Laptop or desktop computers and any components within.
Jim has a Windows 7 computer and about two months ago it started messing up his mouse, which freezes up for a few seconds or up to 5 minutes. It usually happens after checking his email and then going online for awhile. Then he exits out and the mouse freezes and he has to reboot. Leo says that there's probably something running in the background that's slowing down your computer and causing processes to back up. Leo suggests trying another browser, like Google Chrome.
Bob wants to know where he can get a basic answering machine. Do they make them anymore? Leo says that you can still get them from AT&T and Panasonic. Most of them are cordless though, with a basestation for the wireless phones. So it's a phone system and an answering machine all in one. And they're all digital, so there's no tapes to buy. Check Best Buy, Staples, and even Amazon. Leo likes Panasonic because they use the DEKT2 standard.
George is visually impaired and DirecTV has changed the font size of their menu interface to the point where he can't read it from his chair. Is there a way to change it back? Leo says that you can customize the program guide, and if you can't change the font size, you could change the screen size for the director in the menu settings.
Stephen wants to get a voice operated home device to make phone calls for his mother in law. Leo says that the Amazon Echo only works with other Echo devices. Google Home Assistant, however, can be linked to your phone and can make phone calls by voice. The Chatroom says that Echo Connect will work to make phone calls, especially emergency ones. Leo says that these in home voice assistants are a game changer. Especially for older folks. Good solution. And there cheap enough now that you can put them in every room.
Brian wants to upgrade his MacBook Pro RAID drive and wants the fastest drive possible. Leo says that a Thunderbolt 3 external drive would be the fastest you can get for it. Leo recommends the Envoy Pro EX from OWC. It's also bus powered. But a 6TB drive is over $1,000. So it's not cheap. And you want to be sure you get fast drive that can handle it. Otherwise you're paying for speed you're not getting.
Mike is interested in the Anker Roav Viva. Leo says it's a great option for putting Amazon Echo into the car. Does it connect to his phone? Leo says yes. It will pair to Mike's phone through the Roav software and then play the music through his car stereo. It's quite clever. He'll want to check to see if it supports his car. Another option is called the Muse Auto.
Richard wants to get an SSD for his laptop. Leo says that some laptops are upgradable and some aren't. Leo recommends going to iFixIt.com. They have tips and tutorials on how to work on laptops, mobile phones, and a wide variety of computers. If anyone knows, it's iFixit. YouTube is also a great place to find out how to do that.
Ted put Linux on an old Vista Machine, but when he went to use the app Turbo Tax online, it said that it wouldn't support Linux. Leo says to try the Chromium browser in Linux. It's more open source. But being a standard web app, it should work regardless. Is it secure? Leo says it is, but it's not 100% flawless. It does have the benefit of being obscure, though. Hackers want to go after the most people, and open source is such a small segment that it's relatively off their radar. Certainly more secure than Windows Vista.
Lionel is looking for a used laptop, but all the ones he finds are using Windows 10. He wants to go back to Windows 7. Leo says that buying someone's used laptop is buying someone's problems. There's a reason someone is selling it. Leo recommends a refurbished computer from the original manufacturer like a Dell refurbished laptop. If he does that, there's a good chance he'll get a Windows 7 machine.
Will he find one with a CD drive? Leo says that will be a challenge. HP also sells end of lease laptops will a full warranty. That's a good way to save money too.
Matthew gave his mother in law a Dell computer Inspiron 17R 571 running Windows 10, but it's taking 5 minutes to boot up. Leo suspects that the spinning hard drive may be starting to fail, with difficult to read sectors. It could also be software that's hanging up the bootup process. Matthew should try using the boot log to see what may be causing the issue. He can get to this by holding the Shift key while its booting, and he can choose to create a boot log on the root level of the drive named bootlog.txt.