Windows update

Can I download Windows Vista update files?

Episode 1353

James from Montana
Microsoft Windows 10 Update

James has downloaded Windows Vista updates and he wants to keep them around in case he needs to update it again. Leo says Microsoft's official site is catalog.update.microsoft.com. There's also technet.microsoft.com. He should do them soon because Vista's end of life is in April. James could actually update to Windows 7 or 10 and it'll run lighter and better on that older machine, though.

Why is Windows 7 taking so long to update?

Episode 1353

Bob from Pennsylvania
Windows Update

Bob's friend has a computer who's Windows 7 update is taking forever to install. Leo says that Microsoft has patched it seven times to try and and speed it up and in 2016 they finally fixed the issue. Chances are, an update failed and that's what caused the logjam. It also could be malware that disabled the update utility without his knowledge. Leo recommends clearing all the updates and starting over.

Did Microsoft automatically update me to Windows 10?

Episode 1351

Dale from Upland, CA
Windows Update Notifier

Dale's Windows 7 laptop got automatically updated by Microsoft. Leo says that Microsoft has made Windows 10 is an automatic download, and since he had automatic updates turned on, it installed the update. Leo says that's nefarious. Leo says that the good news is he can hit the Windows Key and type "recovery." He'll have 30 days to roll it back to Windows 7 through the Windows recovery utility. Then Dale should install GWX Control Panel, which will prevent it from happening again.

Why did my keyboard stop working?

Jim from Missoula, MT

Episode 1311

Jim has several Windows 8.1 machines, and the keyboards on seven of them simultaneously stopped working. He found a fix for it, but he's wondering what happened. Leo said that it was probably an HP update that broke the HP keyboard drivers. They have a separate update from Windows that is always running enabling them to push updates on the fly. It sounds like their update ran afoul with Windows and caused the keyboards not to work. To turn off the HP updates, he should type Windows + Q, type "HP Update" and turn it off.

Why does it take so long to get Windows 7 updates?

Warren from Haymarket, Virginia

Episode 1302

Warren is a Windows 7 user who doesn't want to upgrade to 10, and he's frustrated that it takes so long to get updates. Leo says that they're supposed to have fixed that by now. Warren says that in theory they did fix it, but in reality it isn't fixed. It requires installing a service pack that doesn't really address the issue and several other things. Is Microsoft trying to frustrate us into upgrading? Leo says that's a conspiracy theory. He'll need the rolled up service pack update.

How can I update my video driver?

Gerald from California

Episode 1302

Gerald wants to know how he can upgrade his video drivers without paying for them. Leo says he shouldn't have to pay for drivers, they will come with the hardware he buys. So he should avoid any scam that requires him to pay for a driver. Chances are, Windows Update will have the driver update anyway. He can also get the Windows HQL driver. It's Microsoft certified and is usually the most bug free. Then there's NVidia's certified drivers at NVidia.com/downloads.

How can I get out of an update loop?

Greg from Wisconsin

Episode 1291

Greg was watching a live video stream and got a notification to update Windows and now it's in a loop and won't update. Leo says he's seen that issue. This is a case where running the updates manually is a better option. He can set his updates to 'manual' in Windows' settings. This is a good idea especially since Windows now updates to version 10 automatically without consent.