Dave has a Samsung Galaxy Tab and he's worried it may have malware. He's getting strange popups. Leo says it's possible, since Android is more porous to malware than iOS is. If he hasn't updated it lately, that could be part of the problem. Leo suggests backing up the data on the tablet and doing a factory reset. He'll have to reinstall all of his apps, but Leo suspects that a rogue app is the problem. Then he can reinstall them one at a time until the culprit reveals itself.
Carrie turned on her laptop and a few of her keys don't work anymore, so she can't log in. Leo says that may indicate that her keyboard is dead or that those keys have broken. The good news is that she can plug in a USB keyboard and use it that way. She could also pry up the key caps on her laptop keyboard and see if there's some dirt or lint in them. That can easily cause a lack of connection between the keys above and below. Canned air will get rid of all that.
Brian wants to know if he should get a mobile phone or a dedicated GPS. Leo says that the benefit of using a smartphone is that he'll get a map with his GPS bearing. He can also cache the maps locally onto the phone and not use data when he's out of reach of WiFi.
Rick is thinking of making a reverse "Switch." His Mac died and a friend recommended he get a Chromebook since he makes his business on the Internet. Leo says that Chromebooks are a good option, and the ChromeOS is the most secure operating system out there. If something goes wrong, the Powerwash feature would get him right back to where he started.
Jay wants to get a new tablet with LTE. What should he get? Leo says it's hard to beat the iPad. And if he's going to spend that much on a tablet, he's better off with the iPad Pro because it's as powerful as a laptop. If that's outside of his budget, Samsung makes a good one and Leo recommends going to the carrier to get it. That way he can get a subsidized price.
Mike wants to buy an iPad to go along with his iPhone 6s. Should he get an iPad Pro or will a standard iPad be sufficient? Jason says it depends on how heavily he'll use the iPad, and for what. If he's editing audio like Mike wants, then an iPad Pro would be a lot nicer. There's a great app for it called Ferrite Recording Studio. It's only $20. Jason says it's as good as Logic or Audacity.
Richard would like to only have one remote control. He has a Harmony 1000, and it almost does the job, but it doesn't have a TV guide that can pop up. Is there a remote that can do that? Or can he use a tablet like an iPad? Scott says he'd have to have something in between that could take the Wi-Fi signal of his iPad and then transfer it into an IR signal.
Elena wants to get an iPad Pro for teaching. Should he buy the current version or wait until later this year? Leo says that Apple is due to refresh the iPad Pro, but who knows when they'll come out with them, and when they do, will it be that much more powerful? If she can wait until they come out, it'll be worth it to wait. Even if she doesn't want the newest version, the current model may go down in price.
When a story came out recently that a JPL Engineer was detained and his work phone seized, it caused Leo to do some research about your legal rights coming back into the country. Turns out that the 4th amendment's protection against unlawful search and seizure has been suspended when you're in "international waters," and that's what an airport technically is. So the Border Patrol and the TSA have the legal right to take your phone, computer and tablets and demand the password to access all your data.
Kurt is in a love/hate relationship with his Apple Products. He got his iPad wet and he tried to get it back by letting it sit in a bag of rice, but it didn't work. Apple will replace it for $300. He chose to buy an Android tablet instead. Leo says that Android tablets are fine and Samsung's tablets are very good. But there are much fewer tablet-aware apps compared to what Apple has. Often times, an Android tablet doesn't use the app very well because the app isn't written to take advantage of it.