Terri bought a new NetGear router but she still can't connect to the internet. Her ISP, Frontier, says that she needs a firmware update. Is this true? Leo says it may be. Terri is using DSLExtreme and Frontier together and it may be that there's an older version of the firmware that's causing the hiccup. Updating the firmware is easy to do. She should go to Netgear.com and download it. Follow the instructions, log into the router, and then run the firmware update utility.
Tony's router is starting to get flakey. Leo says that we've become used to using cheap routers. However, the cheaper the router, the faster it will wear out. If Tony buys a better quality router, it'll be more consistent and last longer. Netgear makes good routers.
The problem could also be Tony's modem. He'll want a DOCSIS III modem. For that, Leo likes the Arris Surfboard SB6141 which is $70 on Amazon.
Frank was sold on the notion that DSL was always on, but he's had cases where it get drops out quite often. Leo says that by comparison to dial up, DSL is always on. The drop outs are possibly due to being too far away form the central hub, as the farther away, the worse it gets. It could also be a signal that his router is starting to fail.
Fred gets really bad bandwidth with Wi-Fi. Leo says that's a common problem and three companies, including Plume, have started up to address it. Leo says that Eero is currently the only one that has a device out to solve the issue. It costs about $500 for three extenders that he would place all around his home, creating a mesh Wi-Fi network. Luma is a little less expensive, though.
Dennis is going to be RVing full time and wants to know the best way to stay connected. Leo says that he can get a satellite add-on to his RV and many come with it built-in. He'll always have to aim it where he goes, though.
Betty can't log into the internet with her Mac. It says there are no plugins to do so. Leo says to check your router connection to see if your WiFi router is turned on. You can do that in the Apple's Network system preferences. If you can't see your access point, you're not connected to it. If it's connected, then look if the internet connection is available. If the WiFi router isn't working properly, it'll be connected, but it won't go anywhere. It'll just be a local address starting with 168. Try resetting your router.
David's landlady has wifi but she doesn't want to improve the signal so he can get a better connection. Leo says you can get a WiFi antenna to improve your signal,but if you can convince your landlady to put the access point in a better location, that would be the ticket. Check out RadioLabs.com for tips on which directional antenna to buy to get a better signal. You could also offer to buy her a newer 802.11 AC router. Leo likes the Asus C3200. It goes a long way.
Jim's church has an auxiliary building that's about 300 feet away and they'd like to create a connection in order to broadcast the church service when they need overflow seating. Leo says he can create a directional Wi-Fi setup that will beam the service directly to the building without the need to deploy cable. He should check out this article at RadioLabs.com. It won't cost any more than running an HDMI cable.
James needs to set up Wi-Fi restrictions on his router. Leo says that it's very router specific, and he can go into his router settings and leave it open by MAC address. He can also schedule internet access. James will need a router that supports Access Control Lists (ACL).
Dave just bought an RV and he's looking for a booster for Wi-Fi and 4G Internet reception. Leo says truckers use Wi-Fi antennas and many have magnets. As for 4G, Leo says he won't really need one for that. It either works or it doesn't. And in areas of limited reception, the chatroom says that Weboost makes them for $200. It's essentially a 4G repeater.