windows recovery

How can I stop a blue screen of death in Windows 10?

Blue Screen of Death

Episode 1536

Simon from Yorktown, VA

Simon recently encountered the dreaded Blue Screen of Death. He suspected it may be his Chrome browser. Could it be? Leo says that modern versions of Windows don't really allow a program to call a BSOD these days. The operating system protects against it. But it could be a bad driver. Flakey hardware like a power supply or loose RAM can also cause it. But Chrome doesn't have system access to cause a BSOD. If he can replicate it, that could lead him toward the culprit. If it's crashing right away, that's usually a hardware issue.

How can I recover a deleted Windows account?

Windows 10 Action Center

Episode 1218

Gina from Venice, CA

Gina is using Windows 10, and uses a PIN code to access Windows. She's been getting error messages in Chrome, though, that she can't visit a site because she's not an administrator. Leo says that her Chrome browser uses her Google account to access websites, so it shouldn't have anything to do with her Windows account. It may have something to do with using a work account since the IT department may be blocking certain sites. She can just log out of that account in Chrome and log in using her personal Google account.