Kathleen has an iPhone and the sound is muffled. Leo says that it's easy to muffle the sound because of where the mic is. As Steve Jobs once said "people hold the iPhone wrong" all the time. Kathleen also wants to know how to tag her mobile pictures to sort and find them in Photos. Leo says that she can use tags in both Google Photos (Windows/Mac) and Apple Photos (Mac). Google Photos will also use face recognition. And if she presses the three dot icon, she can add descriptions in the metadata, which is searchable.
John has uploaded photos from his DVDs, backing them up to various services like One Drive, etc. Now he wants to tag them. How can he get his mom to look at them so she can tell them who they are?
Leo says that Google Photos is the best option. He can create a shareable album that everyone can add to and the facial recognition will tag all the other photos once he tags one.
Jim wants to know if there's an alternative to Windows Media Center for Windows 10? Leo says that Microsoft dropped Windows Media Center because they say nobody was really using it. So with Windows 10, they completely killed it.They'll even remove it if he were to upgrade to Windows 10.