Chap has an old XP laptop and wants to know how he can transfer data from it to a USB thumb drive. He tried to and it didn't work. Leo wants to know first if the laptop can see it. If not, he should try another. Flash memory can die and the thumbdrive could just be bad. He should also try both USB ports. If nothing shows up, his USB port could be dirty or could have shorted out. That's not likely, though. He should try another USB device like a mouse and see if that will work.
Larry bought a 1TB thumb drive, but after a week, his computer couldn't read it. Leo says that it's likely a counterfeit and a terrible one at that. It's probably a bad card from a cheap provider.
Lex uses Windows Defender, but he came across a thumb drive and wants to check it to see if it's safe to use. Leo says he really can't. If he plugs it in, and it's infected, it will compromise his system. Firmware can be modified on a thumb drive to contain malware as a payload, and it's undetectable. The worse part is not one USB drive manufacturer has done anything to correct the bug. Wired has a story on it.
Mark bought a new computer for his daughter but the Windows Transfer Wizard transfer app doesn't work. What can he do to get her data to the new computer? Leo says that the Windows transfer utility doesn't work all the time and when it does, it may not get everything. So he just recommends getting an external hard drive or thumb drive, copying the data over and then plugging it in and copying it to the new computer. She won't get the settings or favorites, but she can get her data.
Jack wants to password protect a thumb drive. Leo says one way he can do this is to encrypt the drive. He can also use BitLocker in Windows to do it. He can just right click the thumb drive and select the encrypt option. A third party option is TrueCrypt.
Eric wants to play with Linux, but he doesn't want to write over his existing OS. He wants to write an ISO of Linux on a USB stick and then boot to it. Leo says that the installer for Linux should do that. Other options include Rufus.akeo.ie. Unetbootin is another. Leo does that with a wide variety of OS's on USB keys.
Mark has two thumbdrives hooked into a PogoPlug connected to his MacBook Air, but now his drives are read only. Leo says that drives can end up read-only when they're damaged. If he removed the thumbdrive without ejecting it, it could have damaged it. Leo says he can pull the data off it and then reformat the thumbdrive.