Windows

Is it true that Quickbooks and Excel don't work as well on Mac?

Ooma from San Juan Capistrano, CA

Episode 1114

Ooma needs a new computer and she's heard that Quickbooks and Excel doesn't work well on Mac. Leo says that there is a Mac version of Excel, and there is an online version of Quickbooks, but it's better to use in Windows.

Will Windows 7 be supported for awhile? Leo says yes. Microsoft will support it until at least 2020 for extended support, but Microsoft will end mainstream support in January 2015. Security wise, they will support it through 2020. Leo also says this is why Microsoft is pushing Windows 8 hard. Windows 9 is next year, too. But Ooma has until 2020 to change OS.

Why can't my computer see all of my hard drive?

Episode 1114

James from San Diego, CA
Hard drive

James just bought a 3TB hard drive, But Windows XP only sees less than a TB. Leo says that's not surprising. The bios of the computer may not see all the hard drive, but the OS is so old that it may not see it all either. For 3TB, he would need GUID. He can partition the drive into smaller chunks, though. He'll need a disk manager to do it. The XP Disk Manager should be able to handle it.

Should I update to Windows 8.1?

Episode 1112

G. Scott from Minnesota
Windows 8.1

G. Scott picked up an ultrabook the other day with Windows 8.0, but he's wondering if he should upgrade to 8.1. Is there a benefit? Leo says absolutely he should. There's significant changes that not only bring more familiar features back to Windows, such as the start button, but it's also a service pack update that buttons up some bugs and vulnerabilities.

He should go to the Windows Store and apply the update. Leo says that moving forward, he should always get the most recent version of Windows.

How can I run only Windows on my Mac?

Episode 1111

Karen from Charlottesville, VA
Apple MacBook

Karen has a MacBook which she runs Windows on, but she then deleted the OS X partition to run it solely on Windows. Leo says it's a legitimate use for a Mac if she prefers Windows because it's essentially a high end Windows PC, at least according to Walt Mossberg. Leo says that there is a Windows version of startup tools for Apple that she can get, which will boot up straight into Windows.

The Windows App Store is a Cesspool of Scams?

Episode 1111

Microsoft may be so anxious to get numbers up in its Windows app store that they aren't policing it. At least that's the story from How-ToGeek.com, which says that Microsoft doesn't care about app security. If you search for VideoLan's app, for instance, you get dozens of copycats which sell "help" to download the free app. It's a total scam! There's an app for the iTunes Player app for $9 that offers to help users download that free app as well.

How should I upgrade to Windows 7 from Windows XP?

Dale from Pomona, CA

Episode 1110

Dale has been running Windows XP and now that Microsoft has killed off support for it, he's looking to upgrade his computer to Windows 7. His company can give it to him in the form of a download. What does he need to do to prepare his computer?

Leo says to get an external hard drive and backup all data. Once he upgrades, he'll need to reinstall all the apps. When he gets the download, there's plenty of utilities for making a disc from the ISO. He can also put it on a bootable USB key, which is also a great idea.

Is it better to restore from a backup or a drive image?

Episode 1109

Larry from Mill Valley, CA
Hard drive

Larry's computer started to crash, and he had to do a complete restore. He's wondering if he should do an Acronis True Image restore or just reinstall all the programs. Leo says that there's a difference between a drive image and a restore. A drive image will create an exact snapshot of the computer from that point in time. Restoring that image will wipe out everything in the process and take him back to the moment he made that image. He can do a restore and it'll just restore the computer configuration with software, data and settings from the last time he set a restore point.