Windows update

Is my Windows 10 PC up to date?

Windows 10

Episode 1500

John from Encinitas, CA

John keeps getting mixed signals that his Windows 10 computer isn't updated with the 1803 update. One place says he is, but another log says he isn't. What can he trust? Leo says that 1803 was a so-called "feature update," and the green checkmark means that he's up to date with the important security updates, not the features that were added. Some users have experienced problems with the 1803 update, and Windows will roll back to the previous update, minus the security fixes. So John shouldn't be in too huge of a hurry to update.

How can I update my Acer laptop?

Windows 10 Upgrade Notification

Episode 1476

Lou from Los Angeles, CA

Lou is constantly being bugged by Microsoft to upgrade to Windows 10. Leo says Lou should. It's important to keep up to date (whether he wants it or not) to keep his hardware protected. But with a low storage device like Lou's Acer, he can't really update. Leo says in that case, it's incumbent on Microsoft to figure out how to update it. If he can't update, even if he wants to, and he's just being harassed by Microsoft, that's just bad.

Why does Windows Update cause problems on my machine?

Windows 10 Start Menu

Episode 1472

Jim from Simi Valley, CA

Jim says that every time he does a Windows update, something goes wrong. It always deletes the restore point after updating, too. Leo says that Windows is deleting the restore point because he doesn't have room for a second one. Freeing up space on the drive could help. Leo doesn't trust restore points though, anyway. They don't work very well.

How can I update my Windows tablet?

NuVision Windows Tablet

Episode 1463

Steve from Portland, OR

Steve has a NuVision Windows tablet and when he turned it on, it wanted to update, but it can't because there isn't enough space on the drive. How can he update it? Leo says that the biggest problem these tablets have is that there's no space to update it, and it's not possible to connect a thumb drive to do it. He did put a 64GB microSD card into the slot, but that didn't work either. Leo says that's because it probably has to update to the internal memory. Steve can try downloading an updated version of Windows 10 Creators Edition using the Media Creation tool. It could work.

What happened to the tabbed browsing feature in my browser?

Windows 10

Episode 1458

Philip from Canoga Park, CA

Philip says that after a Windows 10 update, two of his HP laptops won't let him view multiple tabs anymore. It's all full screen. The only way to go back and forth is to click on a "task view" button and select a smaller window to "activate." Leo says there are gesture controls that nobody knows about in Windows 10 and chances are good that Philip accidentally activated "tablet mode." In the lower right-hand corner, there's a quote box.

Should I update to Windows 10?

Microsoft Windows 10

Episode 1456

Brad from Canada

Brad doesn't want to update to Windows 10, even though he knows it's not that bad of a transition. Does he have to? He keeps hearing of problems. Leo says that it's all about the numbers. When there are hundreds of millions of computers updating, even if .05% of them have problems, that's still thousands of issues and people will post about it. Leo says it's still a great update that's worth doing.

When should I update Windows 10 to the Fall Creators update?

Windows 10 Creators Update - Cortana

Episode 1455

Jose from Modesto, CA

Jose wants to know when he'll be able to upgrade to the Fall Creator's update for Windows 10. Leo says that it's always a good idea to wait for Windows to offer it, but this week Microsoft opened it up to all devices, so he can go download and install it. Leo recommends using the Windows Media Creation Tool to put the update on a thumb drive and then run the installation utility to update it.

Why can't I connect to the internet on my laptops in Windows?

Wi-Fi

Episode 1452

John from Biddeford, ME

John is having problems with two Windows laptops (one 8.1 and one Windows 10). They will connect to the hotspots, but they won't connect to the internet. Leo says that's called "captive portal" and it requires logging in to gain access. It could also be a security update that is preventing it. It could be closing down a port that he needs to access the internet. He could try reinstalling the network driver.