Glenda has an Asus Gaming computer and it constantly slows down, and is too heavy. So she wants something lighter, like a Mac Air or iPad Air size, that she can use Microsoft Office with. Leo says that there are versions of Office for the iPad, so going with an iPad Pro could be a good option. You can get them with a keypad and it's just like a laptop (costs the same as a laptop, too). Microsoft's Surface tablets are also a good option if you still need to use Windows. But if you don't, then the iPad Pro is worth looking at.
Mark uses a flip phone. It's just easy to use. But his friends are trying to get him to adopt a smartphone. He finds them complicated, though. Leo says smartphones are more computers that can make a call, not a phone that can get online. Leo says that since Mark likes the reliability of a flip phone, he should just keep it, and then get a tablet like an iPad to connect online. That's the simple solution.
This week's Giz Wiz Gadget is the Joby GripTight Micro Stand. Dick recently bought the Amazon Fire 8 tablet, which he's planning to use on his boat to watch videos. But he has nothing to hold this small tablet. The GripTight Micro Stand for Smaller Tablets from JOBY provides a compact stand for smaller tablets 3.8 to 5.5 wide with or without a case attached.
Patty has new iPad and she hasn't been able to unlock it. There is a process that Apple uses called "IForgot" that will help you to recover and reactivate your iPad. Here's a tech note on how - https://support.apple.com/en-us/HT204306. This page will walk you through. If that doesn't work, then your next move is to go to a nearby Apple store or call Apple support. You'll also need to know your AppleID.
Caleb has made the switch to a Google Pixel Android phone and has moved everything to over. He's replaced everything except his iPad, so now he's looking for an Android option. Leo says a Chromebook is a good choice and many are convertibles.
Scott ordered a Samsung Galaxy Tab and it was stolen while being delivered from FedEx. He couldn't get a refund for three weeks. Leo says that package theft happens a lot in the course of delivery. In fact, Leo heard that police recently busted a ring of FedEx employees that were stealing packages. So it's really on FedEx to insure delivery when it's in their custody. Is there an alternative to Samsung tablets? Leo says that Samsung does offer the best Android tablets on the market. Google no longer makes them.
Frank's wife is getting into real estate and bought a Lenovo IdeaPad. Leo says that's a good mobile platform for what she does. It's a consumer oriented computer though, and as such, it won't be as robust as the ThinkPad, but it's a good tool for the price. So for professional work, a ThinkPad is really a better move.
Clyde's wife has an iPad and it's switching between apps accidentally. Leo says iOS 12 has a new interface that enables users to swipe left or right and change apps. It's a new feature and she may be doing that by accident. It is possible that there may be a stuck button that's causing it. Leo recommends going to the nearest Apple Store and setting up an appointment with a Genius. She should describe the problem, and they'll show her what's going on. They may even have one-on-one training.
Charles' wife is bedridden and needs something to keep her occupied. Leo says the iPad is an ideal choice. It has a nice screen and decent speakers. She could stream video and even watch live tv. Then she can switch to playing a game. Leo says it's the ultimate entertainment device. Leo would recommend the 12.9" model.