Windows 8

How can I get back images when upgrading Windows?

Richard from West Los Angeles, CA

Episode 1177

Richard upgraded to Windows 8 and lost a lot of photos that he can't replace. Will that happen in Windows 10? Leo says it shouldn't happen at all. Things may happen, but always, always backup before doing any kind of upgrade. In fact, if he doesn't have three copies of his images, he doesn't really have backups at all. Always backup and include one off site. That's really the only way to keep them safe.

When should I upgrade to Windows 10?

Roy from Denver, CO

Episode 1173

Roy bought Windows 7 for his new laptop. He hears that he will be able to upgrade to Windows 10, but why would he do that since he walked away from Windows 8? Leo says that Microsoft has made a lot of fixes to Windows that make it more like what it was before Windows 8's radical redesign. Users with Windows 7 and 8 will be able to upgrade for free. Leo says that Windows 10, which he has been using, has made major strides. That being said, he shouldn't feel the need to upgrade right away. He can wait a few months after it launches.

Should I get a Windows 8 laptop?

Episode 1160

Susan from Friday Harbor, WA
Dell XPS 13

Susan has an old Windows XP machine that she needs to replace. Can she still get a Windows 7 laptop? Leo says no, Microsoft ended Microsoft 7 release machines last October. She can buy a Windows 8 machine and then put Windows 7 on it, though.

Windows 10 is coming this Fall, and Microsoft will offer a free upgrade to it. So there's no real need to worry about having a Windows 8 machine. Leo says go ahead and buy one and see if she can live with it. She can even set it to boot to the desktop.

New Windows Exploit Discovered by Google

Episode 1149

Google has published news of a new vulnerability in Windows 8 that will allow hackers to create an administrator account and take control of the computer. Google let Microsoft know about it months ago and told them they would announce it after three months if Redmond didn't do anything. There's been no fix, so Google leaked the story as promised. Now Microsoft says they have a fix in the works. Meanwhile, hackers all over the world not only know about it, but Google has provided them with the suspect code to use. Swell.

How can I fix a stuck update in Windows 8?

Episode 1145

Todd from Sun City, CA
HP with Windows 8

Todd got an HP Pavilion 4 with Windows 8 and he's having trouble updating it. Every time he tries to update, it freezes up and he has to do an autorepair. Leo says that Windows 8 changed the way updates work. He'll have to do all the Windows 8.0 updates first, and he can get updates from the Windows Store. Once he's opened that, it'll tell him what updates he's missing.