Billy is about to make "the switch," only the other way around, going to Windows. As an old timer, he feels that Apple has abandoned his demographic. So he bought a Lenovo X1 Yoga to replace his aging Mac laptop. Leo says that the latest Mac Laptops with Touch Bar are annoying and get in the way more than help. Lenovo is doing a lot of creative hardware on the Windows side, as are other manufacturers. Leo says to make sure you get all your updates, and then run the recovery utility to create a USB recovery boot disk. You'll need a 16GB thumb drive.
Joe was forced to upgrade to Windows 10 and he hates it. How can he have it run like Windows 7? Leo says that Microsoft dropped the classic mode. But there's an alternative. StarDock has several apps that can do it under their Object Desktop tab. There you will see Start10 and other apps that can make it look like how you remember.
John is trying to update Windows 10 and he gets an error message that says it cannot connect to the update servers. What gives? Leo says that it seems to be an ongoing issue with many Win10 users. Microsoft has a troubleshooter online that can help solve that issue. Some have solved it by uninstalling the network card and letting Windows 10 reinstall it.
Annie had a video file folder on her computer that disappeared. The folder, files — everything. Leo suspects that a disk error occurred and when it was cleaned up, it was removed. More likely, the folder entry in the file allocation table was removed. Chances are, the data is still on her hard drive, they just can't be seen by the OS. It's like losing a card in a library card catalog.
Joseph is blind and he uses a screen reader. He wants to customize his Windows sounds, but he is having trouble doing it. Leo says to create day to day limited/standard user accounts to run. If his screen reader needs an administrator level, then that's OK.
Greg has an employee who downloaded the 32 bit version of Windows 10 and installed it by mistake, rather than the 64 bit version. Can he reinstall it? Leo says that he'll probably have to wipe the drive and install from scratch. So he should make sure to backup the data first and then format the drive. He can't just upgrade on top of it, unfortunately.
Mike finally installed Linux Mint into his old Dell laptop. When he was partitioning it, Windows wanted 2/3 of the drive for XP. He's not planning on using it that much, so he made it as small as he could, but it won't let him. Leo says he doesn't even need Windows if he's not planning on using it, so he can just delete the Windows partition altogether.
Mark wants to keep Windows 7 on his computer. How can he stop the update? Leo says that Microsoft won't push him to update anymore. That was when he had the free update option. Now they're charging for it, so they won't push him to update unless he wants to buy it. He'll want to be sure he keeps updating Windows 7 to keep it secure, though.
Bob just got his first smartphone, the LG Aristo. When he plugs it into his PC to charge it, a window comes up that says his update is seven years out of date. Leo says it sounds like a Windows message about a driver and he can ignore it.