Philip says that after a Windows 10 update, two of his HP laptops won't let him view multiple tabs anymore. It's all full screen. The only way to go back and forth is to click on a "task view" button and select a smaller window to "activate." Leo says there are gesture controls that nobody knows about in Windows 10 and chances are good that Philip accidentally activated "tablet mode." In the lower right-hand corner, there's a quote box.
Richard wants to know if he can run Windows off a thumb drive for security. Leo says that's a smart idea and it's not uncommon for Linux users. He should just understand that it will be slower. But it will enable him to simply reboot if something goes wrong. Leo recommends using a disk imaging command to make a disk image onto his thumb drive and then he can just blast it back on when it goes wrong. He can even make it bootable.
Steve's Dell computer was for the family, but now he wants to just use it for himself. How can he convert his account to admin without losing his data? Leo says it's just a matter of going into his Windows 10 user settings Control Panel and select "administrator" for his account. He'll have to have admin access to do that, but that's how it works. He can get more information how to do this at windowscentral.com.
Jeff installed Bluestacks on his Windows 7 PC, and then he updated to Windows 10. Bluestacks is a program that lets you run Android apps on Windows. Jeff has an Android app called MovieHD and all of a sudden it's saying he has no connection, and to "please try again." Leo says Bluestacks is far from perfect — it won't run all Android apps. The app may have worked at one time, but Leo says that doesn't mean it will continue to work.
Clyde wants to know if he can just get rid of his administrator account to prevent malware from getting installed, or should he just hide it? Leo says he can create a hidden administrator account. His computer will just need admin access to install software. That's just as secure.
Jim called to ask about how he can reinstall Windows 10 on a computer that's been given him if the person who bought it owned the software. Leo says that was the old way of thinking. The new way of thinking is that Windows 10 is licensed to the computer, and not the owner. So if he was given a Windows machine that runs Windows 10, and needs to format and reinstall Windows, it will activate.
Kim got a computer recently from a friend and she can't log into her account. It keeps asking for the previous owner. Leo says that the best thing to do is format the hard drive and start over. That way she can set it up for her preferences and make her account the primary account. Windows 10 has great reset options, and she won't even need a Windows key anymore. She should just make sure to back up her data and files first. Then hit the Windows Key and type "recovery." She'll get the choice of several options. Then she can run the recovery and it'll reinstall Windows.
Travis is having trouble getting the Windows update that will fix the Meltdown/Spectre exploit. Leo says he should make sure to update his antivirus first, because the fix will break the AVS and crash the machine, forcing a reinstall of the OS. He may also need to do a BIOS update. In fact, the entire machine may need to be updated to prevent the Windows OS update from breaking the machine.
Frank is frustrated because his Windows 10 screen is unreadable. It's frustrating because the white background and the blue letters make it difficult to read. Leo says that in the Accessibility settings of Windows 10 there is a high contrast mode which he can turn on and off by holding down the left "Shift," "Alt," and "Print Screen" keys. He can also choose to turn it on permanently in the settings.
Jason has an old HP Pavilion and he's upgraded it to Windows 10. Recently, it hasn't been able to start up. Leo suspects that the hard drive has started to die. Luckily, hard drives are pretty cheap. Then, to get his data back, he can get an external hard drive enclosure and move the data off it right away. The benefit is, the computer will run a lot faster, especially if he gets an SSD.