Hardware

Laptop or desktop computers and any components within.

What computer should I buy to edit video?

Episode 1480

Kelsa from Los Angeles, CA
dell.com

Kelsa is still using Windows Vista and has finally decided it's time to get a new computer. What should she get? She's a freelance reporter and actor, so she needs a lot of space and the ability to edit video. Leo says that for video editing, she should be looking to get either an iMac or Windows machine. Since she's against Mac, she should get a better quality Dell with an SSD and then use a lower budget editing program like Adobe Premiere Elements for under $100. Leo gets Dell Inspiron workstations for editing video at TWiT. An i5 or the AMD Ryzen processor would be fine. 16GB or RAM.

Why is my iMac getting so slow?

Episode 1480

LeBaron from Mobile, AL
https://www.macsales.com/

LeBaron has a 2010 iMac computer that is getting very slow, and Leo suspects that the culprit is a failing hard drive. The upgrade is non-trivial, but it can be done. Leo recommends going with a solid state drive to make it a heck of a lot faster. Then connect an external drive for the data. What Leo recommends is going to Otherworld Computing and look up the model. You can see what parts are needed, along with tools. Then decide whether to try to DIY or to have it done by a technician.

Why can't I show overlay text on screen with my video switcher?

Episode 1480

Joshua from California
https://www.easyworship.com/software/features

Joshua has a Blackmagic switcher with his Lenovo laptop for his church. He's trying to put words on the live feed, with a background using the Easy Worship software. But they say he needs a video card with dual HDMI ports. Leo says that's called "Chyron," and Lower Thirds. The ATEM Switcher should be able to do it, though, even without the Easy Worship software. In fact, the ATEM doesn't need a separate computer at all - It's turnkey, try taking that out of the mix.

The Giz Wiz ... on the road

Episode 1479

gizwiz.biz

The new Waterpik Sidekick has ultra-compact and convenient design. Dubbed the Waterpik Sidekick Water Flosser, it's great for travel and makes it easy to water floss anywhere, anytime. As you see in Dick's video below, it collapses easily for storage and fits in almost any purse or briefcase. It comes with a new flossing stylus with integrated classic tip and swivel handle. The tips are not changeable, so this is designed for a single user. The company says it removes up to 99.9% of plaque from treated areas. One neat feature is the global voltage plug.

Why does Dell use used parts for repair?

Episode 1479

David from Hollywood, CA
amazon.com

David is a filmmaker and uses an Alienware computer for editing. But after six months it's having issues, and he's had to replace the motherboard, battery, and now he's having other issues and Alienware wants to replace it with a refurbished laptop. He also found out they've been replacing his parts with used parts. Leo says that's a common practice since they get computers back for return and can't sell them as new. So they use the computers as parts to repairs. The parts are still perfectly good. But they should tell you that is what they are doing.

Why can't I see the bottom half of my screen?

Episode 1479

Larry from Ventura, CA
www3.lenovo.com

Larry has a Lenovo Yoga 720 convertible laptop, but when he plugs it into a dock, it doesn't show the bottom part of the screen. However, when he uses it in tablet mode, it's fine. Leo suspects that the monitor driver for the computer monitor is wrong. If it's using a generic driver, it won't show the whole screen. In this case, go to the monitor's website and download the latest drivers. Also, look in the monitor settings for "under scan" and enable that.

What printer should I buy?

Episode 1479

Barry from West Los Angeles, CA
epson.com

Barry needs a new printer that can print on Legal paper sizes, but can also fax. He's looking at a Brother, HP and Epson. Leo says that it depends on how much you use it. If he's rarely going to print, then a laser printer is a better choice because the ink doesn't get dried out in the nozzles. But if he's printing a lot and needs color, then an inkjet will certainly suffice. All three make good printers, but Leo prefers Epson. However, Brother makes very inexpensive yet very good laser printers.

Is the computer designed specifically for senior citizens any good?

Episode 1478

David from Arvin, CA
WOW Computer

David got an email advertising a computer ideal for seniors. Leo says that FirstStreet for Boomers and Beyond sounds like a WOW computer and Leo has played with it and kind of likes it. It runs Linux, so it's very secure. It has a browser, email program, and video chat. But Leo has a problem with the price. It's about $1,000 and it may require a subscription to their service. It's also the only one company that supports it. Leo says that using a Chromebase desktop is a better option, and it's half the price.

Why did my webcam stop working after removing malware?

Episode 1478

Melanie from Irvine, CA
HP Webcam

Melanie finally managed to get her Gmail fixed. After the computer tech removed malware from her computer, her webcam doesn't work. Leo says that there's a lot of people out there that know a lot about computers and considering how bad tech support has gotten, they can be valuable help. But sometimes they can break more than they can fix, and this is one example of that. Leo suspects that while the tech was cleaning out the malware, the malware attached itself to a file and it was then removed. Or, he wiped out Melanie's browser plugins. It's hard to tell.