Ben runs a Drobo 5N, but after he updated Windows 10 to the 1803 update, he started having trouble with it. He reset Windows, and now the Drobo won't connect. He even tried to use the image backup and it didn't work. Leo says that Microsoft changed the way it handles the network stack in 1803, and it may require extra drivers from Drobo to fix it.
Bruce does both Mac and PC work, and he's looking for a laptop that can handle both well. Should he buy a PC centric computer that can run a Mac virtually? Or the other way around? Leo says that there is no way to run macOS on anything but a Mac, especially not virtually. He could do a hackintosh, but not on a laptop. So Leo says go the other way, and get a MacBook Pro running Windows in Boot Camp.
Sam took a long vacation and now he keeps getting a password challenge in Windows 10, rather than his PIN. Leo says he can't set up Windows with a PIN unless he sets a password. It's likely tied to his Microsoft account. Leo says to try that. Once he inserts it, then he's logged in. It probably reverted to the Microsoft password after a long time of inactivity. Once he uses the Windows password again, he'll be good to go.
Sandy bought a used computer from a guy, and it's filled with software. Is that legit? Leo says that chances are, the computer hardware is fine, but it will be filled with pirated software that she doesn't have a right to or paid for. And chances are, it'll be a timed trial that will stop working down the road. That's a drag, especially if the timed software is Windows itself. But by then, the guy is gone. And he may also have hidden key loggers and stuff.
John keeps getting mixed signals that his Windows 10 computer isn't updated with the 1803 update. One place says he is, but another log says he isn't. What can he trust? Leo says that 1803 was a so-called "feature update," and the green checkmark means that he's up to date with the important security updates, not the features that were added. Some users have experienced problems with the 1803 update, and Windows will roll back to the previous update, minus the security fixes. So John shouldn't be in too huge of a hurry to update.
Luis wants to know if Windows 10's Spring update is worth accepting. Leo says that Windows 10 is pretty good, but the latest update, 1803, is breaking Windows 10 for a lot of users, and Microsoft is pushing it out. The best he can do is defer the update. Luis updated, but his hard drive is sluggish. Leo says that could just be a failing sector on the hard drive. Sometimes, reformatting a hard drive and starting over will fix it. Using an SSD will also solve that issue. So if he can replace the hard drive with an SSD, he'd be far better off.
Nick doesn't want to update to the Windows 10 1803 update. How can he keep from updating? Leo says that he can defer it by telling Windows he's on a metered connection (in network settings), but ultimately, he's going to have to bite the bullet. Leo says that he can save the update on a thumb drive, but Avast could be causing issues with the update. Nick should check out this article on windowscentral.com for common problems and fixes.
The Edge browser on Jim's Windows 10 computer has disappeared! What can he do? Leo says to hit the Windows key and type E-D-G-E. If it pops up, it's still on his computer and he probably accidentally deleted the shortcut. He can just right click on it and select "PIN to task bar" or "PIN to startup". Then he'll have it back. If it's really gone, he can always reinstall it from the Microsoft app store.
Linda wants to know if she can run her Android apps on her Windows machine. Leo says that there is an emulator called BlueStacks which is supposed to give Windows users that functionality. But Leo's experience is that it isn't all that consistent. And Leo says this is something that people are starting to want, and why developers are being encouraged to create Progressive Web Apps that run in the cloud.
John built a Windows 10 machine, upgrading from Windows 7. But now it's slowing down while playing videos and he has to do a hard reboot to restart it. Leo says there's a setting in the video driver that is for "hardware acceleration." If it's on, he should turn it off. If it's off, he should turn it on. That may fix it. He can right click on the desktop, then click through the following: personalize, display, change display settings, advanced settings, graphics property box, troubleshooting, change settings, display adapter troubleshooter for hardware acceleration.