Best backup practices and recovering lost data.
Backup and Recovery
Horatio wants to create a RAID for video editing, and he wants to know if the RAID provided by his Intel motherboard is good to use. Leo says that the RAID that is built into the motherboard is a software RAID called "BIOS RAID", and that's fine. But Leo says that a RAID card is more robust and better.
Richard is concerned that his backup won't be safe from the NSA. Leo says that Carbonite is as good as he can get because it has a "trust no one" encryption. Only he has the key to the encryption, not them. So that makes it a good choice.
However, there is a transfer point between his ISP and Carbonite. So the government can always go there and demand the "SSL" keys. And perfect forward security prevents the US government using older keys that are outdated.
(Disclaimer: Carbonite is a sponsor).
Adi is calling Leo via Skype and the Samsung Galaxy SIV Mini. He says that Skype in Europe is great. He also says that Samsung has a new backup app called Samsung Smart Switch which allows him to transfer apps, data and settings to a new phone. This works through the computer, so it can transfer data from any phone.
Brad wants to be able to transfer images he takes on his phone and sync them to Picasa. He's set up his Google Drive and Picasa to monitor it. With Google being able to sync automatically, is that a good solution? Leo says sure, but there's numerous other choices. DropBox, Facebook, and Google+ will also automatically sync to his phone if he chooses to and stores them. SmugMug's app will as well, and in full resolution.
Ron has a MacBook Pro that he bought in 2012. Lately he's been getting beach balls and crashes. He took it to the Apple Genius and they reformatted the computer. Leo says that's standard because they can't tell at first if it's software or hardware. Restoring the computer to its native state can eliminate a software issue easily. He restored it from the backup they made and now he's having trouble. Leo says it could be a bad backup.
Geri's computer is taking forever to open files. She's thinking that she has to reinstall Windows to get it running right. Leo says that may be the best option as the hard drive may be hard to read in the current configuration. Formatting the hard drive and reinstalling Windows will get it back to it's clean and tidy condition. She should back up her data first, though.
She can run the Windows Install and choose the "repair" option first. If that doesn't work, then it may require a reinstall of Windows. She may want to get a new hard drive as well.
Chuck had to reformat his computer's hard drive, but when he tried to restore the image, he had a bad disk. It took him two weeks to fix that, but now he wants to create a restoration or image disc for his desktop. Leo says that making a bootable disc image is pretty easy and here's a list of image software he can try:
Alexander is a photographer at age 11 and has a bunch of photos. He's finding that Photostream is great, but he'd like a third party backup option for his pictures.
Leo says that Alexander can do a traditional backup via an external hard drive, or he can use other options like Facebook, Google+, and a paid service called SmugMug ($12 a month). Flickr is great because it now offers 1TB backup space fore free, and then he can share with friends and family. He can't upload them all at once because they have a monthly upload limit, though.
Sam repartitioned his hard drive and now he's having problems with it. Leo says that partitioning is no longer necessary with today's modern hard drives. Sam has an issue that his partition isn't large enough now, though.
Leo advises repartitioning the drive to a single partition, then restoring Windows from the hidden recovery partition. Sam can do both from the install option. The key is to not delete the hidden partition. A third party option for this is EaseUS.
Donna de-partitioned her hard drive and now her computer can't read the drive. A partition tool can be a very dangerous thing and it's very easy to mangle the boot record. The best thing to do at this point is to re-install Windows. She doesn't need a partition at all, just make it one large drive.