If you've noticed that it's been getting harder to read websites lately, you aren't alone. The trend in modern website design has gone in the direction of smaller font sizes and reduced contrast between the text color and the background.
Leo says that most browsers can enlarge the screen text to make it easier to read. In most browsers, pressing "Ctrl" and "+" will make the text bigger, while pressing "Ctrl" and "-" will make the text smaller.
As we get bigger screens, text seems to get smaller because a higher resolution means smaller dots. Richard can go into the Windows' Control Panel and change the resolution settings to make his display show everything larger. Windows 10 also has a slider that will make the fonts larger.
Deborah knows that when you log into website, it gets logged somewhere. Leo says it's in the browser history. Deborah is wondering if her daughter could use that information to prove that she attended a class that her professor is claiming she was not there for. Leo says the browser history would only prove that she was on that specific site, which she could have been on from home. Deborah says that if it keeps track of when the site was refreshed, the timing of that refresh could prove that she was there.
Leo recommends a template based web builder like Squarespace, Weebly, Wix or Wordpress. Squarespace is great because it's free to start out, and then Arthur could either choose a template and customize it, or ask a group of experts help him add functions like logins, databases, social media extensions, etc. It's very expensive to do a professional grade website.
Dan designed his website using Google Templates and it looks weird in Chrome. Leo says that it sounds like there's a problem with Blogspot. He may want to try regenerating the site. His content is separate from the template, so he can change the template and see what happens. Then if it's ok, go back to the original.
Michele has an eCommerce site and she has to buy a secure encryption certificate for https. Leo says there's free certificates at a site called LetsEncrypt that can help with this. But her ISP will have to install them. Extensive or Wildcard certs are harder and have to be bought. Leo recommends DigiCert.
Jim has a friend who's website has received a message that their website has been hacked. Is this warning legitimate? Leo says it probably is. Most managed providers offer that feature, but there's also independent monitoring services like Site Lock. They'll monitor his website, but they won't patch it. He'd need to have a service that goes through all of his code to make sure it's patched and nothing remains of the virus that may have infected it. Jim should check out Qualys. They monitor and repair the site should it get infected.
Mike wants to build his own website. Should he learn how to write code or use templates? Leo says it really comes down to what he wants it for. He can get started with Google's Blogger and WordPress.com. Those are free, but they come with ads. There's also Wix and Weebly, which create special tools to make it really easy to create a custom template based website.
Victoria has an 09 iMac that runs El Capitan, but she got bit by ransomware. Leo says that's odd because the only ransomware is called "Transmission" and it's been eradicated after only being out in the wild for a day through Bittorrent. She gets a pop up that says "your computer is infected," though. Leo says that doesn't mean she has ransomware. It's actually a phishing scam trying to get her to install malware. And she can't get infected by it anyway. What it does mean is that the website is infected and she should avoid it.
Kate uses Ancestry.com to search her genealogy, but they've changed their website and she's having issues. Their tech support really isn't helpful, either. Leo says that for the price people are paying to have access to Ancestry.com, they should have decent tech support. Leo says that the issues Kate is having could be due to upgrading to Windows 10 and Chrome. So if compatibility issues are happening, she should try using a different browser like Internet Explorer.