Why is my computer running so slow?

Joe from Valencia, CA

Episode 1316

Joe has a Dell Inspiron i7 and it slows down a lot. He's found that the best way to speed it up is to reboot, but he doesn't want to do that all the time. Leo recommends looking at his system's usage with Microsoft's Process Explorer. It could point to what applications are experiencing a memory leak. That's when programs don't release the memory when he's done using them. It could even be an extension running in the browser or Flash. It could also be a flakey hard drive.

Microsoft's First Windows 10 Update Meets Widespread Criticism

Episode 1313

Microsoft Windows 10 Start Menu

Microsoft's first anniversary update has broken many peripherals and applications. Leo says that since it's more difficult to roll back now that the Windows 10 deadline has passed, it comes down to waiting for your device or application to fix the issue with a new update or driver. Leo says that Microsoft should take a page from Linux and have a stable version when their updates start crashing systems.

The chatroom also says that Microsoft has reduced the rollback window from 30 days to 10 days. Leo says that still should be enough to determine if you like Windows 10 or not.

Why is my SSD running slowly?

Episode 1312

Michael from Fountain, CO

Michael bought an OCZ SSD to speed up his computer, and it's much faster than the SanDisk SSD. Leo says that's because of trim. SSDs don't have to be defragged, but with trim, they can accomplish something called "wear leveling." That way the SSD won't wear out prematurely due to an overused sector. It also allows it to be consistently faster. Without trim, SSDs tend to slow down over time. The good news is that trim is built into the OS now. He doesn't need AHCI, native command queuing, or hot swapping.

What happened to my icons in Windows 10?

Jakai from Atlanta, GA

Episode 1310

Jakai built his own super gaming and video editing computer. Now his icons are disappearing in Windows 10. Leo suggests clearing the icon cache. There's also a setting for hiding desktop icons, so that could have been enabled. Multiple monitors could also cause an issue as Windows will have issues knowing where the icons go on which monitor. Jakai should try disconnecting one monitor and see if it all goes back to normal. It may be that there's a corrupted sector on the hard drive.

Free Upgrade Period for Windows 10 Has Passed, but There Are Exceptions

Episode 1309

Microsoft Windows 10

The general public deadline to get Windows 10 has passed and if you want to upgrade now, it'll cost you $129. However, if you are reliant on assistive technologies like screen readers, and have to wait for those to be upgraded, Microsoft will give you some extra time to upgrade at no cost. Microsoft will update the OS two or three times a year from now on. The first big update is coming next week on August 2nd.

Should I upgrade Windows 10?

Episode 1307

Al from Vista, CA
Microsoft Windows 10

Al wants to know if he should upgrade to Windows 10 because he's getting tired of the reminders. Leo says that Windows 10 is the last OS that Microsoft plans to release and it will be consistently upgraded. He can disable the reminders, but he should remember that after this month, Windows 10 will no longer be a free upgrade. He should upgrade to get Windows 10 tied to his computer, and then he can downgrade back to his previous version. That way he'll have a window into the future.

How can I dual boot with Windows 10 and Windows 7?

Episode 1306

Tony from Woodland Hills, CA
Windows 10 Start Menu

Tony has a Windows 7 laptop and he wants to replace the hard drive with an SSD and then dual boot with Windows 10. Leo says it's completely doable. Leo recommends backing up his data and then replacing the drive. Then he can do a clean install of Windows 7, and then do the Windows 10 upgrade. Then he can also choose a dual boot option.

There are a few pitfalls doing this, though. Leo recommends Googling "Windows 10 dual boot" for tips.