Hardware

Laptop or desktop computers and any components within.

Why can't my XP machine boot up?

Louis from Palos Verdes, CA

Episode 1155

Louis downloaded something and now he can't do anything when he boots up. Leo believes that the computer's hard drive is failing and that's what's causing the computer to stall on boot up. Considering it's an XP machine. Unlikely it's what Louis installed. Leo says it's not really worth fixing. He advises going to Walmart and buying an HP Stream for $250 and move on.

Why can't I save to PDF using my scanner?

Terry from Riverside, CA

Episode 1156

Terry uses an Epson scanner-printer but he can't export it to PDF. An error occurs. Leo says that a PDF creation program could be an easy workaround that can talk to the printer. But it sounds like a corrupted driver. So go to Epson and download and install all the latest drivers. The chatroom suggests trying from the printer first. There are options on the printer/scanner itself. If it works, then you know it's an issue with your computer connection. What Leo advises is to remove the printer entirely and reinstall it. That can completely remove the drivers and then reinstall them.

Why can't I update to Windows 8.1?

Ivan from Salt Lake City, UT

Episode 1156

Ivan is frustrated because he can't seem to update to Windows 8.1. It keeps erroring out after downloading 2 GB. Very frustrating because he is a truck driver and he has to use his mobile data to do it. Leo advises setting Windows to automatic updating so he doesn't have manually try downloading it every time. Also, there's a technote here on how to create your own installation on a flash drive or DVD. That way you can install it directly.

Dick DeBartolo, The Giz Wiz

Episode 1155

This weeks' gadget is a selfie stick that comes with a bluetooth remote control for under $10. It's called the UFCIT Extendable Selfie Handheld Stick Monopod with Adjustable Phone Holder and Bluetooth Wireless Remote Shutter. Works for both iPhone and Android. The bluetooth shutter button alone will set you back $30. So it's a deal. And with Amazon Prime, you get free shipping.

Can I use remanufacturered or third party ink cartridges with my Epson printer?

Julian from Santa Barbara, CA

Episode 1155

Julian bought an Epson Workforce Printer with Precision Core. Can he use third party ink with it? Leo says that he thinks those solutions are a false economy. First, they may replace the head when it replaces the ink cartridge. But if it's a multi cartridge printer, then it likely doesn't. Some companies have chips in their ink cartridges that prevent you from using them. The ink is fairly affordable on Epson printers, but at half the price, it depends on if you're happy with the results.

Scott Wilkinson

Episode 1155

Scott Wilkinson

This week, Scott joins us to talk about how this week is one of the biggest weeks to buy a new TV. The Super Bowl is one of the things that keeps live TV going, and streaming the big game has been done over the last few years. According to Variety, NBC will be streaming the big game as part of an 11 hour block on NBCUniversal.com. There will also be 4K cameras shooting the action for instant replay, so they can zoom in and still have high def images. Leo would love to see a UHD version of the game.

Is there a market for high end smart watches?

Episode 1154

Dave from Fullerton, CA
Apple Watch

Dave says that there will be a market for the Apple Watch. Leo agrees and says that Swiss watches are worried that these smart watches will put them out of business. Especially the really expensive watches. But those expensive ones are status symbols, and nothing more. A good reliable watch now is under $10 thanks to quartz movements. It's really all about jewelry.

How can I get my ASUS ZenWatch to wake up?

Episode 1154

Steve from San Antonio, TX
ASUS ZenWatch

Steve got an Asus Zenwatch and he wants to know if it's a good smart watch. Leo says that it's a nice watch that has some good software. But it's ambient mode is a bit tedious because you have to violently shake it to wake it up, and sometimes it just doesn't know you're looking at it. Leo suggests updating the watch to the Lollipop version of Android Wear. They've worked on that. He can set the 'time out' for longer if he needs to as well.