Verizon

What's the best carrier in LA?

Episode 1377

Rob from Santa Monica, CA
Cell Phone Tower

Rob wants to know who best provider is for the iPhone in Los Angeles? Leo says that in a huge metropolitan area like LA, he'll have his pick of the litter. He shouldn't trust the carrier coverage maps, as they are too optimistic. There are third party sites like OpenSignal.com that will give an independent assessment. T-Mobile and Sprint are also good, but they have dead pockets in the suburbs. AT&T and Verizon are best in LA.

Can I use my Google Fi phone on Verizon?

Episode 1377

Robert from Laguna Hills, CA
Google Pixel

Robert signed up for Google Fi and bought a new Google Pixel phone, but Google is having issues activating his account. Leo says that's disappointing, especially when they don't know what the problem is. Leo says it's a good system and Robert shouldn't give up on it yet.

Can he use it on Verizon until it does? Leo says yes. He should just ask them for a SIM and he'll be able to use it. It shouldn't add any software overlays, but it may download some apps. He'll be able to uninstall them, though.

ISPs Promise That User Data Is Safe in Spite of New Privacy Rules

Episode 1376

URL

It may not be an April Fool's Joke, but it sounds like one. Verizon, AT&T, and Comcast have moved to assure customers that while Congress has officially passed a law stripping privacy protections from internet users, their data will not be sold and they won't be spying on customers. This begs the question — why did they need the law passed in the first place?

Should I switch to Google Fi?

Episode 1375

Bob from New Mexico
Google Pixel

Bob is grandfathered in to unlimited data with Verizon, but he's thinking about leaving to go with Google Fi. Would it be worth it? Leo says that unlimited has a few caveats. It may be unlimited, but it could slow down dramatically after a few GBs. Google Fi takes connectivity from Sprint, T-Mobile, and US Cellular, picking the best one. It really comes down to how well the services work in his area. If Verizon is better, then he's better off staying with it.

Should I get a Google Pixel with Verizon?

Episode 1350

Rick from Torrance, CA
Google Pixel

Rick wants to know about the new Google Pixel. He wants to leave Verizon but they're working overtime to lure him back. What he wants to know is if the Pixel from Verizon is the same as the Google version. Leo says that he used a Verizon Pixel with a T-Mobile SIM and it was functionally the same. Verizon may hold up updates, though. Google Fi may have that same problem because you have to use Verizon's network with it.

How can I get my data from Verizon?

Louis from Michigan

Episode 1346

Louis is having an issue with his cellphone after he dropped it, so he decided to go with a prepaid version. All of his data is in the Verizon cloud and they won't let him retrieve it. Leo says that's because he's no longer a customer. Samsung has a backup system, as does Google. So he should be able to go through them. It's terrible that Verizon won't give him back his personal data. It's likely though that Verizon has dumped his data by now.

AT&T Is Buying Time Warner for $85 Billion

Episode 1333

AT&T

AT&T is buying Time Warner for $85 billion. Time Warner includes HBO, CNN, TBS, TNT, Warner Bros, and more. The reason these carriers, AT&T, Verizon, Comcast, etc are buying media companies is because they don't want to be in the business of being a 'dumb pipe' for internet access. They want to be in the content business. It's expected that the deal will get regulatory approval without issue.

Read more at wsj.com.

Can I bring my mobile phone to a new carrier?

Episode 1332

Steven from New Jersey
Apple iPhone 7 Plus

Steven has a Motorola Droid phone and he has to move over to Sprint. But if he does, he has to get another phone and he doesn't want to lose the great battery life with his Droid. Leo says he doesn't have to get the phone from Sprint. His old Droid is probably carrier locked and if he's paid for it and is in good standing, he can request that they unlock it. Once that's done, he can take it to Sprint. If they refuse, he'll have to get another phone. His choices are going to get more limited because battery life is decreasing. Right now, the iPhone 7 Plus has the best battery life.