voicemail

Can I still buy an answering machine?

Panasonic DECT 6.0 Silver Cordless Phone with Answering Machine

Episode 1463

Bon from San Diego, CA

Bob wants to know where he can get a basic answering machine. Do they make them anymore? Leo says that he can still get them from AT&T and Panasonic. Most of them are cordless though, with a base station for the wireless phones. So it's a phone system and an answering machine all in one. And they're all digital, so there are no tapes to buy. Bob should check Best Buy, Staples, and even Amazon. Leo likes Panasonic because they use the DECT standard.

Why do I get calls that ring once before going to voicemail?

Episode 1318

Chris from Florida

Chris also wants to know why a call will ring once and then go directly to voicemail. Leo says that's an odd one and he has this happen too. Is it something the telemarketers have figured out? It could be carrier specific. Chris can sign up with the DoNotCall registry but that won't stop telemarketers from outside the country. Another option is to use Google Voice for everything, then he can program Voice to forward telemarketer calls directly to voicemail or reject them altogether.

How can I have a fax and answering machine on the same line?

Episode 1200

"Old Geek" from The Bronx

Old Geek has issues with his answering/fax machine. Leo says he can set a fax machine and an answering machine for different rings, but if he has them on one line, he won't be able to tell the difference between a fax or a voice message. Some have a pass-through for a fax and if he doesn't get the tone, it will pass the call to the voicemail machine. If he doesn't have that, then he's out in the cold.

Why can I not get text messages from my friends?

Apple iPhone

Episode 1191

Leslie from Laguna Beach, CA

Leslie can send out group text messages, but she can't get replies. Leo says this is because she has an Android phone, and many of her friends have iPhones (they're blue, she's green). So they end up talking to each other via iMessage. Of course, getting an iPhone would solve the issue. It really comes down to who starts the group message, though. If they start a group message via iMessage, Leslie is left out. If she can get everyone to use WhatsApp instead, she'll be fine. But that's kind of a hassle. Or, she can just use her iPad.

How can I check my voicemail and text messages from the web?

Episode 1158

Ryan from Covina, CA

Leo says there's an app called Pushbullet that will deliver phone notifications to his computer through the web. Ryan needs something that direct his voicemails to his email, though. He has tried Google Voice, and that works for voicemail but not necessarily text messages, because those would default to iMessages on his iPhone. If he can get people to text him to his Google Voice number, then he can check those texts on the web.

Why doesn't my computer wake up after going to sleep?

Sleep Mode

Episode 1148

Mark from Villa Park, CA

Mark has a 2 year old computer, and after a few minutes it just shuts off. Leo says it sounds like hibernation is enabled on the computer and that means it goes to sleep. Sleep is problematic because it can have issues waking up. It should wake up, reload the memory from the physical disk, and be active. But all too often it has an issue with this process. So Leo recommends turning off hibernate.

How can I turn off Google Voice?

Episode 1003

Nicole from Santa Clarita, CA

Nicole has a cellphone and was running Google Voice. She wasn't too thrilled with it so she cancelled her Google Voice account, but it's still active and friends can't leave a voicemail now. Leo says that a setting in the carrier's voicemail settings will fix that. She should install the Google Voice app on her phone and then turn it off.

According to the chatroom - dialing *73 or *730 will turn off call forwarding. If that doesn't work, she can call her carrier and ask them to restore her regular voicemail.