Moe's computer is just shutting down He's running Windows 7. Leo says that with the age of Moe's computer, the hard drive is getting unreliable. It's likely time to just backup your hard drive and then swap it out for a new one and reinstall Windows. But it may be enough to reinstall Windows. Leo does this every year as "spring cleaning." It keeps it more reliable. So try that first. Backup your documents and settings folder. Then format that old hard drive and reinstall Windows. See if that improve things. But it's going to be time to replace that hard drive soon.
Greg was watching a live video stream and got a notification to update Windows and now it's in a loop and won't update. Leo says he's seen that issue now. Leo says this is a case where running your updates manually is a better option. Especially since Windows now updates to vs. 10 automatically without your consent.
Mark has been having similar issues with his computer crashing when it goes into hybrid sleep or hibernation. Leo says that hibernation has never really worked the way it's supposed to. It's just best to turn it off. Hibernation saves out the RAM and then when you turn it back on, it has to load it and often it'll crash. So just disable that option.
George's Windows machine force upgraded to Windows 10. Microsoft says that upgrading to Windows 10 is "normal behavior" when Automatic Updates are turned on. That will update critical updates by default. There's also 'Recommended Updates' which is also set to automatic by default. Windows 10 was set to be a recommended update, which is why it happened on George's PC.
Mike has been having issues with his Dell Inspiron shutting itself off while he uses it. This started happening after he updated to Windows 10. One thing that Windows 10 has problems with is power, sleep, and hibernation. Mike might try disabling those settings in the Power Management control panel. The freeze up and shut down while he's working shouldn't be happening though, and it could be a driver issue. Leo suggests Mike try reinstalling Windows 10, because sometimes an upgrade over top of an old operating system can go wrong. He should back up all of his data first.
Bill's hard drives keep disappearing from his computer. After he reboots, it'll say "fixing disk," and will be there for about 10 minutes before it disappears again. His SSD boot drive works fine, though. Leo says there are a lot of things it could be including hardware and cabling. He should go and look to see how its setup in BIOS. It should be something wrong with AHCI or a driver issue. Since he built the computer himself, there's no one he can call for help. Then again, the support from the major companies isn't helpful anyway.
Sam says it's time to get a new computer, and wants to know if he can bring along his old hard drive and put it in. His hard drive is pretty new, so can he swap one hard drive out and plug another in and start it up and get working? Leo says that would be nice, but it doesn't work that way. The Windows OS will look for the motherboards and chipsets and if it doesn't find that, it will have issues.
Louis is having issues with his start menu disappearing in Windows 10. Leo says that is one of the reasons why he recommends buying a Chromebook. It's just easier to use for basic computing. At this point, the best thing he can do is back up his data and start over. There's a recovery option in the control panel that will allow him to reinstall Windows. Then the problem should go away. It's a hassle, but it'll fix it.
Fred has written a batch file that will check IDs for his clients. But he's not a fan of batch files and would prefer an EXE. Leo says he can get a batch file compiler that can turn his batch file into an EXE file, but at this stage, using Python or Ruby to do what he wants to do is probably a batter way to go. That way he can compile it and turn it into an installable file. It'll also be more compatible. PowerShell is another option for Windows only users.