windows 10

Why does my computer keep resetting?

Carol from Dana Point, CA

Episode 1401

Carol's computer monitor died, and she bought a new one. Now she has a screen that says "Welcome to your new computer" and her settings have vanished. After running a restore point, she got it back to normal, and the same thing happened the next day. Leo says that the her Windows profile may have gotten corrupted, which can happen. Carol can find instructions on how to fix a corrupted profile at support.microsoft.com. The best way to fix it is to reinstall Windows, though.

What's a good Windows alternative to the 5K iMac?

Episode 1400

Rob from Vacaville, CA
Microsoft Surface Studio

Rob wants to replace his 5K iMac with a Windows desktop. He loves the hardware, but he's just not a fan of macOS. Leo says that if he wants flexibility with his hardware, then Windows is a far better option. Leo says that he doesn't have to get rid of the iMac if he likes that hardware, he can just run Windows on it through Boot Camp. He'll just need to buy a copy of Windows 10.

What's the best backup for a home business?

Stuart from Beverly Hills, CA

Episode 1399

Stuart has a home business and wants to know the best backup option for him. Leo says that Windows 10 has backup software built in and it works well, but he's not thrilled with the backup being in a big blob of a file that he'd have to unfurl to see. Another option is to make a disc image that he can restore instantly. Imaging options include:

Toggle High Contrast Mode in Windows

Modern website design may look pretty, but it often comes at the cost of readability. Many websites have light colored text on a light background, such as light grey text on white. If you're frustrated by this new trend, there is something you can do about it on your end to make things easier. Microsoft Windows has a "high contrast" mode, and you can either turn it on permanently in the settings, or you can just toggle it on and off as needed.

How can I make my screen easier to read?

Episode 1395

Frank from Tullahoma, TN
High Contrast Mode Windows 10 screenshot

Frank is frustrated because his Windows 10 screen is unreadable. It's frustrating because the white background and the blue letters make it difficult to read. Leo says that in the Accessibility settings of Windows 10 there is a high contrast mode which he can turn on and off by holding down the left "Shift," "Alt," and "Print Screen" keys. He can also choose to turn it on permanently in the settings.

Why am I having problems clicking on links in Chrome?

Episode 1394

Jim from La Habra, CA
Google Chrome

Jim is running Windows 10 with an old Apple Airport. He's been dealing with a lot of buffering and connections that time out when he clicks on links in Chrome. Is it the router? Leo says it probably isn't. It's most likely a problem with the Windows File Association Database. It can't seem to find the file it's looking for. Leo says to reset the file associations in the basic Control Panel. It's in the app section under "Default Programs." It will also reset his default browser back to Edge, so he'll have to redo his default browser setting as well.

How can I use my iPhone with my Windows PC?

Episode 1393

Andy from Florida
WhatsApp

Andy has an iPhone SE and he noticed that he can text phones from his PC using the email address provided by the carrier. Another option is to use a texting app that has a desktop app as well. Options include WhatsApp and Telegram, but he'd only be able to use it with people who use those apps. Facebook Messenger is an idea though. It works in the browser as well as mobile device.

Why can't I disable the touch screen on my PC?

Episode 1391

Rich from Orange County, CA
Dell XPS All-in-One

Rich has a 27" Dell XPS All-In-One PC and he wants to turn off the touch screen. He tried deleting the driver, but the next time he reboots the computer, it just reloads it. He also tried disabling it, but that didn't work either. Classic Shell and StarDock's Object Desktop is designed to turn things off and replace stuff that's been taken out, so he could try those. It could also be that Dell has an underlying utility that keeps turning it back on.