Melanie finally managed to get her Gmail fixed. After the computer tech removed malware from her computer, her webcam doesn't work. Leo says that there's a lot of people out there that know a lot about computers and considering how bad tech support has gotten, they can be valuable help. But sometimes they can break more than they can fix, and this is one example of that. Leo suspects that while the tech was cleaning out the malware, the malware attached itself to a file and it was then removed. Or, he wiped out Melanie's browser plugins. It's hard to tell.
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Logitech has a new webcam called the C922x Pro Stream Webcam. It can record up to 60 fps in 720p, 1080p at 30 fps. It has software that will act like a virtual green screen to isolate your face over your game. It's the same price as the old one, at $99.99. It also comes with a mini tripod.
Microsoft had a public beta of the Anniversary Update, called the Windows Insider Program. That means millions of people used the Anniversary Update before it was released. So it's difficult to understand why there have suddenly been so many problems. You can't avoid the Anniversary Update either if you have Windows 10. Among the problems, the latest update breaks most webcams. The reason for this, apparently, is that it broke support for standard compressed video codecs MJPEG and H.264, the format those cameras use. There have also been reports of nonstop blue screens.
Isaiah has a video podcast and he's looking for a better camera with which to shoot not only in his studio, but also on location. Leo says that camcorders are on their way out, but they're still around. He'll want one that has live video out (via HDMI is best) that he can then connect to his PC (the HDMI port has to be on his PC as well). It really comes down to how much he'll want to spend, and if he already has a still camera, then chances are he already has a camera to do the job.
John wants to set up webcams on his property and access them at work. Leo says he won't want to host those at home. He'll want to use a third party service for that. It has to run multiple cameras and from all angles through one stream, though. Leo recommends Nest Cams, which he can access online. Streaming all of those cameras will kill his bandwidth, but using one would be fine. It would send the stream to DropCam and then he can access it through a browser which can be accessed by multiple computers.
Brennan has Windows 10, but his webcam app is crashing. Leo has a hunch that there's a driver issue, and that going to the manufacturer website and updating all the drivers would solve it.
Leo also says to try another program that can use the camera to see if it works. If it doesn't, then it's definitely the camera driver. If it doesn't crash, then it's the camera app that's causing the problem.
Jeremy plays Minecraft and several other video games and he wants to record his gameplay and broadcast it online. Leo says that if he's gaming with a PC, then Razer's Stargazer camera is ideal because it will make him look like he's actually in the game as he does commentary. For software, FRAPS is what he'll want. Some games have it built-in.
David wants to install some security cameras, but he doesn't want to pay for a cable length he doesn't need. How can he do that? Leo suggests going with a wireless camera setup. If he wants to create cables, instead of buying cables that are too long or short, he can build his own with attachments and a few key tools. But wireless is the way to go and most cameras use that. Axis has good wired cameras. Nest cameras are good for wireless.
Ludlow would like to get a 'nanny cam' of sorts for his elderly mother. Leo says that there's a great product to keep an eye on older parents without intruding, called Lively. It comes with a wrist watch that sends you messages about your parent's activity. It'll tell you if she's taken her meds, if she's getting active, and there's a life alert button. It's ideal for what Ludlow is looking for.