Robert wants to extend his Wi-Fi range. What should he get? Leo says a repeater or extender will help. He'll just put it midway between where he wants to go and where his router is. That will usually work. But if he has issues with the signal getting blocked, he could try powerline networking.
Gloria has a Roku Stick and she's been told she needs a router to use it. Leo says that yes, she'll need wireless internet access. If her router doesn't have Wi-Fi built-in, then her choices are to either get a regular Roku and plug it into her modem via an ethernet cable, or buy a router which will handle wireless traffic from the Roku stick. It'll also allow her to connect to her laptop wirelessly. Leo says that if she calls her cable provider, they'll replace her modem with a Wi-Fi modem/router. They'll set it all up.
Gary has a Dell Inspiron computer running Windows 8 and it keeps dropping its internet connection. Leo says he's been having the same issues with one of his XPS 13 machines. Leo says that there is a function key that will turn off the wireless and if he accidentally hits it, he can disable it. But it's also an ongoing issue with Dell.
Ed is building a house in a remote area. Should he install Cat 5e or Cat 6 cable? Leo says that the faster it is, the more expensive it is. It's about 30% faster with each level. So Leo says to future proof your home, buy the 5e, but he should put in conduit so he can replace it with faster cables down the line. It won't speed up internet access, it'll just speed delivery of data within the house. Most people will just be using Wi-Fi, though.
Doug does a lot of traveling on the road and he uses a open Wi-Fi hotspots a lot. He's worried about the security of using those hotspots, though. Leo says that using a Virtual Private Network (VPN) is a good solution, as it burrows a secure tunnel through the hotspot so that all of his data is encrypted. He'd be totally safe and secure. The downside though it that using a VPN will slow him down a lot, and they are a challenge for some to set up. And the reality is, more and more of what he'll be doing online is encrypted anyway.
Che just bought a new Dell XPS Desktop and it's started to slow down drastically. He does a speed test, like Leo taught, and the desktop is much slower than his laptop. Leo says to try plugging the desktop directly into the router with an ethernet cable, and see if the speed improves. If so, then he's narrowed it down to the router. Leo says it could the hardware, but he could try reinstalling the Wi-Fi connection. There may also be conflicting Wi-Fi drivers at work between the hardware driver and the Windows driver. That can confuse Windows and slow things down.
Don just picked up the Dell XPS 13 per Leo's recommendation with the touch screen and he loves it. Leo says when buying a PC these days, it makes sense to "load it up" to future proof it and use it longer.
Anthony is buying a newly built home and it comes with Cat5 Ethernet cable. He's wondering how the Wi-Fi performance will be. Leo says it depends on the design, but he may need to get a few access points and salt the house with them here and there. Leo recommends staying within the family of his main router.
Rick is a truck driver and relies on open Wi-Fi access points. But a lot of them don't have parking space for his rig. How can he extend the signal so he can access their signal from outside the parking lots? Leo says that while there are Wi-Fi extenders that can pick up signals from a distance, he'll want to be sure he is a good customer at that provider. C Crane has a Wi-Fi extender called The Country Mile Wi-Fi. Another option is to buy a MiFi card, which uses 4G, and he can get that just about anywhere.