Best backup practices and recovering lost data.
Backup and Recovery
Rob was using Adobe Premiere to edit his video, but he ran into problems when his external hard drive gets unplugged. Leo says that if a hard drive suddenly gets disconnected, OS X doesn't like it. Modern operating systems use a journaling setup that will save up a bunch of data before it writes to the hard drive. That's why OS X wants him to eject the drive first before disconnecting. When he disconnects while the hard drive is writing, then the hard drive writes a kind of 'word salad' to the hard drive that could corrupt it. He'll need some recovery software that can fix the file table.
Kevin has a NetGear Stora NAS drive and it's not backing up the way he wants it to. He uses Google Drive and it's not syncing to it. Leo says that Google Drive is syncing to the local computer and not the NAS. If he sees the NAS mounted on his computer, then he should get the NAS and the local computer synced first. Since Kevin uses a Mac, Leo uses ChronoSync but Super Duper is good too.
Greg has an issue with Carbonite. He wants to transfer his data from one computer to another, and they want to handle it for him. Can he trust them to handle the data? Leo says that Greg can do it himself, but if he's not all that technically apt, then he can absolutely trust Carbonite.
(Disclaimer: Carbonite is a sponsor)
Doug ordered a new iPhone 6 Plus. He has his old iPhone 4 backed up. He also has his Samsung phone backed up. He wants to restore the apps he had from his old iPhone, and his calendars and contacts from the Samsung, to the new iPhone 6 Plus.
Leo says backup the iPhone 4 to iTunes and restore it to his new iPhone. Then sync the contacts to Google and log into his Google account on the iPhone 6 Plus. It'll sync and his contacts and calendars will be there.
Karen is looking for a good backup solution and Google Drive has been a bit of a headache for her. She has several terabytes of data. Leo says that's the problem right there. Backing up data takes a long time and we have to be reasonable on what we can store online.
Robert wants to upgrade his MacBook Pro into an SSD and then clone his hard drive to it. Leo says to use SuperDuper to clone the drive to an external drive, then copy it to the SSD. He should just make sure he has a large enough drive. Go to MacSales.com. They offer great stuff and will walk him through the process.
Earl has an old iMac and can't transfer his files to his new iMac. He wants to move the program from the old to the new, but he doesn't have any disks. Leo says that Microsoft Word for the Web, which is free, or Google Docs, would work great. He doesn't need new software. He can just backup his data with a USB key and then bring it to the new Mac and use Office for the Web or docs.google.com to open it.
Daryl wants to know how long Carbonite will take to backup his hard drive. Leo says to take 740kbps x 60 then divide by 10. 10 KB per minute. If he does the math, it takes quite a bit of time. Carbonite knows this and as such, Daryl can request to have a hard drive sent to him and then he can back up his system and sent it back.
Nancy has an iPad 2 and now she's running out of room. She's downloaded all of her pictures, but she's worried about Apple deleting her iCloud backup if she hasn't backed up within 180 days. Leo says it's easy to just turn on iCloud backup on the iPad in the settings and it'll do it automatically. But if she has run out of space, then Leo advises to either go in to the settings and delete the iCloud backup, or pay $0.99 for 20GB. Then she won't get that warning.
Chuck got a new computer and now he can't back up his new hard drive with Carbonite. Leo says he'll have to go into the settings and tell it where the data is now. Especially considering that Chuck has partitioned the hard drive and Carbonite needs to know where to find the data.
(Disclaimer: Carbonite is a sponsor).