Alan is a little league baseball coach and he's trying to create group texts for all parents and players. Everyone gets them except the iPhone users. Leo says that while Apple doesn't support group messaging to Android, Android supports it to iOS. However, there are many different ways to send messages in Android including. If everyone is getting them except one person, it could be that she's got group messaging turned off on her phone, or some setting that blocks it It may be that she disabled receiving MMS because of a flaw that came up last year.
Arvin wants to know how he can get the phone he bought in India to work in the United States for text messaging. Leo says he would need to get the number forwarded to an American carrier, or find a service that will forward text messages to an American number. Google Voice may work, if it's available in India. Anveo is another that Leo uses. He could buy a number from them, use that, and they will forward the text messages to a phone here in the US.
Dave has noticed sometimes his text messages take up to 15 minutes or more to be delivered. Leo says that since Dave is using Verizon, they are using an old system called SMS, which uses cellular to transmit, rather than data. They use it because it's extremely lucrative, rather than using data-based schemes. That's why Apple has bypassed the carrier infrastructure with iMessage.
Bruce is having trouble getting responses with group texting through Verizon. Leo says that happens to his wife as well. Often they arrive a day later, sometimes not at all. Leo says it may be a handshake issue between carriers. It also could be that some people in the group text may be using iMessages with an iPhone. Most users don't realize that when they use iMessage, they're using data and not the SMS system. As such, some just don't get the message because they're on two different networks. The best solution is to go with a data only system like WhatsApp or Facebook Messenger.
John's niece just got an iPod Touch and she wants to message her parents who have Android phones. What are her options? Leo says that Apple has really screwed this up by not making iMessages apps for other platforms like Android. It's a great idea to save money, but Apple has forced users to use the same platform, and it's not possible to text an Android phone with it. That means that they'll have to use a third party messaging app. Leo likes Telegram.
Corral is thinking of switching back to the iPhone after leaving it for Android after the iPhone 3G. He's concerned about sending text messages. Leo says that Apple always uses Messages for SMS. This is a problem for group messaging. But within the Apple ecosystem, it's best. Other options include WhatsApp and Facebook Messenger, and those are platform agnostic. The downside is, everyone has to use them.
Tom wants to know if there's any way to send images via text without degrading the quality. Leo says no. Texting compresses the image because of data limits via SMS. It's just a smaller pipe. He could email it and choose a larger size, or upload it to a website like Flickr or Google Photos and then send someone a link. Air Drop is another option if he's within proximity of the person he wants to share the image with. He can also double check the resolution of the images he shoots, or use an alternative messaging program like Google's.
Steve's Samsung Galaxy S4 and the recent update has taken out a messaging feature he relies on. Leo says that often happens in an update. But it may also be something he can fix in the default applications menu. If that's not going to fix it, then Steve's only other option is to root his phone and put a custom OS like Cyanogen mod on it.
Lyle's iPhone 5s keeps switching between SMS and iMessages. Leo says that iMessage is best if Lyle and his friends all have iPhones. Leo says that WhatsApp is an option, but he'd have to get everyone to use it. Cross platforms can be tricky.
SMS is the standard, and he can choose that setting for those who aren't on the iPhone and iMessage for those who are in his contacts. He should also check to be sure the option to send as SMS is turned on, should iMessage fail.
Juriel wants to send text messages with a BCC, and is wondering if there's a way to do that. Leo says he doesn't think so. He can always just copy and paste. There's group SMS messaging, but it won't be blind carbon copy. There are apps like WhatsApp, but the recipient would have to have the same app to use it.