died.

How can I get my data off a failing hard drive?

NewerTech Universal Drive Adapter

Episode 1538

Steven from Fort Wayne, IN

Steven's sister has a 2011 MacBook Pro with a failing hard drive. She hasn't backed it up either, and there's a lot of pictures that they want to save before the hard drive goes belly up. Leo says it's good news that the computer can still see the drive and it can be mounted. The drive may be a little "messed up" and it can't read or record the data reliably. Unfortunately, in the Mac world, there aren't many good disc utilities.

New MacBook Air, Mac Mini, and iPad Pro Announced This week

Apple iPad Pro

Episode 1538

Apple announced an updated MacBook Air, Mac Mini, and a far more powerful iPad Pro with an 11" screen, that is faster than not only most MacBook Pros but just about every laptop on the market. This is thanks to the A12x Bionic designed by Apple. Leo says that Apple is signaling that desktops and laptops are on the way out, and iPads are here to stay. Apple is also planning to dump Intel in favor of their own chips in the future.

Dick DeBartolo, The Giz Wiz

Dick DeBartolo

Episode 1537

The Virtuali-Tee offers a guided tour inside your body! It's easy. Put the Virtuali-Tee shirt on, open the app and point your device’s camera at the Virtuali-Tee. The app scans the Virtuali-Tee and you'll see an image of the internal body system. Then you can – and kids will love this part – virtually dissect the organs in gross detail! Tap anywhere on the screen to peel back the layers of the body and interact with the different systems and organs by clicking on the hotspots.

How can a disabled user work with a computer?

Computer with keyboard and mouse

Episode 1537

Bill from Anaheim, CA

Bill is disabled and needs help getting his technology to work. Leo says that there are foundations that are dedicated to helping disabled people configure their tech for accessibility. They will also help him get a better price or even have it underwritten. Most computers and mobile devices do have limited voice control. Check out the NationMSSociety.org. There is an article there on living well with MS and it contains a section on accessibility in technology.

What's a good Bluetooth headset for his iPhone?

VAVA MOOV Bluetooth Headphones

Episode 1537

Kevin from Missoula, MT

Kevin wants a wireless Bluetooth connection to his mobile device so he can be hands-free. Leo likes the headsets that have a wrap around your neck, but it contains a huge battery to let you listen for hours. Motorola headsets are great. Jabras are also good. These VaVa Moovs have nine hours of battery life and support APTX Bluetooth. The Anker Soundcore is a good speaker option.

Apple Announces New iPad More Powerful than their Laptops

Episode 1537

At this week's Apple Event in New York, Apple announced a new iPad Pro, which is faster than most MacBook Pros, and just about any laptop on the market. Leo says that proves that the future of computing for Apple is the mobile iOS platform. They're reluctantly updating Macs, and Leo thinks that Apple will not only abandon Intel entirely in favor of their own chips, but they will continue to be mobile centric. The Desktop is not long for this world. And Apple showed that both AutoCad and Photoshop can run on it with no trouble.

What computer do I need for video editing?

Dell Precision Workstation

Episode 1537

Gary from Walla Walla, WA

Gary wants to buy a PC for video editing. How much should he spend? Leo says that just about any PC can do video editing. The money comes from how much performance he'll want. Leo uses a Dell Precision Workstation with Xeon processors that scream. So they are very powerful and expensive. An iMac would be more than adequate, though, to capture and edit home movies. A MacBook Pro would also work.

Apple to Stop Reporting Quarterly Sales

Episode 1537

Apple announced this week that it would stop reporting quarterly sales reports during their earnings calls. They will cease letting investors know how many iPads, iPhones, MacBooks, etc. leaving them to simply guess. Leo says that how well a business is doing is directly tied to their sales report, and it may be that since the iPhone grew 0% this quarter, that Apple is concerned how reporting sales affects their stock prices. But Apple also derives a great percentage of their incoming from services.