whatsapp

Can I Text Using VOIP?

VOIP

Episode 1600

Terry from St. Paul, MN

Terry gets a lot of phone calls from local numbers he doesn't recognize. Leo says that's called "Neighbor Spoofing" and it's designed to get him to answer the phone because the caller ID shows a local number. If it's important, they'll leave a message.

Can he respond to text messages with VOIP? Leo says he can partially. If he's using an app like WhatsApp, he can as long as the other side uses it. But if it's a "text subscribe to [enter number here]." It won't. VOIP doesn't support that.

Is WhatsApp secure?

WhatsApp

Episode 1516

Patrick from Palo Alto, CA

Patrick uses WhatsApp, but he's concerned about security on his phone. Leo says that the danger isn't that the app will be malicious. It's a safe app if he gets it from the Google Play or iOS App stores. But it is owned by Facebook, and they will use his data for advertising. It isn't using personal details, but some details such as search data, likes, and keywords.

Patrick is also worried that his old iPad isn't being updated anymore. Leo says that while he won't get the most recent iOS, the security updates will continue. Nothing to worry about there.

Why are my contacts wrong in WhatsApp?

WhatsApp on Android

Episode 1361

Marty from Los Angeles, CA

Marty uses WhatsApp with his family, but when he gets a call from someone, it has been displaying the wrong contact. Leo says that WhatsApp looks to the phone's contacts in order to identify who's in it. Marty's personal number may have gotten added to another contact, and all he needs to do is delete his number from that specific contact and it should be fine. Leo says it's probably just a messed up database.

How can I restore my WhatsApp chats to the iPhone?

WhatsApp for iOS

Episode 1359

Gordon from Los Angeles, CA

Gordon has made the switch to the iPhone and wants to know how to get his old WhatsApp messages back on his iPhone. Leo says that it was smart that Gordon backed it up to Google Drive, but WhatsApp says it depends on the phone being used. Since you recover chats from iCloud, Leo has a hunch it's not cross platform. Apple is very strict on how users can access data within the iPhone platform, but it's usually app centric.

Since Gordon backed them up, he can at least access them from Google Drive.

WhatsApp Not Vulnerable to Hacking, Experts Say

WhatsApp

Episode 1357

Many publications including The Guardian reported that the messaging app WhatsApp was insecure and hackable. The creator of that encryption protocol, Moxie Marlinspike from Open Whisper Systems, posted on his blog that this was incorrect. Now a large number of security professionals have written an open letter to The Guardian asking them to retract the story. There is no back door in WhatsApp, and the article was wrong. It was written in a sensational way to drive traffic.

Why can't I get replies from group text messages?

Episode 1248

Bruce from Riverside, CA

Bruce is having trouble getting responses with group texting through Verizon. Leo says that happens to his wife as well. Often they arrive a day later, sometimes not at all. Leo says it may be a handshake issue between carriers. It also could be that some people in the group text may be using iMessages with an iPhone. Most users don't realize that when they use iMessage, they're using data and not the SMS system. As such, some just don't get the message because they're on two different networks. The best solution is to go with a data only system like WhatsApp or Facebook Messenger.

Will I be able to use SMS with the iPhone?

Apple iPhone 6s

Episode 1229

Corral from Vancouver, BC

Corral is thinking of switching back to the iPhone after leaving it for Android after the iPhone 3G. He's concerned about sending text messages. Leo says that Apple always uses Messages for SMS. This is a problem for group messaging. But within the Apple ecosystem, it's best. Other options include WhatsApp and Facebook Messenger, and those are platform agnostic. The downside is, everyone has to use them.