Windows

How can I stop programs from automatically starting when I boot up?

Autoruns

Episode 1448

Ron from California

Ron has noticed that some of his programs autostart when he boots up. How can he stop that? Leo says he doesn't like apps running in the background. There is a way to stop it, though. There's a power tool from Microsoft called Autoruns that will enables him to turn that stuff off. It's a part of their SysInternals Suite.

Why can't I update Windows 10?

Windows 10

Episode 1436

David from Texas

David wants to know if he has the latest Windows update. Leo says that the Windows 10 Fall Creators update is the latest — vs. 1709. David also says that while updating, he runs into a problem and has to manually remove the update, downgrade, and backup his PC. He can't delete the Fall Creators update. Leo says that the problem is that there's 32 bit software that is blocking the update. The Fall Creator's update won't work with anything 32 bit. It's odd that Microsoft enabled it.

Should I get an i7 laptop?

Microsoft Surface Book

Episode 1435

Qingnan from Los Angeles, CA

Qingnan is looking to get a Windows Surface Book. Leo had one and he thought it was an interesting design, but it fell short on performance. The second version is about to drop and it's supposed to be better, though. Qingnan is confused though with the processor designation — it has two different processors claiming it's the 8th generation. Leo says that's marketing and often times that can be confusing.

How can I connect my desktop to my TV?

Samsung Smart View

Episode 1432

Zachary from Victorville, CA

Zachary wants to play games and he's connected his desktop to his TV. When he tries to adjust the screen settings, however, none of the settings work. Leo says to try and change the settings before he connects the TV. The TV has a native resolution that is actually lower than the resolution on his desktop. He should check what his TV's native resolution is and then choose that setting that is as close as possible to it. He may also be in mirror mode instead of extended mode. So he should try and change that if he can.

Why does my PC go to sleep after a minute?

Windows 10

Episode 1430

Aaron from Massachusetts

Aaron wants to know about Windows' Advanced Settings that he can access via Windows Key + X. He's noticed it gives access to Control Panel and Leo says it has several settings to add and take away different features. But Aaron says the recent Windows 10 Creator's Update now puts his PC to sleep after a minute or two. How can find it in the new Control Panel? Leo says to look under the Power and Sleep settings. He went there and set it to 2 hours, but it still goes to sleep after a minute.

Why did my HP All-in-One speakers stop working after upgrading to Windows 10?

HP Pavilion All-in-One

Episode 1429

Victor from St. Louis, MO

Victor's HP All-in-One speakers quit working after he upgraded to Windows 10. Leo says that it could be a software issue, but it could also be that the cable that comes from the speaker itself may have become unseated. Leo says it's more likely that it's a driver issue, though. Victor should try Windows Key + X for the Device Manager and look into the settings for his audio driver and see if there's an X or a triangle with an exclamation mark to indicate a driver failure. Victor says it doesn't show his speakers at all and he can't install the drivers to get it going.

What is a factory image?

Windows 10 Start Menu

Episode 1429

Rick from Alabama

Rick has a 15 year old computer that still works. Leo says that's 210 in computer years! It's still working, but the question is, what can he really do with it?

Rick wants to know what a factory image is. Leo says that it's the official version of Windows that's a pure Windows 10 install without any of the features that his computer company adds (Leo calls that trialware or bloatware). Rick can download the Windows 10 Media Creation Tool and make a copy of it to install on his computer.